My top down, bottom up cellular shades have broken 2 times in my larger window (82 x 70 approx) and 1 time in my smaller window (70 x 70 approx). The first time they broke (stopped lowering from the top), blinster responded quickly and replaced them. The second time they broke was a month ago, and I am still waiting for a refund or replacement.
Response from Blindster
Hello Margot, I am so sorry there was an issue with your Premium Light filtering Cellular Shades. We will give you a call to resolve the outstanding issue on your order.