Sadly the blinds feel down about 3 weeks after we hung them My son and dil will come back And secure them better -I like the product -but disappointed they did not hang very long
Margaret · Verified Buyer ·
Customer Reviews for Blindster
At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.
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We want customers for life”
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In Their Own Words
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The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Why Customers Trust Blindster
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
- Affordable custom blinds without compromising quality
- Easy-to-follow measuring and installation guides
- Fast, reliable shipping and responsive support
- Free samples to help you choose the right style and color
- 100% Satisfaction Guarantee and Fit-or-Free policy
Don’t just take our word for it—see what real customers have to say!
4.73
Based on 42,041 reviews
What Our Customers Say
374 reviews with 2 stars · Clear filters
- Company review
- Company review
The installation instructions were terrible, making it difficult to know when the blinds were properly secured at the top (learned the hard way with the blinds crashing down). Additionally, the tension pull string already broke on one of them. Would recommend looking elsewhere for your blinds.
Nicole · Verified Buyer ·
- Company review
I am still waiting to hear what to do about my blind that was damaged in shipping.
Response from Blindster
We’re sorry to hear you’re still waiting for an update, Aline! We’ve checked on your request and see that we haven’t received the pictures of the damaged shade yet. Once you send those over, we’ll be more than happy to review the damage and assist you with getting a replacement. We appreciate your patience and look forward to getting this resolved!
Aline · Verified Buyer ·
- Company review
I ordered a 29-1/2" wide (( That fit was perfect )) But the height was off I did a 27" Height inside but the reality was it was really 26" inside top to sill ... But I wanted 1" more- 27" ... But the blind came in 25" (? ?) from top to bottom. My bed headboard is 4" taller than the window sill ... So I decided to let it go and not report it. It's not perfect but it does serve it's purpose! I really needed a Blackout Pull Shade ... and it is doing it's job ... So I am fine with the shade becasue it is doing it's job and it's good enough for me. June S
Response from Blindster
Hi June, we're glad to hear that your new blackout shade is providing the darkness you were looking for! That said, we're sorry the height wasn't quite what you anticipated. We understand how important getting the right fit is, and we never want you to feel that you have to settle for something that isn't quite right. A member of our customer service team has reached out to you to learn more about your experience and explore how we may be able to help. Thank you for choosing Blindster and giving us the opportunity to make your window coverings part of your home!
June · Verified Buyer ·
- Cordless Light Filtering Single Cellular ShadesProduct review
Not what I hoped for
The shades took longer than promised to arrive and were thinner than others I’ve bought from other brands
- Value of Product
- 2 out of 5
- Quality of Product
- 2 out of 5
- Ease of Installation
- 5 out of 5
Response from Blindster
Hi David! Thank you for your feedback. We're sorry the delivery timeline and material thickness didn't meet your expectations. Our website provides an estimated ship date, which indicates when your order is expected to leave our production facility rather than when it will be delivered. After shipment, delivery generally takes about 5–7 business days. We also want you to be happy with your purchase, so if you're still within 60 days of receiving your order, we'd be glad to discuss other options with you under our 60-Day Satisfaction Guarantee. We appreciate the opportunity to assist!
David, Platteville, US ·
- Company review
grea t but they cost to much . i need 6 more i going to a cheaper place thanks bye
Response from Blindster
Hi Richard! We appreciate you sharing your thoughts with us! We're happy to hear you were pleased with your blinds, but we understand that staying within budget is important when purchasing multiple window treatments. Thank you for considering Blindster for your project. We hope you'll keep us in mind if your needs change, and we wish you the best with your next purchase!
Richard · Verified Buyer ·
- Company review
We are happy with one of our blinds but the other blind does not hang level and it was missing the side piece that attaches with Velcro. I reached out and told you of the issue and sent photos. We have never received the side piece and the blind still does not retract evenly. So overhaul we’re pretty disappointed
Response from Blindster
Hi Carol, thank you for sharing your feedback with us. We're glad to hear you're happy with one of your shades, but we're truly sorry that the other hasn't been working as expected and that the missing return still hasn't made its way to you. We understand your frustration and apologize for the inconvenience. A member of our customer service team will be reaching out to you to assist you further. Thank you for giving us the opportunity to work toward a resolution.
