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Where Genuine Design Meets Everyday Living
Real windows, in real homes, filmed by our customers
The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
Don’t just take our word for it—see what real customers have to say!
4.73
Based on 42,041 reviews
326 reviews with 1 stars · Clear filters
Wrong size shipped (blind was uncut), ordered replacement, replacement was cracked and did not work correctly. Poor example of order fulfillment and product quality.
Response from Blindster
Hello Richard, I apologize for the issue you are having with your one shade. We will contact you so that we can get this issue resolved for you.
Richard ·
Wrong size shipped (blind was uncut), ordered replacement, replacement was cracked and did not work correctly. Poor example of order fulfillment and product quality.
Response from Blindster
Hello Richard, I apologize for the issue you are having with your one shade. We will contact you so that we can get this issue resolved for you.
Richard ·
We are not pleased with the quality of these shades. The blinds are constantly coming off the brackets when we use either to top down or bottom up feature.
Response from Blindster
Hello Lori, I am sorry there is an issue with your brackets and the shade coming undone from the brackets. We will contact you to help resolve your issue with the shade.
Lori ·
Horrible smell which took a week to dissipate
Response from Blindster
Hello May, I am sorry that there was a smell to your 2" Premium wood. We will give you a call to check to make sure everything is okay with your order.
May ·
@ of the longer shades do not go up very easy.
Response from Blindster
Hello Wilbur, I am sorry to here that one of your larger shades is not operating. We will give you call to get the details from you and get you out a replacement.
Wilbur ·
@ of the longer shades do not go up very easy.
Response from Blindster
Hello Wilbur, I am sorry to here that one of your larger shades is not operating. We will give you call to get the details from you and get you out a replacement.
Wilbur ·
Very poor (weak) rail material - length bows in the middle Disappointing quality rail and blind material - can forward picture Would not recommend and would not have purchased if we had known
Response from Blindster
Hello Robert, I am sorry that you are not satisfied with your order of Deluxe TD/BU Pleated shades. We will contact you directly to discuss option for your order.
Bob B ·
Worst quality, overpriced blinds ever! They were marketed as black out shades and they are not even close! Want my money back please!! I have already emailed you about this and have gotten no response - terrible customer service I would like a full refund!
Response from Blindster
Hello David, I am so sorry to hear that you do not like the Blackout roller shades. I do sincerely apologize about your emails not being answered I did look for your emails and could not retrieve them. We will contact you directly to talk about your order.
David ·
They sent an attachment bracket that won't clip on to the blind that I ordered. Very frustrating to take everything down and attach the new brackets (creating a slew of new holes) only to find out that the brackets don't work. I would like to figure out how to return the blinds please.
Response from Blindster
Hello Sean, I am sorry your Premium Cellular shades did not work out for your window. We will contact you directly to work out a solution for your order.
Sean ·
Ordered 10/3/2017 and still have not received them. They said the co that makes them ran out of the color white
Response from Blindster
Hello Carrie, I am sorry there has been a delay on your order. I see that one of Customer Service Representatives has been in contact with you about your order. I will follow up with her and make sure she is keeping you up to date.
Carrie K ·
awful
Response from Blindster
Hello Scott , I am sorry there is an issue with your 2" Deluxe Faux Wood Blinds. I will give you a call to discuss options for your order.
Scott ·
The blinds are too short. One has less slats than the other. I have been back and forth with your customer service department and am getting the "run around" I just wanted what I paid for and that seems like it's not going to happen. I have several windows I wanted to purchase blinds for but it won't be from this company !!!!!!!
Response from Blindster
Hello Debra, I am sorry to hear that one of our blinds arrived to short. I know that we were having trouble receiving your pictures but as of today the Customer Service Representative was able to get your pictures. I will follow up with her and make sure that she has your pictures. Thank you so much for your patience and I will make sure that this gets resolved for you.
Debra ·
