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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

4.73

Based on 42,041 reviews

What Our Customers Say

1,193 reviews with 3 stars · Clear filters

  • Product review
    2 Inch Deluxe Cordless Faux Wood Blinds

    Got what I paid for

    Blinds were one slat short and the final slat is there, but there is no cord between the last slat and the bottom piece. Because they're on windows that will not be seen or used often, they are suitable for the space. I wouldn't want them in my living room.

    Response from Blindster

    I'm sorry your blinds were too short. The blinds should always be at least as long as the ordered height plus up to 3/4" more. I will contact you directly to get a photo showing the blinds are short and we will remake the blind to the correct height. The extra slat on the bottom piece is put there when the gap between the last slat and the bottom rail is large enough to see the holes in the bottomrail.

    Dlawraskin ·

  • Product review
    Deluxe Room Darkening Fabric Roller Shades

    Shade review

    The blinds arrived in a timely manner, and were relatively easy to install. I did feel that for the price we didn't get quite the quality that I was looking for, though.

    Dortnchas ·

  • Product review
    2 Inch Super Value Cordless Faux Wood Blinds

    Good Service and Quality

    The ordering process, tools, installation and cut to order part of the process was absolutely wonderful. They are quality blinds, easily installed, and enhance the room they were installed in. The only criticism I could have is that I wish the differences between the Super Value Faux and Faux were a little more obvious. I wish when ordering it had been much, much more obvious that the Super Value didn't have wood grain in their appearance. That was a bit disappointing, but not enough to change the order. The other item is that a couple of the blinds are harder to get to set when raising them. The small pin that should lock the strings in place on the two large sets we ordered don't want to cooperate. But considering we only raise them to clean the windows, it wasn't worth the trouble of taking them back down, repacking, and shipping back. We really are overall very satisfied and believe they are worth every penny... and more.

    Ctrobbins1124 ·

  • Product review
    2 Inch Deluxe Wood Blinds

    Would not purchase again

    Ordered three blinds. Upon delivery the 58" wide blind was damaged, the bottom rail was broken in two pieces. Although Blindster tried to blame FedEX, it was not their fault because I was appalled at the fact that there was NO protective packing inside the box. The blinds were just laid inside the box with no packing! When I received the replacement blind, they still didn't put packing in, the bottom rail had scratches and the hardware was free to fly around the box! If they think so little of their product that they refuse to protect it then this is a company I would not do business with again!

    Response from Blindster

    I'm sorry you had so many problems with ship damage. I have notified the factory that the packaging was not sufficient on either order. This factory is one of our largest and this is not the way they normally package their blinds. We are sending you a new blind. Thank you for letting us know about this issue.

    Paul ·

  • Product review
    Deluxe Light Filtering Fabric Roller Shades

    Pictures are misleading

    Nice shade however all the pics show their inside mount rollers shades material is flush with the window edge. This is NOT the case. There will be a 1.5 inch gap between the material and the window. The instructions do mention this, but the pictures don't show this.

    Response from Blindster

    I'm sorry you weren't happy with your roller shades. All window coverings that are mounted inside the window should be ordered using the actual window opening width (for roller shades use only the width at the top of the window). The top of a roller (outside bracket to outside bracket) is the widest point of the shade and is made just slightly smaller (1/4 inch deduction for this product but it varies by factory). The fabric will actually be made 1 to 1 1/4 inch (1 1/4 inch for the Deluxe products) less than the ordered width. This deduction is necessary because the operating components must fit onto the end of the tube. In addition, the fabric can't be wider than the tube or the mechanisms will damage the fabric. So, with an inside mount roller shade the gaps are absolutely essential. You can mount outside the window to cover the window opening completely.

    David.Heissner ·

  • Product review
    2 Inch Deluxe Cordless Faux Wood Blinds

    damage

    again arrived damaged bent in the center of the top rail,everything works ok and the valance hides it but really control the quality better,or change your delivery carrier

    Response from Blindster

    I'm sorry you had damage during shipping. The factories are constantly monitoring and testing their packaging to keep ship damage to a minimum. Ship damage is definitely one of the biggest challenges with selling window coverings. Window blinds are both heavy and oddly sized. I will contact you directly to see if you want us to remake the blind. Thank you for your understanding.

    Mswpac ·

  • Product review
    1 Inch Aluminum Blinds

    easy as can be

    It was easier to order the blinds from my desktop instead of dealing with a CSR from Home depot or lowes that was not knowledgeable or could care less. The blinds are perfect. If you are not comfortable measuring yourself, then dont do it. Have a professional measure and order online.

    Brianfsutera ·

  • Product review
    Cordless Light Filtering Top Down Bottom Up Single Cellular Shades

    missing parts

    got shipment of two blinds and only hardware for one blind. very dissapointed. now waiting for hardware. contacted customer service, hope i get this equipment faster than the order.

    Response from Blindster

    I'm so sorry you were missing your hardware. I do show that we shipped the hardware out on June 1st via expedited delivery. Thank you for your patience.

    Mimi0605 ·

  • Product review
    No Tools Cordless Top Down Bottom Up Single Cellular Shades

    missing parts

    got shipment of two blinds and only hardware for one blind. very dissapointed. now waiting for hardware. contacted customer service, hope i get this equipment faster than the order.

    Response from Blindster

    I'm so sorry you were missing your hardware. I do show that we shipped the hardware out on June 1st via expedited delivery. Thank you for your patience.

    Mimi0605 ·

  • Product review
    Deluxe Exterior Outdoor Solar Shades

    Nice blinds

    The blinds are very beautiful. The measuring is confusing. The instructions are different under the specific blind and on the checkout page so I gave it my best guess and it worked out. One said that the measure will be the exact width of the whole thing and one said it would be the width of the fabric and to allow a certain amount of space for the brackets/reel.,

    Response from Blindster

    I'm sorry you were confused by our instructions. Roller shades are always ordered by using the widest width which is the top of the shade (outside bracket to outside bracket). For an outside mount roller shade we recommend adding at least 3" to the width of your actual window opening so that the fabric will completely cover your window. The fabric width for this particular shade will be made 1 1/4" less than the ordered width. You also need to take into consideration that you need 1 1/2" to 2" of flat space to mount the brackets, either above the window or on the side of the window. I'm really glad that the shades worked out for you. Thank you for your understanding.

    Michelleewaldron ·

  • Product review
    Deluxe Light Filtering Fabric Roller Shades

    I like blindster

    the return (end cap) on one side came broken so I had to repair it. A packing problem?

    Response from Blindster

    I'm really sorry you had a problem with your shades. I am sending you a new endcap. Thank you so much for your patience and understanding.

    Aaronenna ·

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