The blinds are lovely, and packaged extremely well. For us, they were difficult to install. The bracket just snaps into the opening which we figured out. But, getting the blind into the opening was ridiculous. The written description was vague and an 11 second video on the website was no help. Lots of internet searching and trial and error and we finally got it. What should have taken only a few minutes took many hours.
- Value of Product
- 4 out of 5
- Quality of Product
- 4 out of 5
- Ease of Installation
- 1 out of 5
Response from Blindster
Hi Donna, thank you for taking the time to share your experience. We’re happy to hear you love the shades, but we sincerely apologize for the frustration you went through during installation. We understand how time-consuming that must have been. Your feedback regarding the instructions and video is truly appreciated, and we’ll take it into consideration as we work to improve. In the meantime, please remember that our team is always here to help if you have any questions or need support—we’re just a message away.