Customer Reviews for Blindster

What Our Customers Say

1,193 reviews with 3 stars · Clear filters

• Company review

  Very nice double cell blackout shade. The only complaint is how it clips into the brackets. Definitely looks like it will be a pain in the butt when it comes time to remove.

  Response from Blindster

  Thank you for sharing your feedback, Paul! We’re glad to hear you’re enjoying the quality and light-blocking benefits of your double-cell blackout shade. We also appreciate your comments about the bracket design and understand your concern about removing the shade in the future. Customer feedback like yours is valuable as we continue looking for ways to improve our products. Thank you for choosing Blindster!

  Paul · Verified Buyer · November 12, 2026

• Company review

  The order took way too long and we are not happy with the room darkening. I feel we should have talked to a representative. We spent way too much money and are not completely satisfied.

  Response from Blindster

  Thank you for sharing your feedback, Michelle. We're truly sorry that you're disappointed with the delivery time and the room-darkening performance of your shades. Your satisfaction is important to us, and we'd appreciate the opportunity to learn more and explore how we can help. A member of our customer service team will be reaching out to you separately to provide further assistance. Thank you for bringing this to our attention.

  Michelle · Verified Buyer · November 11, 2026

• Company review

  The blinds I ordered were less than what I anticipated. I expected the faux wood to actually have a wood grain appearance but they do not. They look like blinds from the 1960s or 1970s. There were no instructions included in the box so we had to go online and figure out which instructions matched which blinds we ordered. The blinds also had the label on the side facing into the room so we hung them up backwards before realizing that the hole for the wand was on the wrong side. These just don't appear to have the quality I was hoping for. They will most likely be replaced with better quality window coverings in the future.

  Response from Blindster

  Hi Angela, we're sorry to hear that your blinds didn't meet your expectations. We understand your disappointment, especially when the appearance and overall quality weren't what you had anticipated. Unfortunately, this collection does not offer a textured or wood grain finish option. We also sincerely apologize that the installation instructions were missing from your package and that the product labeling caused confusion during installation. This certainly isn't the experience we want for our customers. A member of our customer service team will be contacting you to see how we can further assist.

  Angela · Verified Buyer · November 10, 2026

• Company review

  Great product, always fits and I’ve ordered blinds for 3 different size windows in my house. The disappointment comes in missing the brackets to hang the blinds. None were included on n my last order.

  Response from Blindster

  Hi Kelly! Thank you for being a returning Blindster customer and for trusting us with blinds for multiple windows in your home. We're so sorry the mounting brackets were missing from your latest order. We understand how frustrating that must have been. We're happy to see that a member of our customer service team has already requested the hardware for you. We appreciate your patience and hope to provide you with a much better experience moving forward!

  Kelly H · November 2, 2026

• Company review

  Ordered before and been very happy, but two out of 3 of my blinds don’t hang straight, they’re both crooked when opened fully and it doesn’t look good especially outside of the house. Disappointed with how much I paid.

  Response from Blindster

  Hi Gabrielle, thank you for your review. We’re sorry to hear that two of your three shades don’t hang straight and that this affected the look of your home. We understand your disappointment and apologize for the frustration this has caused. A member of our customer service team will be reaching out to assist you further.

  Gabrielle · Verified Buyer · October 30, 2026

• Product review

  Deluxe Blackout Single Cellular Shades

  Nothing Special

  For the price the value is limited. They keep out the light, however, light still shows around all the side and bottom edges ...There should be some sort of strips to put on the sides to completely close off the light. Mounting was straightforward. Operation with the bottom button works, but feels cheap and hope they last. The delivery time was exceptionally long, several weeks. For the high prices they better not fail and last a long time...

  Value of Product

  1 out of 5

  Quality of Product

  1 out of 5

  Ease of Installation

  4 out of 5

  Response from Blindster

  Hi Kevin! Thank you for taking the time to share your feedback. We're sorry that you're disappointed with the amount of light coming through around the edges and understand that you were hoping for a more complete blackout experience. Unfortunately, we don't offer additional light-blocking strips for our shades. One alternative would be to change to an outside mount, which can help minimize light seepage. If you'd be interested, this is something we can explore through our 60-Day Satisfaction Guarantee. Regarding the production and delivery time, the blackout shades you ordered may take approximately 5–7 business days to produce, with shipping taking approximately the same amount of time. We're sorry if the overall wait felt longer than expected. We understand your concerns about durability, but we're confident your shades will provide lasting enjoyment. Please know that we're always here to help should any issues arise. We're always happy to assist!

