Deluxe Blackout Fabric Roller Shades Reviews

Customer Reviews

21 reviews with 2 stars · Clear filters

• I am dissapointed because i cannot use the blind. The picture shows it grey but one side is white and unfortunately that is the side I need you be grey.

  Value of Product

  2 out of 5

  Quality of Product

  2 out of 5

  Response from Blindster

  Hi Robert, thank you for choosing Blindster. We're sorry to hear the shade isn't working for your space because of the white backing. Our blackout shades are designed with a white backing, which is noted in the product description, and we apologize if that information was overlooked. If you're still within the 60-day window, our 60-Day Satisfaction Guarantee may allow us to remake the shade with an option that better meets your needs. A member of our customer service team will reach out to you in a separate email to assist you further.

  Robert, Miami, US · August 18, 2026

• fabric creases, spring broken in roller

  Value of Product

  2 out of 5

  Quality of Product

  2 out of 5

  Ease of Installation

  2 out of 5

  Response from Blindster

  Hi Sharon, thank you for choosing Blindster and for sharing your experience with us. We're sorry to hear that your roller shade arrived with these issues, and we apologize for the inconvenience this has caused. One of our customer service team members will be contacting you separately by email to follow up and assist with your shade. We appreciate your patience and the opportunity to address your concerns.

  Sharon, Newton, US · August 3, 2026

• UNFINISHED

  I Can not give a full review. The service order was easy and great. Price was reasonable. Unfortunately they were delivered and before Ai could get them porch pirates took them. I Passed this on through an email did not get response. Maybe I didn't have protection for this but This is my experience with the company so far.

  Value of Product

  2 out of 5

  Quality of Product

  1 out of 5

  Response from Blindster

  Hi Dennis, thank you for sharing your experience. We're very sorry to hear that your package was stolen after delivery. We understand how frustrating that situation must be. We see that our customer service team is currently assisting with remakes for your shades, and we hope that once you receive your replacements, you'll have the opportunity to update your review based on your complete experience. We appreciate your patience and the opportunity to make this right.

  Dennis, Arbutus, US · July 18, 2026

• Mismatched mounting brackets

  The blinds look pretty good. I had two sizes, one wide blind and one shorter. The mounting brackets do not match and put the blinds at different heights (or depths if wall mounted). Silly oversight, but these two blinds are right next to each other, so it doesn't work. Same product, should have the same brackets regardless of blind width.

  Value of Product

  3 out of 5

  Quality of Product

  3 out of 5

  Ease of Installation

  2 out of 5

  Response from Blindster

  Thanks so much for your review, Aaron! We’re happy the shades are looking good in your space. The reason your two shades came with different brackets is that wider shades need heavy-duty brackets to safely support the extra weight. We appreciate you pointing this out and will certainly keep your feedback in mind moving forward.

  Aaron, Troy, US · September 11, 2025

• One is already broke. not holding down

  Value of Product

  1 out of 5

  Quality of Product

  1 out of 5

  Ease of Installation

  5 out of 5

  Response from Blindster

  Hi David, thank you for your wonderful review of the Deluxe Blackout Fabric Roller Shades! We're delighted to hear that you found them to be of good quality, fairly priced, and easy to install. Your feedback is greatly appreciated!

  David, Tyler, US · July 21, 2025

• Not good quality.

  For the price we expected something more sturdy and nice looking. Unfortunately this is a little wrinkled and not as tough especially for a kids room.

  Value of Product

  1 out of 5

  Quality of Product

  1 out of 5

  Ease of Installation

  4 out of 5

  Rico, Houston, US · July 18, 2025

• The blind does not retract

  The blind does not retract very well

  Ease of Installation

  5 out of 5

  Quality of Product

  2 out of 5

  Value of Product

  2 out of 5

  Response from Blindster

  Hello John, I am so sorry that you are having issues with the shades not retracting very well. We will be sending you a separate email so that we can look into this and get you taken care of. We want to ensure you are satisfied.

  John · October 21, 2023

• Just Go To Home Depot

  These are just OK. I've had a lot of the Home Depot style ones throughout the years, and I thought I was "splurging" with these more expensive shades. Unfortunately after mounting 2 of them, I'm disappointed. The longer one has a VERY weak spring, but then will all the sudden decide to get strong and whip closed, completely off center, and rotate itself around several times. The other one functions fine, but is really of no higher quality than the cheaper HD ones that I can get across the street. Won't be ordering these again.

  Ease of Installation

  5 out of 5

  Quality of Product

  2 out of 5

  Value of Product

  1 out of 5

  Response from Blindster

  Hello Miles, thank you for your feedback. I apologize that you were not completely satisfied with your order. We will be sending you a separate email so that we can go over your options. We want to ensure you are satisfied.

  Miles · May 1, 2023

• Average.

  Average.

  Ease of Installation

  5 out of 5

  Quality of Product

  2 out of 5

  Value of Product

  1 out of 5

  Response from Blindster

  Thank you for your feedback, Vince!

  Vince · June 21, 2022

• Roller not reliable

  The shade roller does not roll up away; it appears to loose it's spring response roll-up. It is a hassle for me to continually have to remove / re-install the roller shade to tighten the spring mechanism because it is behind a valance boxed cover making it a tight fit to work inside.

  Response from Blindster

  Hi Amy I have sent you an email regarding remakes for your products so that we can get you taken care of. We want to ensure you are satisfied. I am very sorry for the inconvenience.

  Amy · March 18, 2019

• Ok, maybe

  Blinds are very difficult to get the spring tension correct.

  Response from Blindster

  Hi Sarah, I have sent you an email regarding the spring tension in the shade. We want to ensure we do all we can to achieve your satisfaction. I am very sorry for the inconvenience.

  Sarah · March 10, 2019

• Hmm, new product line?

  I purchase four of these blinds to replace four I had previously ordered which were light filtering fabric because the rooms were too light. These are not nearly as nice - the fabric looks just like a vinyl shade from any big box store. Plus, they were much narrower - we had to use shims to even get them installed. Also, the lift mechanism is very cheap looking and difficult to use due to the child safety feature. I wish they offered the nicer fabric ones with a blackout lining!

  Response from Blindster

  Hi Gail, I have sent you an email regarding the issues with your shade. We want to ensure we do all we can to achieve your satisfaction. I am very sorry for the inconvenience.

  Gail H · March 3, 2019