Excellent quality and customer service
Excellent quality and customer service can't be be Beat.
Pamela ·
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What customers say about it, in their own words.
Questions & Answers (169)4.61
Based on 945 reviews
Summarized by AI from customer reviews
Customers appreciate the perfect fit and easy installation, with many noting the shades look like expensive window treatments at a fraction of the cost. The high-quality fabric and elegant appearance enhance rooms beautifully, and the shades operate smoothly while effectively blocking light. Buyers consistently praise the hassle-free ordering process and plan to make future purchases from this brand.
945 reviews
Excellent quality and customer service can't be be Beat.
Pamela ·
I recently purchased two Roman shades for a couple of bedrooms. I'm pleased by how they turned out and they look good in the rooms...a softer look than the two inch wooden blinds I had in there before. My only complaint is that there were no instructions for installation...just a could of screws. I think I installed them correctly but having a simple diagram would have been helpful.
Shannan ·
I recently purchased two Roman shades for a couple of bedrooms. I'm pleased by how they turned out and they look good in the rooms...a softer look than the two inch wooden blinds I had in there before. My only complaint is that there were no instructions for installation...just a could of screws. I think I installed them correctly but having a simple diagram would have been helpful.
Shannan ·
I have been Blindster.com roman shades for over 7 years. We own 2 homes and both only have Blindster shades. I particularly love their blackout shades, they allow us to sleep late and keep the sun from fading furniture. I love the easy install, I am a tiny woman in my mid 60's and can easily install them. One time in 7 years Blindster goofed on one shade. They immediately sent a new shade to correct the goof and did not the old shade returned. I especially like the no string option. Just grab the shade in the middle and push up. What a great idea. I will only buy from Blindster.com
Katherine ·
And the fit is perfect. They arrived when promised. But I wish the draw string was on the front because my windows are very tall and it's difficult to maneuver around my tied back curtains. They were "fairly priced" because I bought them in a BOGO sale.
Kathleen ·
I started out ordering the premium plain fold with cord. The width was incorrect and the shade to be remade. Since it had to be remade, I decided to upgrade to the premium soft fold and cordless. The remake turned out well primarily because of Tammy of the customer satisfaction team. She was professional, patient and accommodating.
Helen ·
Do like them, but thinner then I had expected. And cording is not between the front and the lining but is visible from outside.
Response from Blindster
Thank you for your feedback. We'll take this into consideration and work toward better solutions for this issue in the future.
Mary ·
I am very pleased with the quality of my new Russian shades. Although I ordered them some time back, just got moved into new home and in process of installing them. I have made a mistake on two of the windows and need to return and replace.
Roger ·
The Roman shades were the perfect size and color. I am a bit disappointed in the quality of the material. They don't fold smoothly, plus when you look at them from the outside, you see cords and rings. I was glad I was able to get a 50% off deal or I would have felt like I paid too much.
Response from Blindster
I'm so sorry for the fabric issues you are facing. If you believe there is an issue with the functionality, please email [email protected] and we'll get this taken care of.
Deb ·
I really do love the shades. They look fantastic and will be ordering for all the windows in my house. I have purchased two to date. The first one was a total BEAR to install and luckily I had a friend to help me which I really needed. The second one I installed myself on a bit smaller window. I was going to purchase a third and the color I wanted to order was no longer available. The customer service group sent some samples and I will choose from one of the colors for the rest of my house windows.
Kathleen K ·
I wasn't sure if this was the right window treatment but I loved the fabric and it matched my room colors perfectly...so I went for it...I am ecstatic about the look, quality and just the perfect ambiance it gives my room. I'm glad I took the chance.
Toni ·
This is my second purchase from you. The new white Roman Shades were made perfectly as far as size, and look great in our new sunroom. They were a bit pricey though, so if discount had not been available, I would not have ordered. I got the cordless ones @ an additional $40 for each shade. I needed 5 Shades, so this added a lot too. But I'm very happy with them!
Sue D ·