Received the blind last Friday and installed it in Saturday. Worked great and really blocked out the light. The next Saturday morning, was going to raise the blind and the cord broke. No one to answer the phone on Saturday, so I filled out the contact form. No response as of 4:00 Monday. Just got off work, will try and call. A little disappointed that the cord broke within the first week.
- Value of Product
- 4 out of 5
- Quality of Product
- 3 out of 5
- Ease of Installation
- 4 out of 5
Response from Blindster
Hi Joe, thank you for your review. We're glad to hear that the blinds worked well at blocking out light! However, we're truly sorry to learn about the cord breaking so soon after installation, as well as the delay in our customer service response. Your experience is important to us, and we appreciate your patience as we work to address this issue. We do see that we issued you a remake for the broken shade and it arrived on 2/14. If there are any other concerns please contact us and we will address the problem as soon as possible. Thank you for bringing this to our attention!