Great Product, Terrible Instructions
We love the room darkening roller shades. They were very easy to install, intelligently designed, and were a great value. We have ordered from Blindster.com on several occasions, and generally we've been satisfied every time. This time, however, I really struggled with the instructions to install the roller shades that were pre-installed in the valance cassette. The instructions were awful. I think the problem is because the team that designed the instruction manual tried to make it was multi-purpose as possible and to apply to as many models and configurations as possible. Ended up having to ask Chat GPT how to install the product. Wonderful product, easy to install, absolutely awful instructions.
- Value of Product
- 5 out of 5
- Quality of Product
- 5 out of 5
- Ease of Installation
- 2 out of 5
Response from Blindster
Thank you for taking the time to share such thoughtful feedback with us Darren. We’re so glad to hear you’re happy with the quality, design, and value of the Deluxe Room Darkening Fabric Roller Shades, and we truly appreciate your continued support. We also appreciate your honesty regarding the installation instructions—insights like this help us improve the overall customer experience. Your comments have been passed along to our team, and we’re grateful you brought this to our attention.
Darren, Salt Lake City, US ·
