Deluxe Blackout Double Cellular Shades Reviews

Customer Reviews

13 reviews with 3 stars · Clear filters

• Great customer service

  I ordered several shades. One did not work which was very disappointing but I contacted customer service the rep was very help, responded quickly and agreed to completely replace the shade asap.

  Value of Product

  3 out of 5

  Quality of Product

  3 out of 5

  Ease of Installation

  5 out of 5

  Response from Blindster

  Thank you for your review, Julia! We're sorry to hear that one of your shades didn't work as expected, but we're glad to know that our customer service team was able to assist you quickly. Your satisfaction is important to us, and we appreciate your understanding.

  Julia, Denver, US · September 25, 2025

• Great blinds, but hardware is difficult and the instructions are unclear.

  The Blinds themselves are excellent--they block all the light except a bit at the edges and also help with noise. They can be raised and lowered easily. However, the hardware was confusing and difficult to install, and the instructions were written in tiny print with confusing diagrams. For an inside mount, it was impossible to get the inside screw (the one furthest from the window) in the ceiling of the window frame because there is corner bead at the edge. I called for help, but none was forthcoming. Fortunately, my window installler told me that I could use just one screw, so that is what we did, and the mounts are secure. The instructions should address this issue since most window openings will have corner bead at the edges. If two screws are really necessary, the hardware should be wider, with another screw hole in the middle.

  Value of Product

  4 out of 5

  Quality of Product

  4 out of 5

  Ease of Installation

  2 out of 5

  Response from Blindster

  We really appreciate your detailed feedback, Nevin! It’s great to hear the shades are working well for you, and we’re thankful that you were able to get them installed with your window installer’s help. We apologize for the installation challenges you faced and appreciate your feedback on the instructions and hardware. Your comments will help us improve our product! If you need further assistance, please don't hesitate to reach out to our customer service team for support. Thank you again for sharing your experience!

  Nevin, Rio Del Mar, US · August 6, 2025

• Works great, but…..

  Received the blind last Friday and installed it in Saturday. Worked great and really blocked out the light. The next Saturday morning, was going to raise the blind and the cord broke. No one to answer the phone on Saturday, so I filled out the contact form. No response as of 4:00 Monday. Just got off work, will try and call. A little disappointed that the cord broke within the first week.

  Value of Product

  4 out of 5

  Quality of Product

  3 out of 5

  Ease of Installation

  4 out of 5

  Response from Blindster

  Hi Joe, thank you for your review. We're glad to hear that the blinds worked well at blocking out light! However, we're truly sorry to learn about the cord breaking so soon after installation, as well as the delay in our customer service response. Your experience is important to us, and we appreciate your patience as we work to address this issue. We do see that we issued you a remake for the broken shade and it arrived on 2/14. If there are any other concerns please contact us and we will address the problem as soon as possible. Thank you for bringing this to our attention!

  Joe, United States · February 3, 2025

• Double Cell Blackout

  Decent product, this was my third double cell blackout blind. I had difficulty getting this one to attach to the brackets and was originally short a pair of brackets upon initial receipt. The customer service agents were helpful but getting replacement brackets (after receiving the first defective set) took much longer than I anticipated.

  Response from Blindster

  Hi Gregg I have sent you an email regarding the issues with the brackets so that we can get you taken care of. We want to ensure you are satisfied. I am very sorry for the inconvenience.

  Gregg · March 18, 2019

• Cellular Shades

  Shades look lovely but the cords feel flimsy. There are some issues with the top down/bottom up function. If the top is down & I now go to raise it back up, the bottom comes up a bit even tho I am not touching those cords. Also the lowering of the bottom part of the shade does not always fall smoothly.

  Response from Blindster

  Hey Marilyn, thank you so much for the review. I will contact you immediately regarding lifting and lowering issues so we can get you taken care of. Thanks for being a great Blindster customer!

  Marilyn · February 14, 2019

• Just Average

  The blinds arrived packed well and were the sizes ordered. My lower review (3 stars) is based on a couple of factors. The header is very small and the blind looks unfinished when mounted inside the opening. I paid more for the continuous loop lift system and have been disappointed with the quality of the lift operation. The mounting brackets were easy to mount, but the blind is very difficult to secure to the bracket. I have mounted other blinds that are much easier to snap into the brackets. The brackets work but are on the lower end of the quality spectrum.

