Deluxe Blackout Fabric Roller Shades Questions & Answers
What shoppers asked about it, answered by our team.
Customer Reviews (642)Customer Questions
162 questions · page 1 of 17
What is the exterior color? Same as the black fabric? I don’t want white from the exterior
Asked by Tim ·
Not answered yet.
Will the actual shade be longer than the measurement?
Asked by Gregory ·
Hi Gregory, thank you for your question! Yes, the shade(s) will come with extra fabric. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
Is there not only a 1 channel remote.
Asked by Janice ·
Hi Janice, thank you for your question! We only offer a 6 channel remote in this collection. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
Can I get the valance in a different color than the actual shade?
Asked by John T ·
Hi John! Our cassette valances are color-coordinated to match the shade, and we don't currently offer the option to select a different color for the valance. Let us know if you have any further questions!
Answered by Blindster ·
Do you have option that is black on both sides?
Asked by Powell ·
Hi Powell, thank you for your question! Our Deluxe Blackout Fabric Roller Shades feature a white acrylic backing, and this is consistent across all of our blackout roller shades. If you're looking for an alternative, you may want to consider our Deluxe Light Filtering Fabric Roller Shades in black. We also offer free samples so you can see the fabric in person before placing your order. Let us know if you have any further questions!
Answered by Blindster ·
Hi, I’m replacing my current blinds with yours and I want my new blinds to be the exact same width as my old ones. What should I measure on my old one? The total length including hardware? Thank you, Jessie
Asked by Jessie ·
Hi Jessie, thanks for reaching out! If you’re ordering an inside mount, we recommend measuring the exact width and height of the window opening rather than measuring the existing blind or shade. The current shade may have manufacturer deductions, so using its measurements could result in an incorrect size. We have step-by-step measuring instructions and a helpful video on our website specifically for these shades to help guide you through the process. Alternatively, you can reach out to us at [email protected] or 1-888-256-8672, Mon-Fri 8a-5p CST.
Answered by Blindster ·
2nd question: the door window has no casing. It is actually 6 small windows equaling the 26 x 36” measurement. I need to mount to flat door.
Asked by Linda ·
Hi Linda, thank you for your question! To install these shades as outside mounts, you’ll need at least 1 1/2" of flat vertical space above the window for shades without a cassette valance, or 2" for shades with a cassette valance. If you’d like, we can review your door window before you order to make sure the shade will work. Feel free to contact us at [email protected] or 888-256-8672, Monday–Friday, 8 AM–5 PM CST.
Answered by Blindster ·
Will this block out shade work on a small door window?
Asked by Linda ·
Hi Linda, Yes, this shade can be installed on a door. For mounting, you’ll need at least 1 1/2" of flat vertical space above the window for shades without a cassette valance, or 2" for shades with a cassette valance. If you’d like, we can review your door window before you order to make sure the shade will work. Feel free to contact us at [email protected] or 888-256-8672, Monday–Friday, 8 AM–5 PM CST.
Answered by Blindster ·
Is the roller shade made of vinyl?
Asked by James W ·
Hi James, thank you for your question! These shades are made of woven polyester with white acrylic backing. Let us know if you have any further questions!
Answered by Blindster ·
Does the bracket screw to the sides of the opening or could it be screwed up to the top. I have a double window but the middle divider sticks out so can’t do inside mount unless I get 2 separate shades but it will only work if I can screw the brackets to the top on either sides.
Asked by Ryan ·
Hi Ryan, thank you for your question! The brackets for these shades can be installed at the side or the top. If valances are ordered, the brackets would have to be placed at the top of the opening. Pictures of the hardware can be found in the product gallery as well as the installation instructions. Please let us know if you have any further questions!
Answered by Blindster ·