Carol · Verified Buyer ·
- Deluxe Light Filtering Double Cellular ShadesProduct review
Tension rod valance is backwards
We received the blinds and were confused about the installation. According to the istallation directions the "valance piece" hangs to the back which does not seem right and doesn't hide the inner workings which should be covered as you look at it from inside the room room where they hang. The directions aren't that clear either. We turned it around and installed it backwards, but the blinds keep slipping out of the brackets. For the price the blinds cost, they should look better.
- Value of Product
- 1 out of 5
- Quality of Product
- 1 out of 5
- Ease of Installation
- 1 out of 5
Response from Blindster
Hi Mary! Thank you for your order and for sharing your feedback. We're sorry the installation instructions were unclear and caused some confusion. The EZ-Mount headrail has a lip on the backside that is designed to cover the mounting brackets when installed correctly. We apologize that the instructions didn't make this feature clear. We also appreciate you bringing the installation concerns to our attention, and we'll be sure to take note of your feedback as we look for ways to improve our instructions. Thank you for giving Blindster a try!
Mary, Los Angeles, US ·
- Premium Plain Fold Roman ShadesProduct review
Not my first choice
My first choice fabric was backordered multiple times and I felt compelled to make a second choice. The blinds arrived and do not coordinate with the drapes at all. I’m not satisfied.
- Value of Product
- 1 out of 5
Response from Blindster
Hi Katie, We sincerely apologize for the delays and repeated backorders with your original fabric selection. We understand how frustrating it was to have to choose another fabric, only to find that it doesn't coordinate with your drapes. We're sorry your experience hasn't met your expectations. A member of our customer service team will be reaching out to discuss this with you and help explore the next steps. We appreciate your feedback and the opportunity to make things right.
Katie, Leesburg, US ·
- Company review
Not happy with quality of blinds, returned them, however customer service was great, I'll give them that.
Response from Blindster
Hi Lori, we’re sorry to hear that the quality of your shades didn’t meet your expectations and that you ultimately decided to return them. We’re happy to hear, though, that you had a great experience with our customer service team. We truly appreciate you taking the time to share your feedback!
Lori · Verified Buyer ·
- Super Value Cordless Bamboo Woven Wood ShadesProduct review
Disappointed in look..
The blinds fit great, and the cordless option works excellent! My disappointment comes from the look of the "Hatteras Camel" color choice I chose .. the sample shown in the ad/build example does not match what I received. The sample has much more dark "black" spots/areas than the ones I received.
- Value of Product
- 3 out of 5
- Quality of Product
- 4 out of 5
- Ease of Installation
- 5 out of 5
Response from Blindster
Hi Victoria, thank you for your order and for sharing your feedback! We’re sorry to hear you’re disappointed with the Hatteras Camel color. Since bamboo is a natural material, there can be variations in color and texture, so the finished shade may not always be an exact match to the sample or images shown on our website. If you feel another color may work better for your space, and you’re still within 60 days of receiving your order, please reach out to us at [email protected] or 1-888-256-8672, Monday–Friday, 8 a.m.–5 p.m. CST. We’d be happy to help you explore your options.
Victoria, North Las Vegas, US ·
- Deluxe Blackout Single Cellular ShadesProduct review
The blind is awesome however, your install instructions are very confusing when you mount the shade to the mounting bar
- Value of Product
- 5 out of 5
- Quality of Product
- 5 out of 5
- Ease of Installation
- 1 out of 5
Response from Blindster
Hi Lorraine, we’re so glad to hear that you’re happy with your shade! We do apologize that the installation instructions were confusing when it came to attaching the shade to the headrail. We appreciate you sharing that feedback with us, as it helps us understand where the instructions could be clearer. If you need any help during installation, please know that our customer service team is always here to assist. Feel free to reach out whenever you need us, and we’ll be happy to help!
Lorraine, Phoenix, US ·