Premium Plain Fold Roman Shades Reviews

Customer Reviews

6 reviews with 1 stars · Clear filters

• This was my 4th order from blindster and very disappointed with the fit and replace policy!

  I ordered and measured carefully as I have done in the past 3 orders ( which were fine) this time customer service told me I measured wrong ! Nope !!!! They were cut a smaller , only 1/4 inch off and it’s enough to make a difference on my windows . Customer service not only wants me to pay shipping for new ones but also an additional $ for the extra 1/4 inch of material! That’s ridiculous. Not happy at all ! My house has now the majority of blister products on my windows and I’m going to cover these Roman shades with sheets ( which I didn’t want to )

  Value of Product

  1 out of 5

  Quality of Product

  1 out of 5

  Ease of Installation

  3 out of 5

  Response from Blindster

  Hi Donna, thank you for taking the time to share your feedback, and we’re truly sorry for the frustration you’ve experienced with this order. A member of our customer service team has reached out to you to review your order and assist you further. We appreciate your patience while we work to help resolve this for you.

  Donna · June 4, 2026

• New replacement blind still not received after 20 days

  Our large cordless shade broke within one week rendering it useless in our master bedroom. Customer service ordered a new replacement shade and it is now almost 20 days later and still no shade. Don't waste your money. We're very disappointed.

  Value of Product

  3 out of 5

  Quality of Product

  3 out of 5

  Ease of Installation

  4 out of 5

  Beth, Paris, US · September 1, 2025

• roman shade

  my first shade had holes in it; didn't anyone check before the shade was packaged? the second shade has holes in it, this time someone saw them and instead of putting a new backing they glued it. Did you really think I wouldn't check?

  Response from Blindster

  I'm so sorry you had these problems. I will call you to get this resolved.

  Kathy · August 30, 2017

• Generic

  Have not bought from blindster and never will. Visited the website and still receiving continuous obnoxious popups and spam. I would expect their products would be just as satisfactory so for that reason I'm out.

  Response from Blindster

  I'm sorry you were not happy. The popups are actually Google re-marketing campaigns. We do send promotional emails to anyone who creates an account and registers their email address on our website. All of our emails have an "unsubscribe" link at the bottom. If you click on that link we will no longer send you email. I have removed your email address from our files.

  Jay · February 8, 2016

• Total Loss

  Very unhappy with the quality of the fabric and the customer service. I emailed to see if there was any way I could exchange them and never got a reply. Very disappointed, the money spent is a complete loss. The installation is not applicable as we didn't even get that far.

  Response from Blindster

  I'm so sorry you do not like your shades. I have searched our email and didn't find one from you. I apologize for the inconvenience. You can return the shades to us under our Satisfaction Guarantee. We will refund the cost of the shades as soon as we receive them. I will call you right away to help you with this process.

  Angelaaaron · July 10, 2015

• Did our whole house with these

  We used Blindster for our whole house. They are super easy to install, and we did 58 windows in one afternoon/evening. Do opt for the extra fabric to help add volume to the blinds, it makes all the difference. Fabrics are beautiful, mechanisms work well, very satisfied.

  Marcidevries · September 23, 2014