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Deluxe Blackout Fabric Roller Shades Questions & Answers

What shoppers asked about it, answered by our team.

Customer Reviews (642)
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Customer Questions

162 questions · page 5 of 17

  • I'd like to purchase But change the Side Mounts to (Ceiling Mounts) Thank you...

    Asked by Gilbert G ·

    Hi Gilbert! If you’d like to mount the shade to the ceiling outside the window frame, just select “Outside Mount” when customizing your shade before adding it to your cart.

    Answered by Blindster ·

  • I'm very familiar with (inside mount & outside mount) yet this roller shade will be mounted on a beam. Which wording would I use for this type of mounting? I'm thinking an inside mount But the screws will go into the Top

    Asked by Gil G ·

    Hi Gil! It’s a bit tricky to say for sure without seeing the beam you’re mounting to. Would you mind sending a photo to our Customer Service team at www.blindster.com/contact-us? We’ll take a look and give guidance based on your setup. For a helpful visual, check out the installation manual here—page 2 shows it without a cassette valance, and page 8 shows it with one: https://cdn.blindster.com/site/uploads/products/roller-shades/deluxe-blackout-fabric-roller-shades/documents/BLN-DBFRS-install-instructions.pdf

    Answered by Blindster ·

  • How thick in mils are these roller shades?

    Asked by Jeff w ·

    Hello Jeff, thank you for your question about our Deluxe Blackout Fabric Roller Shades. To ensure we answer your question correctly, please contact our customer service team by giving us a call, starting a live chat or sending us an email. We look forward to assisting you!

    Answered by Blindster ·

  • On the preview for the reverse roll, it appears that the white backing is on the room facing side. Can you confirm that the reverse roll fabric will face towards the room and white will only be on the back/window side?

    Asked by Michelle ·

    Hello Michelle, thank you for your question about our Deluxe Blackout Fabric Roller Shades. The white acrylic backing will be street facing on these shades. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!

    Answered by Blindster ·

  • Does the motorized version need to also have a valance to cover the mechanism or does it come with the valance?

    Asked by Doug S ·

    Hello Doug, thank you for your question! It is possible to order the shade as motorized but have no cassette valance covering the roller and electronic mechanisms. If you choose motorized, this does not mean a valance will come with it, so you will want to choose cassette valance when customizing your roller shade if you prefer that look.

    Answered by Blindster ·

  • Is material water resistant for patio

    Asked by Sally B ·

    Hello Sally, thank you for reaching out! These fabric roller shades are not intended for outdoor use. If you're looking for something to use on your patio, we recommend our Exterior Shades which are built to withstand the elements: https://www.blindster.com/shades/exterior-shades

    Answered by Blindster ·

  • How do I order for right lift position rather than left?

    Asked by Jim C ·

    Hello Jim, thank you for your question! While customizing the details of your product, you will choose left or right lift position in Section 4 called "Lift Type". Within that section, first choose which lift functionality you'd like, such as a Nylon Beaded Chain or a Metal Beaded Chain. Once you select one of those options, you will see the box asking you to choose the "Lift Position", meaning the chain will be on the right or left side of the shade. Please let us know if we can assist with anything else!

    Answered by Blindster ·

  • Is there brackets for the spring roller option inside mount but the mount not to be from the sides. Want to Mount from the top of the inside?

    Asked by Rolan ·

    Hello Rolan, thank you for your interest in our Roller Shades! The included brackets do allow for top mounting inside the window frame. Let us know if you have any other questions!

    Answered by Blindster ·

  • I also wondered how well the blackout material holds up to very strong sun for the majority of the day.

    Asked by Kathy ·

    Hi Kathy, thank you for the excellent question! Our blackout shades are designed to handle direct sunlight, and many customers use them successfully to block strong sun. However, like any material, prolonged exposure to extreme heat can have an effect over time. For longevity, we recommend good ventilation and avoiding extra heat buildup from surrounding curtains or drapes. Let us know if you have any other questions!

    Answered by Blindster ·

  • Is the material used on the black blackout covering completely black on both sides of the window covering?

    Asked by Kathy ·

    Hello Kathy, thank you for your question! The street-facing or outside side of this black blackout shade is white. If you'd like to take a look at the back side of any product, you can click on the color of your choice, then select the "360 View" to spin the shade around and see other angles!

    Answered by Blindster ·