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What customers say about it, in their own words.
Questions & Answers (129)4.73
Based on 564 reviews
Summarized by AI from customer reviews
Customers praise the excellent quality and durability of these shades, noting their superior blackout performance and sleek appearance that holds up reliably over time. The product's robust construction and dependable operation have earned consistent high praise, with many customers so satisfied they've purchased additional units for other rooms. The combination of quality craftsmanship and reliable performance makes these shades a trusted choice that customers confidently recommend to others.
4 reviews with 1 stars · Clear filters
the corded version of the top-down-bottom-up is too frustrating, we will never order these ones again. we've probably ordered around $50,000 or more in products from you over the years, just not this product, it wasn't up to Blindster quality.
Response from Blindster
Thank you for your feedback, Benjamin. We hope to please you with the quality of our products in the future.
Benjamin ·
The first order came in with material wrinkle defects at the head where the material was shoved into the latch box. After complaints, a second order was received with the identical damage as the first order. I give up. Ron Brown Architect
Response from Blindster
I'm sorry for the problems with your order. I will call you to get this resolved.
Ron ·
I ordered this motorized blind ONE MONTH AGO, and not only haven't received it, I've called Blindster twice and they can't give me any information either. It appears that I have donated $268.00 to Blindster. I'd love to rate this product higher, but if I pay and it never comes, it's a little hard to give it a good rating - and, it's a little hard to consider purchasing anything else from Blindster or even recommending the company. This is a "thumbs down, don't buy."
Response from Blindster
I'm very sorry that your order has been delayed. I will call you to get this resolved.
Kerry ·
Ordered two of these cellular shades. They both showed up damaged. There was ZERO packing material - just an over-sized cardboard box. No markings on blinds so who knows who makes these. Despite very accurate measuring there is over 1/2" clearance on the sides... so much for blackout. To top it off we called about our damaged blinds. Customer service rep told us to send in photographs so they can have new shades made. Sent photographs same afternoon and haven't heard a word back! Ordered at blinds . com the same day as blindster. Their blinds showed up almost 5 days sooner and their packaging was almost overkill! Blindster.com ... thanks but not thanks!
Response from Blindster
I'm sorry you had ship damage on your order. I show that we have refunded the cost of the shades back to you. I will definitely share this information with the factory so that they can do a quality review of the packaging used.
Holly ·
