Great company! We made an
Great company! We made an error on one and they replaced it for only 15.00! It's the only place we'd ever order window coverings from!!!!
Bill ·
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What customers say about it, in their own words.
Questions & Answers (379)4.70
Based on 2,505 reviews
Summarized by AI from customer reviews
Customers love the perfect fit, easy installation, and high-quality appearance of these shades, which effectively filter light while keeping rooms comfortable and stylish. Many praise the excellent customer service, fast shipping, and accurate measurements, with cordless and motorized options appreciated for their smooth operation and convenience. Overall, customers find these shades to be a durable, beautiful, and worthwhile upgrade for any home.
2,505 reviews
Great company! We made an error on one and they replaced it for only 15.00! It's the only place we'd ever order window coverings from!!!!
Bill ·
Customer service very knowledgeable, and helpful.
Thomas ·
seriously, does this company even check the items work before they ship them out? after the first one we ordered failed after a month, we had to wait two weeks before a replacement was rec'd. And this one doesn't work out of the box. I am so frustrated with the lack of quality with their cordless system...there seems to be no quality control and it takes a solid week of maybe one email a day before they even take action. So frustrated...
Response from Blindster
I'm sorry you are having problems with your shades. I will call you to get this resolved.
Karen ·
Great product but was damaged on arrival and had to be remade. They were great and asked for pictures and submitted a request to remake. Fairly priced at the sale price but way overpriced otherwise. Quality is good. Value is good at the sale price. Easiest thing I ever installed.
Erik ·
This is the 2nd or 3rd order from them and the top down shades don't hang well or feel high quality like the others do. They're shorter than I ordered are finicky and overall feel cheap for such an expensive purchase.
Response from Blindster
I'm sorry you aren't happy with your cell shades. I will call you to get this resolved.
Stephanie F ·
First, we ordered the ocean blue and it was not listed as having the white top/bottom (and back) though it did arrive that day. CS said it should have been one of the colors listed as not entirely the same color (they may have fixed it by now). It was a dissapointment, but CS gave a partial refund but voided our warranty in doing so. Not sure why a color issue would make them not stand behind their product, but we agreed nonetheless. Today, almost two months later with no other issues, one of the sides just decided to "freeze" up and won't budge. We have bought many top up/bottom down blinds from this company (for our last house and now our new one) and never had issues til now. the other blinds we have purchased have always worked fine, but not these. I would avoid them and pick another type until they get the "kinks" worked out of this one.
Response from Blindster
I'm sorry you are having problems with your shades. I will contact you to take care of this shade under our Limited Lifetime Warranty. I apologize that you were given the wrong information.
Karen ·
I didn't know if I would like it. I held off on purchasing something for a long time because I wasn't sure what would work. This was perfect. It fit the space, it's sturdy and well made and gives us privacy without blocking the light. I'm glad I found blindster and I'm happy with the choice I made. I would definitely buy from them again.
Rizzel M ·
We ordered 5 inside double cellular shades for our first order - 3 for a bedroom and 2 for our new Sunroom. I followed the directions to measure (take 3 measures in each direction). We went with "snowflake" color. They arrived nicely packaged and no issues. Install was straight forward. Again - just followed the directions. We will order again in the future as we add more blinds in our home.
Peter ·
This is our second purchase of these shades, so you know we are generally pleased. We're already planning our next Blindster purchase. Our cost for these was less than 1/2 the cost of similar professionally-installed Hunter Douglas blinds elsewhere in our house. Here are small good and bad features that we observed: 1. FOUR upper support cords on our 40" wide Blindster blinds. Our Hunter Douglas blinds span 54" with only two support cords. The Hunter Douglas blinds are less "busy" looking. We think four cords are a worthwhile trade-off for the savings. Our 33" Blindster blinds only have two support cords, so are similar to Hunter Douglas. 2. EVERY Blindster blind from two deliveries had the same quality flaw: the decorative fabric on the headrail was loose and peeled away from the headrail. It was easy for me to fix, but why ship poor quality? When I called Blindster, the customer service rep knew all about the problem. Why isn't Blindster fixing this? Our Hunter Douglas blinds arrived defect-free. 3. Once you install your first blind, the rest are easy. Your first blind may have you reading and rereading the instructions. Larger and more clearly marked illustrations would help. I checked the internet for a Blindster installation video. No luck. 4. Blindster installation screws have combination Phillips and ¼" Socket drive heads. I appreciated the ¼" socket drive because it gives a secure grip when working overhead. My guess is that many do-it-yourselfers don't have a ¼" socket bit. Blindster could add the bit to the hardware pack for pennies. The hardware kit includes extras of everything which is nice if you have a "where did I put it" moment. 5. Blindster allows you to label your blinds so you can match them to the correct window. In our hundred year old house where every window is slightly different, this was especially helpful. The label is near the USP code on each blind. Larger print would have helped these old eyes, but no complaints.
Dan F ·
Im having a problem with the paper covering that covers the top base of shade it wont stay stuck to the metal housing on all of my blinds. please call me i'm not happy!
Response from Blindster
I'm so sorry you are having these problems. I will call you to get this resolved.
Ross ·
Our 6 foot wide cordless double cellular blind came with only one handle. I called and you sent out two more upon request. So far it's all good.
Lois S ·
We needed to order to 2 blinds to cover our sliding glass door. Fortunately we measured correctly and they were cut exactly as needed. Installation was a breeze. Ordered them on a Sunday and received them that Thursday. Great service and price. Will definitely will order from Blindster again.
Sandra ·