I ordered three blackout roman shades for my bedroom. The fabric is beautiful, they keep the easten sun out (we face due east over one of the Greak Lakes) which is blinding to say the least. The blinds are well made except the cords to raise and lower. I was expecting a chain not four nylon "strings" that make the large shade (covers a 5' x7' window) a workout to raise and lower. I am in constant fear that they are going to get stuck or the strings are going to break. I am a strong woman, so I cannot imagine a weaker person dealing with this issue. Sadly, I have to give the product a low score due to this as it impacts me twice a day, everyday!
Response from Blindster
Hi Claire,
I am so sorry about the issue you are having with your controls. The control you chose on your order was the standard lift cords and that is what you received. The option you are describing that you thought you were getting is the Continuous Loop Lift control. This is an upgraded control option that was/ is available for this shade. We will have an agent reach out to you about this to see what options we may have for you. Thank you for your time and business.