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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

4.73

Based on 42,041 reviews

What Our Customers Say

326 reviews with 1 stars · Clear filters

  • Product review
    2 Inch Premium Cordless Faux Wood Blinds

    It’s been four weeks and I have not been able to put them up, due to brackets that were provided. I ordered spacers that I was told are not part of the original packaging and I am still waiting on them for Mexico to arrive. There’s been three weeks since I ordered the blinds.

    Response from Blindster

    Hi Todd, we appreciate you sharing your experience, and we're sorry to hear about the delay with your installation. I see that our customer service team has assisted you in getting the spacer blocks requested. Thank you for your patience, and we hope to assist you again in the future!

    Todd, United States ·

  • Product review
    Premium Flat Fold Roman Shades

    I still don't have them. It concerns me you want me to review them when I don't have them.

    Graham, Lawrenceville, United States ·

  • Product review
    Deluxe Exterior Outdoor Solar Shades

    Poor customer Service

    The blind I received fit fine but the pull chain is too short to allow it to fully cover the window. I've been trying to get this resolved but with no success since first of February.

    Value of Product
    4 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    4 out of 5

    David, United States ·

  • Product review
    Premium Faux Wood Plantation Shutters

    Cheapened up since I purchased a few years back. Used to have metal corners that scewed together now just have plastic dovetail dowels.

    Response from Blindster

    Hello Kent, Thank you for your feedback! We appreciate your continued support over the years. The product you purchased in 2020 was a different model than the one you ordered in 2024. While both serve a similar purpose, the design and materials have changed. If you're looking for a product with metal corners like your previous purchase, we'd be happy to help. Until then, please let us know any issues moving forward with your order, and we will assist you with any parts or replacements.

    Kent, United States ·

  • Product review
    Deluxe Blackout Single Cellular Shades

    Parts mix up

    I received the shade on 1/15/2025. There was a bracket missing. I was concerned that if I installed the shade missing one bracket any warranty would be void. I contacted Blindster (1/15/2025) that day and was told I would receive the bracket in 3-5 business days. I did request a credit for the inconvenience. I normally do not do this but thought I would see what the company would do. They issued me a 20.00 credit, which I appreciated. One week went by and on 1/22/2025 I contacted support. Lola was very helpful and told me she would email me a link to track the delivery. For some reason I feel as though she had to place a new order for the bracket. It is now 1/29/2025, two weeks after I received the shade and the bracket is supposed to arrive today. Far beyond the 3-5 business days I was told. I had to pay my installer 45.00 for his time when he came to install on 1/15/2025. Now, waiting for the bracket to come today, I am asked to give a review and evaluate how I like the shade. I am obviously unable to have it installed until I get the bracket and my contractor here to install it. I have purchased from Blindster a few times before and have been happy with the products and customer service. This incident taints my experience however. The next time I need a product I ma sure I will look at Blindster, but I am just as certain that I will look at other companies after this mix up. Therfore, I have to rate a 1 out of 5 for this experience. I don't like to do this but in order to submit this I have to rate it something.

    Response from Blindster

    Hello John, Thank you for sharing your feedback, and I’m truly sorry to hear about the issues you encountered with your order. We completely understand your frustration with the delay in receiving the missing bracket, especially when you have a contractor scheduled to install the shades.Your experience matters to us, and we appreciate your patience throughout this process. We will certainly take your comments into consideration as we work to improve our service and communication moving forward. If there's anything specific we can do to help resolve this matter or if you have further questions, please don’t hesitate to reach out. We value your past business and hope to have the opportunity to restore your confidence in us. Thank you!

    John, Pelham, United States ·

  • Product review
    Super Value Cordless Light Filtering Single Cellular Shades

    Trying to return for refund. Not very responsive

    I received the shades and was not satisfied with the product. The color was not what I expected and the cell size and header size were much bigger than I thought they would be. I immediately requested to return for 100% refund. Very slow process. Still haven't heard a final decision.

    Nancy, United States ·

  • Product review
    Deluxe Cordless Top Down Bottom Up Pleated Shades

    Blindster continues to disappoint!

    I have purchased products from Blindster for 12 years, and all were great until 2020. This was my last purchase. I placed a reorder of an up-down shade, and somehow the shade measurements reset to default. They knew something was off (the measurements were too small, and they emailed me. I didn't see the email in their 24-hour window, and they sent the blind to production. I will never use Blindster again. All of my future teferrals will go to a better company.

    Ease of Installation
    1 out of 5
    Quality of Product
    3 out of 5
    Value of Product
    3 out of 5

    Karen ·

  • Product review
    Deluxe Cordless Top Down Bottom Up Pleated Shades

    Blindster continues to disappoint!

    I have purchased products from Blindster for 12 years, and all were great until 2020. This was my last purchase. I placed a reorder of an up-down shade, and somehow the shade measurements reset to default. They knew something was off (the measurements were too small, and they emailed me. I didn't see the email in their 24-hour window, and they sent the blind to production. I will never use Blindster again. All of my future teferrals will go to a better company.

    Ease of Installation
    1 out of 5
    Quality of Product
    3 out of 5
    Value of Product
    3 out of 5

    Karen, US, US ·

  • Product review
    1 Inch Aluminum Blinds

    options

    I bought the blind, with we had the potion of the " New style" I don't like the button, the base is large. and it does NOT match my other blinds in my room, and home.

    Ease of Installation
    3 out of 5
    Quality of Product
    3 out of 5
    Value of Product
    2 out of 5

    Response from Blindster

    Hello Lisa, we're sorry to hear that the blind didn't meet your expectations. We have sent you a message privately regarding our 60 day Satisfaction Guarantee Policy.

    Lisa ·

  • Product review
    No Tools Cordless Blackout Single Cellular Shades

    It doesn't stay stuck to

    It doesn't stay stuck to hold up

    Ease of Installation
    1 out of 5
    Quality of Product
    3 out of 5
    Value of Product
    3 out of 5

    Response from Blindster

    Dear Margaret, we apologize for any inconvenience caused by the product not staying installed in the window opening. I have sent you a separate email on how to ensure the shades stay installed. Thank you for bringing this to our attention.

    Margaret ·

  • Product review
    Cordless Blackout Single Cellular Shades

    It doesn't stay stuck to

    It doesn't stay stuck to hold up

    Ease of Installation
    1 out of 5
    Quality of Product
    3 out of 5
    Value of Product
    3 out of 5

    Response from Blindster

    Dear Margaret, we apologize for any inconvenience caused by the product not staying installed in the window opening. I have sent you a separate email on how to ensure the shades stay installed. Thank you for bringing this to our attention.

    Margaret ·

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