When I started to install blinds, the correct brackets were not included. I called customer service and was told the factory would ship correct brackets over night.
Over a week later still no brackets. This time I emailed customer service. Once again I was promised shipment of brackets. They sent the wrong brackets again. Contacted customer service again! Another promise! Finally received the correct brackets. Fast shipment of blinds is worthless if the wrong hardware is sent. Quality control needed in packing hardware and packing correct hardware with blinds.
Response from Blindster
I'm sorry you had such a hard time getting the brackets you needed. I will notify the factory right away of the issues so that they can take corrective matters. Thank you for your patience and understanding.