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What customers say about it, in their own words.
Questions & Answers (143)4.34
Based on 379 reviews
Summarized by AI from customer reviews
Customers appreciate the durable, high-quality material that effectively darkens rooms while maintaining privacy and complementing their home decor. They praise the smooth operation, attractive appearance, and easy installation process. The excellent value for the price and fast shipping contribute to their overall satisfaction and willingness to purchase again.
11 reviews with 2 stars · Clear filters
It was to small, I shimmed it with a paint stick on both sides to fit. There were NO installation instructions with the blind.
Response from Blindster
Hello, I am sorry that the shade did not arrive in the correct size and the instructions were not included. I will be in touch with you to discuss your order and see if you need a remake for you blind.
Mc ·
The automated rolling system is a hit or miss. Actuallly most times the blind will not roll automatically. The lenght of these blinds is 86 inches. For this length, you would have expected some sort of a string to pull them down. Not such thing.
Response from Blindster
Hello Giles, I am sorry there is an issue with your order . I will contact you to discuss options for your order.
Gilles B ·
I love the fabric and color is what I expected. However, I am having problems getting the tension correct so I can easily raise and lower with control. I talked to customer service and asked for a video that shows how the shades should properly operate but they do not have one. My shades are across 3 vertical windows and it is important to set them all to the same position. but it is nearly impossible because when I gently tug and release one of them quickly winds up completely, another one does not move at all requiring multiple tug attempts and the other one exhibits some movement that I would expect. The solution is adjusting tension which we will try again but I am seriously considering a return. Without the tension problems and lack of video documentation I would rate these very differently.
Response from Blindster
Hello Diane, I am so sorry that there is an issue with the tension on your Premium Light filtering roller shades. I will contact you directly to discuss the issue with your shades and help get you a remake sent out.
Diane ·
I love the color and the look of these shades but I have two problems and one is really significant - they stink! The odor is overwhelming and I am not sure how to solve the problem. It have kept them lowered most of the time hoping the smell will disparate but so far, iit has not even begun to lessen the problem. I have also burned aroma therapy candles in the room for hours with the door closed hoping they will absorb some of that smell because any smell would be an improvement, but that hasn't worked either. I am afraid to spray with Fabreeze as I fear staining the fabric. I am hoping when the outside temperature cool off I can open the windows and maybe that will help but I have tried that a couple of days already and it had to effect . I would love any suggestions for a solution as I am out of ideas. The second issue is that several weeks after installing I noticed one of the shades is cut unevenly. It only shows when I have the partially lowered. Since I have kept the fully lowered trying to air them out, i didn't notice it right away. It is in a bank of five bay windows, so I hope my husband can switch it with one that is at an angle where it won't be so noticeable. I previously ordered other types of shades and loved them but this odor issue has me really disappointed.
Response from Blindster
Hello Penny, I am sorry to hear there is an odor coming off your Deluxe Room Darkening Shades. We will contact you to discus options for your order.
Penny ·
Three E-mails and no answer from customer service ! My order was for deluxe room darkening shades. I did not get room darkening. Materials and hardware seem to be of excellent quality but the wrong material. Waiting to hear from customer service!!!!!!!!!!
Response from Blindster
I'm sorry you have a problem with your shades. I will call you right away to take care of it.
Ralph ·
The shade was too narrow. No effort to help from your customer service. Poor customer service.
Response from Blindster
I'm sorry you weren't happy with your roller shades. All window coverings that are mounted inside the window should be ordered using the actual window opening width (for roller shades use only the width at the top of the window). The top of a roller (outside bracket to outside bracket) is the widest point of the shade and is made just slightly smaller (1/4 inch deduction for this product but it varies by factory). The fabric will actually be made between 7/8 inch and 1 1/2 inch inch less than the ordered width (on this particular shade it is 1 1/8 inch). This deduction is necessary because the operating components must fit onto the end of the tube. In addition, the fabric can't be wider than the tube or the mechanisms will damage the fabric. You could have had this shade remade under our Fit or Free Policy to a new width or as an outside mount so your fabric can be wider. We pay for the replacement shade, you pay $15 for the shipping plus the price difference (if any) if the new shade costs more than the original shade. However, when reviewing your order, you chose to return the shade under our Satisfaction Guarantee and we have process a refund.
Massey5179 ·
The shade roller fit very well but there is a small gap between the roller and shade material. I am putting up a swag style curtain to hopefully hide that gap.
Patj949 ·
Ordering and installation went well. Shade quality is very poor. The fabric edges started fraying immediately. We could have received same quality for a fraction of the price at a big box store.
Response from Blindster
I am sorry to see that you were disappointed in your shade. If the fabric edges are fraying it is because either: the roller shade is not level or the fabric is rolling off of the shade at an angle (telescoping on one end) or both. This is an easy fix and I will contact you directly to tell you how to fix it. If this does not work or the fabric is frayed too badly at this point we will remake the shades. Thank you for your patience.
Ihrn ·
I have ordered a Width 46", Height 46" shade. the one received is width is 44.5, not 46. Result of that lights come through the window. Not happy about it.. Even in their paper (Red paper)with the order detail clearly saying 46 X46.. Actual product doesn't match with it. I have total 12 windows. I wanted to buy one and see... I am not happy about it.. I have ordered one from another place lets see
Response from Blindster
I'm sorry you weren't happy with your roller shades. All window coverings that are mounted inside the window should be ordered using the actual window opening width (for roller shades use only the width at the top of the window). The top of a roller (outside bracket to outside bracket) is the widest point of the shade and is made just slightly smaller (1/4 inch deduction for this product but it varies by factory). The fabric will actually be made 1 1/4 inch less than the ordered width. This deduction is necessary because the operating components must fit onto the end of the tube. In addition, the fabric can't be wider than the tube or the mechanisms will damage the fabric. It looks like the fabric your shade may have been made 1/4 inch too narrow. I will contact you directly to get the details so we can get it remade to the correct width. Or we can remake it at a wider width under our Fit or Free Policy. We will pay for the replacement shade, you pay $15 for the shipping plus the price difference (if any) if the new shade costs more than the original shade.
Wimss ·
Easy install (c'mon) and it is inexpensive for a home office- but the lower foot or so arrived looking like it had been used for a year.
Response from Blindster
I'm sorry you had a problem with your roller shades. We do show that you sent photos of the damage and we are remaking the roller shades. Thank you for your understanding and patience.
Pliediz ·
Once again buying from the internet was not a good idea. The supposed room darkening shades are not textured like the online photo suggests and as for room darkening, the sun shines right through them! They are rather flimsy and I'm just overall disappointed with them. I disposed of the packing so don't think I have a chance of returning them so I'll be shopping locally for replacements........
David ·