  Response from Blindster

  Thank you for the feedback Megan, we appreciate you bringing issues like these to our attention. We will do everything we can to improve in the future.

  Megan C · October 2, 2018

• Serviceable, but not perfect.

  When we received our original order, one of the shades would not lower all the way, so a replacement was sent. When the replacement arrived the bottom rail was the same moss green color as the shade whereas the original shade had a white bottom rail. We now have two shades with bottom rails that don't match. Also, when we raise the shades, they sometimes don't align evenly in the raised position. These are minor annoyances and we do like the overall appearance and function of the shades. On the positive side, the customer service folks I spoke with were very helpful, and the replacement shade arrived very quickly.

  Response from Blindster

  Hello John, I am sorry the bottom rail on your remake arrived with the wrong colored bottom rail. We will contact you to talk about your order and assist you with any issues that are currently outstanding.

  John H · March 23, 2018

• Premium Faux Blinds with Magnetic Valences

  Blind are nice. The magnetic valence is good, but be sure to have a drill and very small bit handy. The way they packed the valences was to just throw them all into a box where they got beat up during shipping. The magnet assemblies broke out of the wood and I had to very carefully re-drill all the holes and remount the magnets. A real pain in the you-know-what in order to complete your mounting of the blinds, and probably fully avoidable if they would just pack the valences with more care. Also, one of the valences came about 1/4 in too long, so I had to use my miter saw to trim it down. Considering I bought 14 blinds the valence issue was really aggravating; but, otherwise, a decent product for the price. This is based on you getting them with a strong discount. We got ours with the MLK 40% discount and even then, the bill was almost $1400.00. You would think they could use a bit more protective wrap on the valences. Everything looks really nice once you get them up.

  Response from Blindster

  Hello Steve, Thank you for your feed back. We are constantly working on ways to package and ship our products. Damage during shipping are one of the few things that as a blind online retailer we have to try and overcome. If for any reason anything is damaged we will always replace it for you. I am also sorry that one of your valances was at the wrong size. Please know if anything is damaged or done incorrectly we would be more than happy to get you replacement parts or blinds.

  Steve · February 15, 2018

• 2nd order, good blinds, small problem

  This is our 2nd order from Blindster. We really like our blinds. Super easy to install and they look very good. Had a problem on our 2nd order. On one of the blinds the color of the headrail was very VERY different from the color of the blind and the base. The blinds were Hyacinth but the headrail was a dark purple, blue, grey color, completely different from the color of the blind. I am perplexed why they would put such a vastly different color for the headrail. The headrail color completely clashed with the newly painted room that it was going in to. Blindster will refund the cost of the blind, but shipping is on us. I don't feel particularly good about that given how far off the color of the headrail is. The color disclaimer on the site doesn't speak to that and the color of our other headrails either matched, or was a neutral white.

  Response from Blindster

  I'm sorry you are unhappy with your shade. I will call you today to take care of this issue.

  Robert K · February 24, 2016

• Warning labels

  I spent more time removing the stupid orange warning labels than I did hanging the blinds. The Spanish version was very helpful. I want to thank the govt for saving my life......I almost hung myself. I would consider another purchase if you could assure me of getting blinds without the labels??

  Response from Blindster

  I'm sorry you were not completely satisfied with your order. I do understand your frustrations with the stickers on the blinds. We are required by Federal Law for Child Safety Regulations to put all of the stickers that you see on your corded blinds. I appreciate your understanding.

  Rollie · September 22, 2015

• Great Look,ToughI nstallation

  I installed a pair of these shades today using an inside mount. The kit comes with hex-head screws, which stick out beyond the bracket. Using my own flush screws made installation vastly easier (Blindster: take note). I tried again and again to get the blinds to hang, but my efforts failed until I substituted flush screws on the back hole. It turns out that the non-flush hex screw heads were keeping the shade from properly locking into place on the non-spring hook. After making the change to a flush screw on the back, hanging took only one attempt.

  Petermccary · July 23, 2015

• Satisfied overall

  Now that the solar shade is up I am overall satisfied with the look. Having installed many blinds I measured just a little too long (tall). It's a good thing that I did as the cell shade when first hung ended up about 2 inches short. I had to weight down the bottom rail until it relaxed enough to actually touch the window sill. The installation would have been easier if the mounting screws would have been included in the packaging. Fortunately, having had experience in this area, I knew what to get. Still, that extra trip to the hardware store was a pain in the neck.

  Tjhouchins · July 14, 2015