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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

4.73

Based on 42,041 reviews

What Our Customers Say

6,320 reviews with 4 stars · Clear filters

  • Company review

    Update: Customer service reached out to me and my issues were resolved immediately and to my satisfaction. They went out of their way to mke it right and I really appreciate that. I will purchase from them again in the future based solely on their effort and dedication to correcting the issue. One shade motor was damaged and customer service sent a new one immediately. However, every shade has fraying all along the edges where I assume the shade was cut. I ordered 5 shades and its on wvery single one. I have been in contact with customer service but the process for this has been extremely slow with about a response every 24-48hrs and I had to follow up with them a few times and resubmit thensame pictures they asked for before. II was simply asking if there was anything I could do on my end to fix it, but said it was sent to the production team and its been crickets since.

    Response from Blindster

    Hi Charles, we’re very sorry for the issues with your shades and for the frustration caused by the delays in communication. We understand your concern, especially after having to follow up and resend photos that had already been provided. After reviewing your order, we can confirm that a remake has been processed for your shades. If you haven’t received them already, you should be receiving confirmation emails shortly with the details of the remake. A member of our customer service team will also be contacting you separately by email to make sure you receive the appropriate follow-up. We appreciate your patience while we worked through this and sincerely apologize for the inconvenience you’ve experienced.

    Charles · Verified Buyer ·

  • Company review

    Fit the windows perfectly.

    Response from Blindster

    Hi Vickie, thanks for sharing your experience. We’re glad to hear the fit is perfect. Thank you for choosing us!

    Vickie · Verified Buyer ·

  • Product review
    Super Value Cordless Top Down Bottom Up Bamboo Woven Wood Shades

    Top Down Bottom UP Bamboo Shades

    Everything was fine except for one shade which was missing the part that you use to adjust the shade. I don't know how it passed quality control! I have to be extra careful whenever I have to bottom up or top down since I don't have anything to grab. The other three were fine. Catherine Chisholm I

    Value of Product
    5 out of 5
    Quality of Product
    1 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    Hi Catherine, thank you for your feedback! We're glad to hear the other three shades arrived as expected, but we're sorry one of your shades was missing a part. We understand how inconvenient this must be, especially when trying to operate the shade. A member of our team will be contacting you separately to discuss your concerns and help with the next steps. Thank you for giving us the opportunity to address this!

    Catherine, Belmont, US ·

  • Company review

    We are happy with the blinds. I can see how the mechanisum will fail in several years of everyday use. I know that this is to be expected, and the manufacturing process to keep the price of the blinds down demands consessions. This is why it is a 4/5. For a product to do what it says on the tin, it does. The plastic portion that you pull down on will fail with time, as will happen to all things that have tourqe and sheer pressure applied to them. I belive that a reinforcement of a internal metal bracket around the central button mechanisum would be beneficial, as it is the location that has the greatest external force applied to it, and will lead to failure of the product the would require replacement the most. It is also likely to not increase the overall price of the blinds very much. I wish you well.

    Response from Blindster

    Hi Evan, thank you for your honest review and for sharing such a thoughtful suggestion! We're pleased to hear that your shades are meeting your expectations, and we appreciate your insight into the long-term durability of the pull mechanism. Your recommendation to reinforce the internal components is helpful, and we'll be sure to share your feedback with the appropriate team for consideration. We value hearing from customers who take the time to provide constructive ideas, and we appreciate you trusting Blindster with your window treatment needs!

    Evan · Verified Buyer ·

  • Company review

    The reason for the 4 is one of the blinds the buttons don't work

    Response from Blindster

    Hi Luanne, thank you for your review! We’re sorry you’re having an issue with the buttons on one of your shades. We’d appreciate the opportunity to help get this resolved, and a member of our customer service team will be in touch to assist further. Thank you for choosing Blindster!

    Luanne · Verified Buyer ·

  • Company review

    They arrived quickly and in a great box. Well packaged. Directions for install are great! I am disappointed with how much light they allow in, and that I can sort of see through them.

    Response from Blindster

    Hi Sandra, thank you for your order and for taking the time to share your feedback! We’re glad to hear your shades arrived quickly, were well packaged, and came with helpful installation instructions. We’re sorry to hear they’re allowing more light through than you expected and that you’re disappointed with the privacy they provide. If you’re still within 60 days of receiving your order, we’d be happy to help you explore other options that may better suit your needs. You can reach to us at [email protected] or 1-888-256-8672, Monday through Friday, 8 a.m. to 5 p.m. CST. We appreciate your business and would love the opportunity to help!

    Sandra · Verified Buyer ·

  • Company review

    Your service was excellent however the blinds I purchased as a direct replacement for those I purchased from you 10 years ago does seem to be of the same quality. They seem to be of lighter materials and don't operate as easily as the older ones. They don't extend and retract evenly and require straightening to keep the bottom level. I hope they're as durable as the older ones

    Bernard · Verified Buyer ·

  • Product review
    Cordless Day/Night Single Cellular Shades

    Blinds

    Overall I like the blinds, however I can’t see out of the day side.

    Value of Product
    3 out of 5
    Quality of Product
    5 out of 5
    Ease of Installation
    5 out of 5

    Derrick, Chantilly, US ·

  • Product review
    2 Inch Deluxe Cordless Faux Wood Blinds

    Good looking blinds that were easy to install

    Value of Product
    4 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Hi Christopher, thank you for your review! We’re glad to hear you’re happy with the look of your blinds and that installation was easy. We truly appreciate your business and thank you for choosing Blindster!

    Christopher, New Berlin, US ·

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