Deluxe Light Filtering Single Cellular Shades Reviews

Customer Reviews

5 reviews with 2 stars · Clear filters

• Nice product, but defective

  We ordered two of these shades. They look nice in the windows. Pretty easy to install, but one does not work. We tried to fix it, but no luck. How do we make a claim?

  Response from Blindster

  Hi David, please call the number on our website and we can work on getting this fixed for you.

  David · April 29, 2019

• need an exchange

  I sent your company an email 8/20 regarding one of the sets is defective and needs to be replaced and have not heard back yet. One set is fine but the other one gets stuck as you try to close and open them.

  Response from Blindster

  I'm sorry you are having problems with your shades. I will call you to get this resolved.

  Dara B · August 22, 2017

• Not the greatest

  Needed these for the garage so the fact they are cheaply made I am ok with-- the issue I have is the back is white and not the same color as the shade....

  Response from Blindster

  I'm sorry you are not happy with your shades. Most cellular fabrics are white to the outside (facing the outside of the house). When first invented all of the fabric were white to the outside because most homeowner's associations would only allow white colors in the windows. There are some fabrics (although the choice is limited) that are available with the same color on both sides. In the specification section on each product page we list whether the fabric is white or the same color to the outside. We have only 1 product with the same color on both sides: Deluxe Cordless Top Down Bottom Up Cellular Shades. You can also return the shades under our Satisfaction Guarantee. I will call you to see what we can do to get this resolved to your satisfaction.

  Frank · July 14, 2016

• Late

  This was rediculous. Ordered the shades about a month before we received them. They sent a partial order and never told me that the others would be late. I had to follow up three times before someone finally got the job done. Not happy with the service.

  Response from Blindster

  I'm so sorry you had a problem with the delivery time. You have every right to be disappointed with the production time required to complete your order. I apologize for the lack of follow-through on our part and have taken corrective measures. I will contact you directly to give you compensation for the poor service you received. Thank you for bringing this to our attention.

  Will · June 5, 2016

• Blinds are cheaply made.

  after hanging my blinds one broke within the first day of use. These blinds are made with cheap breakable parts!! I was able to get a free replacement within a few weeks though. And blindsters customer service was good. If you plan on buying theses blinds get the extended 10 year warranty as you will need it. Guess I learned my lesson when it comes to buying blinds sight unseen.

  Response from Blindster

  I'm sorry you had a problem with your blinds and am very glad we were able to get it resolved for you. Our cellular shades are made by a factory that is a leading manufacturer of cellular shades in the United States. The components used are considered to be the best that are available in the industry. With that said, they can unfortunately break or malfunction. Please remember that all of our products are covered by our Limited Lifetime Warranty against manufacturing defects. If something breaks or malfunctions with normal use, we will repair or replace the blinds. The warranty is good for the original purchaser. The 10 Year Accident Protection Plan will cover anything that the Limited Lifetime Warranty doesn't cover. You can go to our Policy Page to get all the details.

  Alek · February 25, 2016