Accident Protection Plan
Peace of Mind For Your Home
This protection plan is Blindster’s commitment to keeping your home looking its best, despite life’s unexpected turns. Offered as an optional safeguard, it provides a sturdy safety net for all your window coverings —blinds, shades, and shutters— for five years, covering all types of accidental damage, such as rips, tears, stains, and even water damage. If any part of your window treatment is damaged, Blindster steps in to replace it, at no extra cost.
Blindster’s Accident Protection Plan is a practical choice for home care. It ensures that unexpected accidents don’t lead to unexpected expenses or complicated fixes.
With this plan, you can let life happen—with all its play, laughter, and spontaneous moments—knowing that the aftermath won’t include stress over your window coverings. Blindster’s got it covered, literally. Your blinds, shades, and shutters are more than just covered—they’re fully protected.
“We got back from dinner and our dog Sniper had gone to town on two of our faux wood blinds. Thankfully I had bought the protection plan so Blindster remade them at no charge. I’m a happy camper...and Sniper is out of the doghouse lol!”
— Kaitlin S., New York, NY
What is the Accident Protection Plan?
Overview
The Accident Protection Plan is an optional coverage that enhances the limited warranty already included with all products. It is designed to safeguard your purchase against a wide array of accidental damages beyond manufacturing defects.
Coverage and Benefits
Accidental Damage Protection
The plan covers various forms of accidental damage, such as broken or damaged parts or mechanisms rips, tears, stains, scratches, burns, cracks, holes.
Fire or water damage Replacement Policy
In the event of damage, the product will be replaced free of charge, including free shipping, once within the protection period following delivery.
How do I get the Protection Plan?
Purchase and Validity
Enrollment
The plan can be purchased alongside your product to add protection immediately.
Original Customer Exclusive
The plan is exclusively available to the original purchaser and is non-transferable.
What is Covered and Included?
Terms of Replacement
One-Time Replacement
Damaged products are eligible for a one-time replacement with no shipping costs.
Non-Transferable
Only the original customer may claim the coverage, with replacements sent to the original delivery address.
Size and Color Consistency
Replacements are for the original size and color ordered.
Additional Services
Inspection Rights
We may require the pickup of damaged items for inspection at no additional cost to the customer.
Proof of Damage
Customers must provide clear photo or video evidence of the damage for claims.
Exclusions
Not Covered by the Plan
Product and Order Limitations:
- Closeout products
- Commercial or dealer orders
- Orders exceeding $5,000
- Any order at our discretion
Oversize Freight Fee
An additional charge of $85 applies for oversized items and all shutter orders.
Discontinued Items
If the original product is no longer available, alternative samples will be provided for a comparable product.
Refund Policy
Cancellation
The protection fee can be refunded within 60 days if the product is returned under our Satisfaction Guarantee policy.