I ordered a total of 12 blinds (on 12/3 and they arrived 12/24), 2 of them are bent, 1 has a cut on the pleat, and the fabric on the header piece on most of the blinds does not stay clued down and about 1/4 of them the header fabric was also wrinkled or torn. The customer service person was very nice and helpful and said they came from the Texas plant and that they were having severe weather and said they probably where boxed up when the clue had not dried yet. She reordered the three blinds that were bad after I sent her pictures and is sending me some tape to try to get the fabric to stay clued down on the header. The replacements have not arrived and I have not received any email saying the status or if they are really reordred. Fingeres crossed. Waiting to see if they really show up. They are not the best quality, however, for the price, if my issues are resolved, think they will be worth the money.
Response from Blindster
I am sorry for the mix-up on your order and the lack of communication. We are remaking the 2 bent blinds and the 1 with the cut on the pleat. We are waiting on more information about which shades have a problem with the fabric staying glued to the header. I will call you today to make sure that we get everything resolved for you as quickly as possible.
I apologize and thank you for your patience and understanding.