  Kevin, Grand Rapids, US · October 30, 2026

• Product review

  Deluxe Bamboo Woven Wood Shades

  Shades are acceptable. Price too high.

  Value of Product

  2 out of 5

  Quality of Product

  3 out of 5

  Ease of Installation

  4 out of 5

  Response from Blindster

  Hi Mary! Thank you for your feedback and for choosing Blindster! We're glad to hear the shades are acceptable, though we understand your concerns about the price. We appreciate you sharing your thoughts with us, as customer feedback helps us continue to improve our products and services.

  Mary, Los Angeles, US · October 26, 2026

• Company review

  Update: Blindster customer service has contacted me and is sending a replacement blind in December. They were very responsive but the blind is backordered until that time. The left side of the blinds appears to be cut freehand and curves in and out. The cut is not straight and it is very rough. I had to get shorter screws to install on our door.

  Response from Blindster

  Hi there, we sincerely apologize for the quality concerns with your shades and the inconvenience you encountered during installation. We understand your frustration and are sorry that your experience with us has been disappointing. We see that a member of our customer service team is currently assisting you and will work with you to address your concerns. Thank you for bringing this to our attention.

  B · Verified Buyer · October 26, 2026

• Product review

  Deluxe Cordless Light Filtering Pleated Shades

  too long of a wait. Probably made in China.

  Response from Blindster

  Hi Kenneth, thank you for choosing Blindster! We understand that waiting for your order can be frustrating. Our pleated shades typically take about two weeks to produce, as stated on our website. We reviewed your order and confirmed it shipped on time and arrived within a week of shipment. To clarify, our pleated shades are not manufactured in China, although they may contain components sourced globally. We appreciate your feedback and the opportunity to clarify our production and delivery timelines.

  Kenneth, Columbus, US · October 26, 2026

• Company review

  Not the greatest. Long wait, box store quality

  Response from Blindster

  Hi Sharon, we're sorry your experience with Blindster hasn't met your expectations, both in terms of product quality and delivery time. We appreciate you bringing your concerns to our attention. If it's been less than 60 days since you received your order, our team would be happy to assist you in exploring alternative options. Feel free to contact us at [email protected] or give us a call at 888-256-8672 (Mon–Fri, 8a–5p CST).

  Sharon · Verified Buyer · October 25, 2026

• Product review

  Deluxe Light Filtering Fabric Roller Shades

  Snapping shade into bracket is b tricky: needs a lot of force.

  Tools, drill needed to install brackets. A competitors model didn't require drilling, it fit into place with tension only. I'd do that way if i ever did it again. Once bracket is in place the shade is supposed to snap in and lock in place. I tried for a while and couldn't get it in. Thought I'd break it with more force. Handy man came over and forced it in with a loud SNAP and it was in. I thought he had broken it. Now I'm trying to get shade to retract up.

  Value of Product

  3 out of 5

  Quality of Product

  3 out of 5

  Ease of Installation

  2 out of 5

  Response from Blindster

  Hi Lawrence, we’re sorry to hear about the installation difficulties and the trouble with the shade not retracting. That’s not the experience we want for you. A member of our customer service team will reach out to assist you further.

  Lawrence, Plymouth, US · October 22, 2026

• Company review

  Quality is good but still not an easy DIY. Have to add pressure wedges and screws by hand and no instruction manual provided. I used lazblinds blinds and it literally had nothing to do but Screw it on the window sill and still it came with tools and instructions. Can improve the diy experience of your blinds

  Response from Blindster

  Hi Vedija, thank you for your feedback! We're glad to hear you're pleased with the quality of your shade, but we're sorry the installation process wasn't as easy as you expected and that you didn't receive an instruction manual with your order. While we do have installation instructions available on our website, you absolutely should have received instructions with your order as well, and we apologize for that oversight. We appreciate your suggestions for improving the DIY experience and will keep your feedback in mind as we continue looking for ways to improve. Thank you for choosing Blindster!

  Vedija · Verified Buyer · October 20, 2026