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Premium Plain Fold Roman Shades Reviews

What customers say about it, in their own words.

Questions & Answers (169)
Shop this product

4.61

Based on 945 reviews

Value of Product
4.3 out of 5
Quality of Product
4.8 out of 5
Ease of Installation
4.5 out of 5

Customer Reviews

What customers say

Summarized by AI from customer reviews

Customers appreciate the perfect fit and easy installation, with many noting the shades look like expensive window treatments at a fraction of the cost. The high-quality fabric and elegant appearance enhance rooms beautifully, and the shades operate smoothly while effectively blocking light. Buyers consistently praise the hassle-free ordering process and plan to make future purchases from this brand.

13 reviews with 2 stars · Clear filters

  • Not my first choice

    My first choice fabric was backordered multiple times and I felt compelled to make a second choice. The blinds arrived and do not coordinate with the drapes at all. I’m not satisfied.

    Value of Product
    1 out of 5

    Response from Blindster

    Hi Katie, We sincerely apologize for the delays and repeated backorders with your original fabric selection. We understand how frustrating it was to have to choose another fabric, only to find that it doesn't coordinate with your drapes. We're sorry your experience hasn't met your expectations. A member of our customer service team will be reaching out to discuss this with you and help explore the next steps. We appreciate your feedback and the opportunity to make things right.

    Katie, Leesburg, US ·

  • Eh ok

    The edges let too much light in not truly blackout. I asked about balance as well and they don't have one. Just not great at being blackout Cause the sides

    Response from Blindster

    Hello Tyler, I have just sent you an email so that we can look into this issue for you and get you taken care of. We want to make sure you are satisfied. With an inside mount, there is always the possibility of some light seepage, due the to automatic inside mount deduction that is taken, in order to ensure that the fabric does not rub against the side of the window opening. We appreciate the feedback and I apologize for the inconvenience.

    Tyler K ·

  • Eh ok

    The edges let too much light in not truly blackout. I asked about balance as well and they don't have one. Just not great at being blackout Cause the sides

    Response from Blindster

    Hello Tyler, I have just sent you an email so that we can look into this issue for you and get you taken care of. We want to make sure you are satisfied. With an inside mount, there is always the possibility of some light seepage, due the to automatic inside mount deduction that is taken, in order to ensure that the fabric does not rub against the side of the window opening. We appreciate the feedback and I apologize for the inconvenience.

    Tyler K ·

  • Roman shades

    The location of the pull cord is poorly placed. It is located behind the shade and is difficult reach when putting shade up or down. A real pain in the rear!

    Response from Blindster

    Hi Mary, I have sent you an email regarding the issues with your shade. We want to ensure we do all we can to achieve your satisfaction. I am very sorry for the inconvenience.

    Mary ·

  • Wrong color

    I ordered their sample colors to ensure that we find the color that will look best. We found the color we liked. We placed the order and when we received the blinds they were the wrong color. This was the second order I have placed with Blindster and this is the second time the jacked up my order. I really would have appreciated the right color so did not dump $1000 down the drain.

    Response from Blindster

    Hello Michael, I am sorry that you order is not in the correct color. We will be calling and emailing you to discuss what steps we need to take to get this resolved.

    Michael ·

  • Not Totally Satisfied

    The drapes didn't hang like I thought they should or even how they are displayed on your site.

    Response from Blindster

    Hello Cynthia, I am sorry to hear that the Premium Roman shades are not to your liking. We will contact you directly to go over options for your order.

    Cynthia ·

  • Low quality

    Fabric looks good. String is cheap and broke during installation. Pleats were not straight. Blindster remade them (only because I bought the insurance) and they are minimally better. I would not buy these again.

    Response from Blindster

    I'm sorry you aren't happy with your shades. I will call you to get this resolved.

    Raymond C ·

  • Premium Roman shades

    Poorly made, the holes for mounting were not aligned properly (in position that you can't get to). And the chains were made of plastic instead of metal. Very disappointing. Not what I was led to believe! Specially I had paid an upgrade price for it! Just cheap plastic chains. Overall the Roman shades are great disappointment.

    Response from Blindster

    I'm sorry you aren't happy with your roman shades. I will call you to get everything resolved.

    John ·

  • Mediocre quality

    When the blinds are in the up position, it's almost impossible to get them to hang straight. When you pull the drawstring to raise them, once it reaches the top, the right side (the drawstring side) drops about 1/2 inch. In order for them to hang straight I have to pull each of the 3 strings individually, and stop it with the right side about 1/2 inch higher than the left. Then when the string is released it drops to somewhat even. The screws in the two boxes were completely different, even though the 2 blinds were identical. One set had 2 long and 4 short screws, the other had 3 long screws.

    Response from Blindster

    I'm sorry you are having a problem with your shades. I will contact you to get this resolved.

    Mike C ·

  • Get faux blinds instead.

    They look nice, but that's it. The cord is inconveniently in the back... I love to open my blinds everyday so light can come through the house and don't like how cord is hidden. I wish I would have gotten some faux blinds, I had those before from this site and they were excellent and not to mention 1/2 the price. But if you do not like to open your blinds and leave them alone then they are perfect for you. :)

    Jay H ·

  • Quite Disappointed!

    Received Wed. and scheduled paid installer for today. Fabric would have been nice if it weren't so wrinkled out of the box, particularly on left side of both shades. Hope hanging smooths them out. Fit is perfect and install was very simple for pro. Bought top down/bottom up option. String in middle of shade looks hideous and ruins the look of the shade. Not mentioned at all in the description which I find deceiving. Looking over pictures super carefully now it is barely detectable. Not noticeable if you aren't looking for it. Definitely not worth $52.00 per shade as an option! After waiting and paying installer's visit I'm keeping them but they will definitely be replaced by shades from another company sooner than later. Look elsewhere if you want top down/bottom up. Now I understand someone's comment about the frame. It looks OK and holds well but shades have to be totally unscrewed for painting, added cost if you aren't handy. Definitely not what I expected.

    Response from Blindster

    I'm sorry you are so unhappy with your shades. Unfortunately, there is not way to prevent wrinkles when shipping a fabric product. The factory uses the best packaging available to minimize wrinkles. However, most roman shades will need to be steamed or you can use a product called "Wrinkle Release" that will remove the wrinkles (spray fabric product). The number of strings on the shades varies by the width and height of the shade. They use the minimum number of strings that will still provide the support needed when raising and lowering the shades. All Top Down/Bottom Up products will have visible strings when the top is lowered. You can return the shades under our Satisfaction Guarantee. I will contact you to see what you would like to do.

    Xanaib ·

  • Would not purchase again

    Not the best in quality for price

    Response from Blindster

    I am sorry that you are not happy with your roman shade. I will contact you directly to find out what is wrong. You can return the order to us under our Satisfaction Guarantee for a refund.

    Csussery ·