black out shade
They look pretty cheap..but they were not inexpensive. The color is definitely different than the picture. Thank goodness at least they were made correctly and easy to install.
Glenna ·
Deluxe Blackout Fabric Roller Shades Reviews
What customers say about it, in their own words.
Questions & Answers (162)4.53
Based on 640 reviews
- Ease of Installation
- 4.6 out of 5
- Quality of Product
- 4.6 out of 5
- Value of Product
- 4.2 out of 5
Customer Reviews
What customers say
Summarized by AI from customer reviews
Customers praise the excellent quality and durability of the fabric, which effectively blocks light and keeps rooms dark and cool for long-lasting performance. The product is easy to install, offers a sleek and elegant appearance, and delivers exceptional value for the price. Many customers are so satisfied they purchase additional sets, appreciating both the reliable quality and dependable customer service.
640 reviews
A very good product that
A very good product that was quite inexpensive. A sheet of installation instructions would have helped.
Robert ·
Poor construction
Blind is cut at angle so hangs out one side of valance
Response from Blindster
I'm sorry you are having problems with your roller shades. I will call you to get this resolved.
Jerry ·
I should have gone to my local hardware store!
The brackets weren't sent with the original order and are difficult to work with. I wanted the instructions in my hand and not have to look them up on line! I ordered the wrong size and will not do Blindster again.
Response from Blindster
I'm sorry you aren't happy with your shades. I will call you to see what we can do under our Satisfaction Guarantee.
Brian ·
Great blinds
Extremely happy with my new blinds
Robert A ·
Nice blinds
I said nice blinds because the fabric used is a thin thickness and some came wrinkled on the side at the bottom. I would have thought for the price they would have been a thicker fabric.
Janet M ·
Great product!
Happy with purchase.. just ordered 2 more
Paulina ·
Poor Quality
I want to start out by saying we have been very loyal Blindster customers and this is the first time I've ever been really disappointed with a purchase. This was my first time buying roller shades as opposed to blinds. First of all they look really cheap, from the fabric to the stitching to the roller part. We did not buy the valance, which I now regret but at the time thought it was way too pricey given that it is automatically included when you purchase blinds. I didn't see how this was any different. It looks super tacky without it, though. Secondly, you can see part of the cardboard roller on the sides of each of them, which shouldn't be the case even without ordering a valance. And third, we've only had them up in my son's nursery for about a week and one of them already broke. It wasn't going up and then just came all the way undone off the cardboard roller. I had to manually roll it back on and now it's just stuck in the down position because it has lost its spring retraction. Super disappointed and would not recommend this to anyone :(
Response from Blindster
I'm sorry you aren't happy with your roller shades. I will call you to get this resolved under our Satisfaction Guarantee.
Leah ·
Exactly as advertised
Exactly as advertised
Matt ·
Repeat customer
The first set of rolling black out shades were made almost perfect. We had asked for a longer chain as we split a very large front window into 2 shades, and they said it was noted on the order. But it still came as the standard length. Easy fix with some chain and a coupler from Ace Hardware. I am in the process of my second order, but I royally messed up the heighth measurement. They were very prompt and polite, the replacement should arrive soon. So far I have had no orders made to the wrong dimensions.
Derek R ·
Hit and miss
I was sent the incorrect blinds first time around. With the remake set, the smaller window fit fine, but the larger window did not fit inside the window frame. In all fairness, the window frame has imperfect dimensions...I should have measured better higher into the window frame. I ended up mounting outside of window.
Response from Blindster
I'm sorry you had the delay and size problems. I will call you right away to get this resolved.
Carlos ·
Third time a charm?
We ordered three of these. All of my window openings are identical - as they should be - the windows are machine made. One of the units did not have enough material. It had exactly the length of material we specified, but they didn't account for the roll on the tube. So, when we tried to close, there wasn't enough material to release the clutch. We checked the length of the shades on the other two, and sure enough, one had an extra 3.5 inches, and the other 6 inches. We advised the company, and they sent a new one. The new one arrived and we tried to install it. This time, the width of the shade was too long. I tried installing it by bending the mounting brackets, no-go. I contacted the company, and advised them of the problem. We were asked to send photos, with tape measure showing the two units side-by-side. We did that, and they authorized another replacement. This time, it arrived. I was able to successfully install it, but his time, I had to bend the mounting brackets to get it in, then bent them back again once installed. It works - and we hope they last. The rating and the story speaks to a quality control issue. The service I received from Kim was excellent - she was out point of contact throughout the process, and always very professional. Can't complain about that.
Response from Blindster
I'm sorry you had problems with your shades. I have addressed your issues with the factory. I apologize for the inconvenience and thank you for your patience. I will pass on your comments to Kim.
Mark ·