- Value of Product
- 4 out of 5
- Quality of Product
- 4 out of 5
- Ease of Installation
- 4 out of 5
Mark, San Jose, US ·
Deluxe Blackout Fabric Roller Shades Reviews
What customers say about it, in their own words.
Questions & Answers (162)4.53
Based on 640 reviews
- Ease of Installation
- 4.6 out of 5
- Quality of Product
- 4.6 out of 5
- Value of Product
- 4.2 out of 5
Customer Reviews
What customers say
Summarized by AI from customer reviews
Customers praise the excellent quality and durability of the fabric, which effectively blocks light and keeps rooms dark and cool for long-lasting performance. The product is easy to install, offers a sleek and elegant appearance, and delivers exceptional value for the price. Many customers are so satisfied they purchase additional sets, appreciating both the reliable quality and dependable customer service.
106 reviews with 4 stars · Clear filters
Bedroom Blockout Shades
My new shades are perfect. I did have a couple issues with one and the remote. Both were replaced - no problem. A woman named, Fabi, helped throughout my order. She was wonderful to work with.
- Value of Product
- 4 out of 5
- Quality of Product
- 4 out of 5
- Ease of Installation
- 4 out of 5
Response from Blindster
Thank you for your wonderful feedback Richard! We're thrilled to hear that your new shades are perfect and that we were able to resolve the issues with the shade and remote. We're especially happy to hear that Fabi provided such excellent service throughout your order. We'll be sure to share your kind words with her. Thank you for choosing Blindster and for giving us the opportunity to make things right!
Richard, Edgewood, US ·
The blinds seem like good quality and they will last. Instillation was easy. They did take quite a while to arrive though. The color was slight lighter than I thought it would be, but it’s ok. This was probably more my fault too but make sure to over estimate on the length. There is zero extra length on top of the numbers you have indicated in your order, which really matters if they are meant to be blackout because sunlight with slip through the gaps
Response from Blindster
Thank you for taking the time to share your feedback Anna! We're glad to hear you're happy with the quality of your shades and that installation was easy. However, we're sorry if you experienced and delays with your order and that the color was slightly different from what you had in mind. We also appreciate your comments about the measurements and light gaps. Thank you for choosing Blindster and for sharing your experience with us!
Anna ·
The whole process was simple. The shade fit perfectly and was incredibly easy to install. Frankly it took longer to read the instructions than install. It works beautifully.
Response from Blindster
Hi Corena! Thank you so much for your wonderful review! We’re thrilled to hear the entire process was simple, the shade fit perfectly, and installation was so easy. We love hearing that it took less time to install than it did to read the instructions! We hope you continue to enjoy your beautiful new shade!
Corena ·
Good workmanship/quality. Design improvements requested
The workmanship and quality are good. I'm pretty skilled with my hands, so despite the wide width of my shade, I was able to install it without too much trouble. There are two design issues that I think could be improved upon: (1) My shade is not flush to the wall. It's about 1/2 inches away from the wall. It's a blackout shade so being flush to the wall is a definite plus. I should not have to install a 1/2 inch thick frame around the outside of my window just so the shade will be flush to the wall; (note, I did not do this). (2) The cord to open and close my shade has both a union and a 'stop' on it. When opening and closing the shade, I have to pull through both (via the bottom spring pulley), which is a little awkward. Why can't the fully open shade 'stop' in the chain also serve as the chain union? Note: The Value, Quality and Ease buttons below do not let me select just one button.
- Value of Product
- 4 out of 5
- Quality of Product
- 4 out of 5
- Ease of Installation
- 5 out of 5
Response from Blindster
Hi Alan, thank you for your thoughtful feedback and for sharing your experience with your shade! We’re pleased to hear that you found the workmanship and quality to be good, and we appreciate your suggestions for improvement. Regarding the cord, the bead stop is adjustable and can be repositioned along the cord to better suit your needs. It can also be removed if desired, while the bead connector will keep the chain securely connected. We appreciate your comments about the shade’s design and mounting as well, and we’ll be sure to take your feedback into consideration as we continue working to improve the customer experience.
Alan, Salt Lake City, US ·
Blackout shades great, fit, a bit off
Shades are great. Easy install and easy to use. The fit on the other hand is a bit off. Too much space on each side. Too much light comes in. Don’t feel like waiting for new ones
- Value of Product
- 3 out of 5
- Quality of Product
- 5 out of 5
- Ease of Installation
- 5 out of 5
Response from Blindster
Hi Michael, thank you for taking the time to share your feedback! We're happy to hear the shades are easy to install and operate, but we're sorry the fit wasn't what you expected. Please keep in mind that Roller Shade fabric is always made approximately 1"–1 ½" narrower than the width ordered, and inside mounts receive an approximate 1/8" deduction. If you'd like us to review the fit of your shades, feel free to reach out to us at [email protected] or 1-888-256-8672, Monday–Friday, 8 a.m.–5 p.m. CST, and we'll be happy to assist.
Michael, State College, US ·
Shades were fine.
Shades were fine, however they arrived late so missed the jobsite delivery. Took several days to get a response back from company after asking to have them shipped to another address. Needless to say, they did not get re-routed. No offer for any reimbursement when we had to personally drive them to the jobsite 3-1/2 hours away because they were not shipped out on time.
- Value of Product
- 3 out of 5
- Quality of Product
- 4 out of 5
- Ease of Installation
- 4 out of 5
Teresa, Annandale, US ·
Functional
I installed these roller shades a couple days ago. They do block light very well, but the material is just OK, as I'd assumed they would be more like a fabric. These have a kind of hard feel to them...more like a vinyl? The instructions were somewhat unclear when it came to adjusting the tension of the shades, but they are up.
- Value of Product
- 4 out of 5
- Quality of Product
- 4 out of 5
- Ease of Installation
- 3 out of 5
Mike, Kalamazoo, US ·
- Value of Product
- 5 out of 5
- Quality of Product
- 4 out of 5
- Ease of Installation
- 3 out of 5
Malia ·
Good product, Easy to install, Good quality, but super super slow shipping. It took 6 weeks to get my blinds. The website said 10 to 14 days.
Response from Blindster
Hi Cliff, thank you for your review and for sharing your experience. We're happy to hear you were pleased with the quality of your shades and that installation was easy. We apologize for the confusion regarding the shipping time. We reviewed your order details and found that the blinds were delivered within 4 days, while the shades arrived in just under 3 weeks. We understand that waiting longer than expected can be frustrating, and we appreciate the opportunity to clarify the timeline. We appreciate your feedback and your business. Thank you for choosing Blindster, and we hope you continue to enjoy your new window treatments!
Cliff ·
Blackout Fabaaric Roller shades
Sorry for the delay, we have not installed them yet.
Response from Blindster
Hi Linda, thanks for the update. No worries about the delay—if you need any guidance or support with installation when you’re ready, feel free to reach out.
Linda, Rome, US ·
The blinds are outstanding. My only feedback would be to 1) have instructions for the blinds with a cassette valance. 2) better explanation with pictures on how to release the tensioner.
Response from Blindster
Thank you for the kind words about your blinds, Michael! We’re happy to hear you’re pleased with the product. We also appreciate you taking the time to share your suggestions about adding cassette valance instructions and providing clearer pictures for the tensioner release process. Customer feedback like this helps us improve our installation materials and overall customer experience. Please don’t hesitate to reach out if you ever need assistance in the future!
Michael ·