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Deluxe Blackout Fabric Roller Shades Questions & Answers

What shoppers asked about it, answered by our team.

Customer Reviews (642)
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Customer Questions

162 questions · page 6 of 17

  • How long does the roller shade motor operate on a single charge?

    Asked by Paul P ·

    Hello Paul, thank you for your interest in Blindster.com! A full charge will last approximately 6-9 months depending on the frequency of use.

    Answered by Blindster ·

  • How is the motorized roller powered? Is it plugged in, or is this with battery? And in either case, if the power is out, can we still manually open / close the shades? Thanks

    Asked by Cedric ·

    Hello Cedric, thank you for your interest in our Deluxe Blackout Fabric Roller Shades. These shades will have a battery powered motor in the headrail and are functioned with a remote. As long as the battery isn't dead, you can function these with the remote during a power outage. If you have any further questions or concerns please feel free to give us a call.

    Answered by Blindster ·

  • What is the inner diameter of the roller shade tube?

    Asked by Brendan ·

    Hello Brendan, thank you for reaching out regarding our Deluxe Blackout Fabric Roller Shades. The diameter of tube is dependent on a few factors, for a more specific answer I recommend giving us a call and speaking with a customer service representative.

    Answered by Blindster ·

  • which shades use 100% cotton material?

    Asked by Dee s ·

    Hello Dee, thank you for reaching out regarding our Deluxe Blackout Fabric Roller Shades. These shades will be either polyester or vinyl. If you're looking for something with cotton, I recommend looking into our roman shades. If you have any further questions please feel free to give us a call or send us an email.

    Answered by Blindster ·

  • what is the warranty on motorized deluxe fabric roller shades

    Asked by John ·

    Hello John, thank you for reaching out regarding our Deluxe Blackout Fabric Roller Shades. All of our motorized products will come with a limited one year warranty. If you have any further questions please feel free to give us a call or send us an email.

    Answered by Blindster ·

  • can you have two roller shades on one rail motorized or bead chain? Needed for French Doors

    Asked by Richard ·

    Hello Richard, thank you for reaching out! We don't offer a two-on-one for this product. If you have any further questions or concerns please feel free to give us a call!

    Answered by Blindster ·

  • The fabric will measure approximately 1" less than the ordered width. Does this mean I need to add an 1 1/2" to my overall width. For example my window width is 16" do I need to make it 17 1/2"?

    Asked by Scott ·

    Hello Scott, only if you are ordering for an outside mount and need to cover a specific width will you want to add 1 1/2" to your width (such as mounting a shade on a door). If you are ordering inside mount you will want to provide that exact dimension at the top of the window opening. The factory takes off these necessary deductions to allow for brackets inside the window opening and fabric deductions are made to allow for roller mechanisms on the ends.

    Answered by Blindster ·

  • What is the color name for color number 625?

    Asked by Kevin ·

    Hello Kevin, I show that as the color Linen. We also offer free samples of the color that we can send out to you to make sure that this is the color you are looking for.

    Answered by Blindster ·

  • what is the voltage for the charger on the motorized blinds? where do i get a replacement charger?

    Asked by Adam ·

    Hello Adam, the output for this charger is 5.0V. If trying to get a replacement charger for one of our products please give us a call at 888-256-8672.

    Answered by Blindster ·

  • I've had these shades over 2 years. One of them has yellow staining near the bottom . No window water leak. Nothing spilled on it. I have 6 total and it's just the 1! I've used a Damp cloth with only water but that isn't removing all of it. Color of the shade is white. What else can I use?

    Asked by Heather ·

    Hello Heather, I am so sorry for the issue you are experiencing. You could try a mixture of warm water and mild dish detergent. Use a soft damp sponge to spot clean the area.

    Answered by Blindster ·