I ordered the top down
I ordered the top down bottom up cellular shades. One is perfect. The other is 80 inches wide and I hadn't realized there would only be 2 cords holding the shade when I use the top down function. I'm afraid the cords will break as that is a lot of weight to hold. I wish I would have ordered 2 shades on one headrail. I watched all the videos and I thought I had read all the product information before we ordered. Disappointed in that part.
Response from Blindster
Hi Theresa, We appreciate your feedback. The design of the 2 cords are meant so that you don't have so many cords in the middle of the shade when you raise and lower that top down rail and the nylon cording is tested to handle the weight of up to actually 96" wide for that collection. If you run into any issues with the operation of the shade please do give us a call at 888-256-8672 any time M-T 8am- 7pm CT and F 8am- 5pm CT. If you are just unhappy with the shade altogether we do have Guarantees and I see that you spoke with one of our agents on April 10th about one of our options. Thank you for your time.
Theresa N ·
