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Deluxe Light Filtering Single Cellular Shades Questions & Answers

What shoppers asked about it, answered by our team.

Customer Reviews (709)
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Customer Questions

101 questions · page 1 of 11

  • for a Deluxe Light Filtering Single Cellular Shade with a continuous loop cord and a length of 101" what is the total height of the stack -- headrail + fabric + bottom rail?

    Asked by Randall ·

    Hi Randall, thank you for your question! The stack height would range between 4 5/8"-4 7/8". If you have any further questions, please feel free to give us a call, start a live chat or send us an email!

    Answered by Blindster ·

  • Does the height measurement have to be precise for a motorized cellular shade. Is it ok if it’s 1-2” longer than the actual measurement?

    Asked by Kathy ·

    Hi Kathy! Great question! It's perfectly fine to add a little extra to the height measurement for your motorized cellular shades. An additional 1–2 inches won't be an issue, as the shade can be raised to your desired position. Let us know if you have any further questions!

    Answered by Blindster ·

  • "Regarding the motor's lifespan, we've seen motors last for 5 years or longer, although longevity can vary." - Does this mean that if the motor breaks, you need to replace the entire blind?

    Asked by Radka K ·

    Hi Radka! That's correct. If the motor stops working and needs to be replaced, the entire shade would need to be replaced, as the motor for this type of shade is integrated into the shade's construction and cannot be replaced separately. Let us know if you have any further questions!

    Answered by Blindster ·

  • i am replacing two top down bottom up blinds. I need a cord, or continuous cord but don't see how to order that. I cannot reach the top for a cordless blind. How does that work?

    Asked by Norma ·

    Hi Norma, thank you for your question! If you're looking for top down bottom up in these shades, the only options will be either cordless or motorized. All free-hanging/dangling cords were eliminated for safety reasons. The continuous cord loop is an option as well, but this would only lift from the bottom. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!

    Answered by Blindster ·

  • If the motor of the motorized blind fails, will the company replace the blind? Also, if the motor of the motorized blind fails, will I be able to lower and raise the blind easily by hand? For how long is the motor of the blind expected to last?

    Asked by Pete ·

    Hi Pete! Thank you for your questions! Our window treatments come with a limited one-year warranty. For warranty claims made within the first 12 months from the date of receipt, the manufacturer will cover the replacement of warranted products and/or parts, along with the associated shipping costs. For claims made after 12 months, Blindster will review the situation on a case-by-case basis and determine whether any costs apply for replacement and/or shipping. Regarding the motor's lifespan, we've seen motors last for 5 years or longer, although longevity can vary. Please keep in mind that if the motor fails, the shade cannot be raised or lowered by hand. We also offer an optional 5-Year Accidental Protection Plan for additional coverage. You can learn more about our policies here: https://www.blindster.com/policies. If you have any further questions, please email us at [email protected] or call 1-888-256-8672, Monday through Friday, from 8 a.m. to 5 p.m. CST. We're happy to help!

    Answered by Blindster ·

  • What color is closest to a light cream

    Asked by Sharon ·

    Hi Sharon, thank you for your interest in our shades! Buttercream, Canvas, and Khaki may be good options based on what you're looking for. We suggest ordering samples before placing your order to make sure the color you select is the right fit for your space.

    Answered by Blindster ·

  • Can you make a cellular shade for a long-truangle shaped window?

    Asked by Blueberry ·

    Not answered yet.

  • Do you sell an accessory grip pole that will let me reach the high tab to pull top down? I didn't realize that I should have purchased the continuous loop cord and now I can't reach the top tab to pull it down or raise it up.

    Asked by Jennifer R ·

    Hi Jennifer, thank you for reaching out! While we don't currently offer extension rods for these shades, we may be able to help with an alternative. Under our 60-Day Satisfaction Guarantee, we can remake your shade with a continuous cord loop in place of your current lift type. Feel free to contact us at [email protected] or 1-888-256-8672, Monday–Friday, 8 a.m.–5 p.m. CST, and we'll be happy to provide further details and assistance.

    Answered by Blindster ·

  • Are there different degrees of light filtering available

    Asked by BILL ·

    Hi Bill, thanks for reaching out! The Deluxe Light Filtering Single Cellular Shades do not come in multiple light-filtering levels. They feature a single light-filtering fabric designed to provide privacy while allowing natural light into the room. . If you're looking for a different level of light control, feel free to contact us at [email protected] or give us a call at 888-256-8672 (Mon–Fri, 8a–5p CST).

    Answered by Blindster ·

  • Hi: We have a top-down, bottom-up cordless shade that needs to be replaced. It sounds like it has some sort of spring in it or spring-type system when raising & lowering it. Do you make such a blind??

    Asked by Helen ·

    Hi Helen, thank you for your question! We may have a shade that would work for your needs, but to make sure we recommend the best option, we'd love to discuss your current shade and what you're looking for in a replacement. Feel free to reach out to us at [email protected] or 1-888-256-8672, Monday through Friday, 8:00 AM–5:00 PM CST. We'll be happy to help you find the right solution.

    Answered by Blindster ·

Deluxe Light Filtering Single Cellular Shades Questions & Answers | Blindster