Tension rod valance is backwards
We received the blinds and were confused about the installation. According to the istallation directions the "valance piece" hangs to the back which does not seem right and doesn't hide the inner workings which should be covered as you look at it from inside the room room where they hang. The directions aren't that clear either. We turned it around and installed it backwards, but the blinds keep slipping out of the brackets. For the price the blinds cost, they should look better.
- Value of Product
- 1 out of 5
- Quality of Product
- 1 out of 5
- Ease of Installation
- 1 out of 5
Response from Blindster
Hi Mary! Thank you for your order and for sharing your feedback. We're sorry the installation instructions were unclear and caused some confusion. The EZ-Mount headrail has a lip on the backside that is designed to cover the mounting brackets when installed correctly. We apologize that the instructions didn't make this feature clear. We also appreciate you bringing the installation concerns to our attention, and we'll be sure to take note of your feedback as we look for ways to improve our instructions. Thank you for giving Blindster a try!
Mary, Los Angeles, US ·
