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What customers say about it, in their own words.
Questions & Answers (162)4.53
Based on 640 reviews
Summarized by AI from customer reviews
Customers praise the excellent quality and durability of the fabric, which effectively blocks light and keeps rooms dark and cool for long-lasting performance. The product is easy to install, offers a sleek and elegant appearance, and delivers exceptional value for the price. Many customers are so satisfied they purchase additional sets, appreciating both the reliable quality and dependable customer service.
26 reviews with 3 stars · Clear filters
Hanging brackets were too big. I bought different ones to hang the shades higher in the window box.
Response from Blindster
Hey Patrick, thank you so much for the review. I will contact you immediately regarding those brackets to ensure you are completely satisfied. Thanks for being a great Blindster customer!
Patrick ·
Instructions are aweful they show a different inside wall mount than the mounts that are included. I went to utube and the same thing a woman easily installing shades but nothing like the shades your trying to install and that just the first hurdle. The chain pull balls were in the middle of the length of the roll down or up so the shade would only close half way, eventually I figured out that I had to get the chain balls to the top of the blind and then it fully opened and closed. Once I got these issue figured out all was good.
Response from Blindster
Thanks for the feedback Margaret, I'm very sorry for that inconvenience. And thank you for being a great Blindster customer.
David ·
I actually messed up my order but made it work.
Response from Blindster
Hi Wayne, we're going to reach out to you and see if we can get this fixed for you. Thank you for letting us know.
Wayne ·
Blinds were not of the quality I would have liked. Bottom wood in hem didn't extend from side to side leaving hem curly. Blinds were cut too tight and very hard to raise and lower. But blindster was terrific and I got better faux wood blinds instead of shades. I have many more windows to cover and they'll all be blindster. Nice folks to deal with.
Response from Blindster
I apologize about the initial issues with the Roller Shades, Carol. However, I'm happy you found something better suited to you. We'll always be happy to help you, Carol. Thanks for choosing Blindster!
Carol F ·
Blinds were not of the quality I would have liked. Bottom wood in hem didn't extend from side to side leaving hem curly. Blinds were cut too tight and very hard to raise and lower. But blindster was terrific and I got better faux wood blinds instead of shades. I have many more windows to cover and they'll all be blindster. Nice folks to deal with.
Response from Blindster
I apologize about the initial issues with the Roller Shades, Carol. However, I'm happy you found something better suited to you. We'll always be happy to help you, Carol. Thanks for choosing Blindster!
Carol F ·
I guess there's a reason why Blindster has such low pricing. Our blackout roller shades do the job, but the fabric material looks and feels cheap. Probably more appropriate for an office than a home. In fact, we plan on buying curtains to hide them a bit.
Response from Blindster
Thank you for your feedback Michael, I'm sorry that you were dissatisfied by the material of the roller shades. We'll take this into consideration when looking over these shades in the future.
Michael ·
Middle of the road quality, the material is good but the stitching and finished at the bottom not the best!! I am glad I got it on sale not at the full price!!
Response from Blindster
So sorry about your issues with the fabric. Hopefully we can help you order a better quality shade in the future.
Alexandra ·
I'm disappointed that I was not able to order the same blinds from last time. The premium blinds were a much better quality. These are very cheap. I wish there was a way I could undo my entire order. I will probably never use Blindster again. The blinds were cheap and three of them did not fit. I had to reorder and the process is very draining. I am still waiting for the reorder to arrive.
Response from Blindster
We are so sorry that you were not pleased with our product. Our premium products are our highest quality product, but there is no doubt that we should be able to deliver on value on deluxe and super value as well. Please let us know if there are any issues with the reorder, we would love to fix the issue.
Timothy ·
I like the blinds but don't like that the side that faces out is a plain cream color. Not much for curb appeal.
Response from Blindster
Hi Jodi, We are so happy that you like your shades and am sorry that you don't like the white/ cream backing. We do have this information stated on the specifications of the main page of this product line and we also do suggest ordering free samples prior to purchasing so that you can see what the fabric looks like firsthand. We will have an agent reach out to you about this. Thank you for your time and business.
Jodi ·
I purchased the blackout roller shades for a very large window. Due to it's size I had to order two shades, each of which were half the width of the window. After a conversation with customer service I placed my order with the understanding that the shades would completely cover my window. Upon install, I found that the shades left an almost 2" gap in the middle, between the shades. With the gap the shades do not "blackout" my room like they are suppose to. Also they were cut approximately 1/8" too long and the plastic insert was not completely installed. I did purchase another set of shades for another room (both single window shades) and they were easy to install and high quality. I don't want to knock a good product I just had a bad experience with my purchase.
Response from Blindster
Hello Jordan, I am so sorry that there are some issues with your roller shades. We will contact you directly to talk about this order and discuss options for your order.
Jordan ·
Needed to mount from the ceiling. Got side mounts. Already paid guy to come out and install so this was an inconvenience.
Response from Blindster
Hello Amber, I am sorry the hardware was not included in your order. I will contact you directly to make sure we get this issue resolved.
Amber C ·
This blackout shade was an outside mount, but the edges curl in to allow some light to be seen at the sides of the shade. The original chain pull was the wrong size and had to be reordered and reinstalled.
Response from Blindster
I'm sorry you are having problems with your shades. I will call you to get this resolved.
Patricia ·
