Deluxe Light Filtering Double Cellular Shades Reviews

Customer Reviews

21 reviews with 1 stars · Clear filters

• Processed my refund promptly. Product appeared to be good quality but did not like the color of the headrail and they were unable to send a different one.

  I am unhappy with the headrail that is the wrong color for a gray shade. Website says white will be provided if match is not available. It does come in gray or white. Vanilla was sent and it is ugly.

  Value of Product

  1 out of 5

  Quality of Product

  1 out of 5

  Ease of Installation

  1 out of 5

  Response from Blindster

  Hi Paula, we’re very sorry to hear about the color mismatch with the headrail and that the Vanilla option wasn’t what you expected. We understand how disappointing that can be. A member of our customer service team has reached out to assist you further.

  Paula, Yakima, US · September 3, 2026

• Blackout feature doesn't work

  I love the remote opening and closing but this is a Florida house and the whole idea was to black out the light in this room and it does not serve that purpose.

  Ease of Installation

  5 out of 5

  Quality of Product

  1 out of 5

  Value of Product

  1 out of 5

  Response from Blindster

  Hello Aslan, I am so sorry that you were not satisfied with your order. This particular product is going to filter light in but we do offer different cellular shades that are blackout. We will send you a separate email so that we can go over those options and get you taken care of. We want to ensure you are satisfied!

  Aslan · February 5, 2023

• Poor customer service ! Poor

  Poor customer service ! Poor production time ! This was all before the Coronavirus epidemic!

  Response from Blindster

  Hello Alexander, I am sending you an email regarding your order. I am so sorry for the delay that you experienced. We want to ensure you are satisfied. I apologize for the inconvenience.

  Alexander · March 25, 2020

• blind did not work when

  blind did not work when we installed it. It does not go up or down and is stuck in down position.

  Response from Blindster

  Hi Marie, we have sent you an email requesting images for this shade. I am very sorry for the inconvenience.

  Marie · June 15, 2019

• Difficult to work with remote

  Difficult to work with remote control and I am sill struggling to make it work. My contact cell# 706 951 9576 and order#1258797

  Response from Blindster

  Hey Harish, thank you so much for the review. I will contact you immediately regarding the remote so we can get you taken care of. Thanks for being a great Blindster customer!

  Harish A · April 1, 2019

• Where are my blinds?

  I ordered December 8 and am still waiting.

  Response from Blindster

  Hi Deb, I am so sorry for the inconvenience in receiving your shades. I have reached out to you regarding the delay so we can get it addressed and taken care of for you. Thank you for choosing Blindster.

  Deb · January 6, 2019

• Still not received

  Ordered on 12/6 and still have not received my order. According to the production and shipping info on your site I should have received the product by now.

  Response from Blindster

  Hi Janelle, I am so sorry for the inconvenience in receiving your order. I have reached out to you regarding the delay so we can get it addressed and taken care of for you. Thank you for choosing Blindster.

  Janelle C · January 4, 2019

• Damaged within a month

  We ordered 2 shades (very long) and the one we use daily broke within two weeks of hanging it. Called customer service and are now working to get a replacement. Just hope the replacement lasts longer....

  Response from Blindster

  I am very sorry to hear this Eric, thank you for letting us know and I sincerely apologize for the inconvenience.

  Eric · December 11, 2018

• MIS-MADE

  The blinds are just what I ordered (almost). Size and color are correct and they work fine. Only problem is the cord was ordered on the left and it was located on the right.

  Response from Blindster

  I'm so sorry to hear about this Wesley! We'll get it taken care of immediately. I will be reaching out to you and we'll get this issue resolved.

  Wes · October 4, 2018

• Missing brackets to hang emailed

  Missing brackets to hang emailed to get 4 replacement brackets was sent 2 brackets a week later still can't hang my 75" blind because no additional brackets were ever sent out after two more emails to nickola Will never buy or recommend to anyone terrible customer service follow up

  Response from Blindster

  Hello Tod, I am so sorry for the lack of communication. I will reach out to you today regarding this problem and we'll get it taken care of. Again, I'm so sorry for the inconvenience

  Tod · September 13, 2018

• Seems easy ..... but ....

  Blinds were constructed differently from those purchased previously. Color was same but fittings and headers different. Fell down after installation, breaking expensive lamp and vase.

  Response from Blindster

  Hello John, I sincerely apologize for the shade falling after installation. I will be reaching out to you soon to make sure we can fix any problems this might have caused.

  John K · August 31, 2018

• Edwards

  We are not pleased with the quality of these shades. The blinds are constantly coming off the brackets when we use either to top down or bottom up feature.

  Response from Blindster

  Hello Lori, I am sorry there is an issue with your brackets and the shade coming undone from the brackets. We will contact you to help resolve your issue with the shade.

  Lori · December 6, 2017