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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

326 reviews with 1 stars · Clear filters

  • Product review
    Cordless Light Filtering Single Cellular Shades

    The blinds do not go up right, and the bar to pull the blinds down is bent. Since the value of the product is not working it is poor . And quality of product is also poor. It is not fair like marked it will not let me select poor on either one

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    5 out of 5

    Brenda, Craig, US ·

  • Company review

    Where to begin!! They took a week longer than quoted. They are dirty and have marks on them that won’t come off. Also, they are to long causing the lower slat to not rotate. Creating an almost inch gap. I opted for the no drill mounts which was a huge mistake. This makes the top not sit against the top sill. Over all I hate them!!!

    Brian, United States · Verified Buyer ·

  • Product review
    Deluxe Light Filtering Fabric Roller Shades

    Improper manufacturing

    After installing the blind Ordered from Blindster I atemped to roll up the shade completely and found out the chain connector blocked the window shade from complete closing by 8". Rather than just returning the blind, I tried to move the chain enough to completely close the blind. After the adjustment I still had about 2" hanging down. I am contacting Blindster for an RMA or a replacement blind. Not What I expected!

    Value of Product
    3 out of 5
    Quality of Product
    1 out of 5
    Ease of Installation
    2 out of 5

    Richard, Minneapolis, United States ·

  • Product review
    Deluxe Light Filtering Solar Shades

    Not suitable for Seniors or Privacy

    I needed something for over the sink, looking out to the street. These were a small fortune. The chain is hard reach because it is too short (and I have to lean across the sink and I am short) and I can only pull down six inches at a time. I found a chain extension but Blindster didn't write down the size of the chain anywhere and for this price, it should have been included. The shades themselves are way too clear. I can read the license plates of cars going down the street and people can see everything I am doing inside when it is dark and the light is on. That's the main reason I want blinds -- for privacy. I can't afford to replace them now. It cost a pretty penny to hire someone to put them up and he had trouble though I don't know what.

    Value of Product
    2 out of 5
    Quality of Product
    2 out of 5
    Ease of Installation
    2 out of 5

    Anonymous ·

  • Company review

    This is the second one I ordered and had to pay extra for. The width on the first one was too short so I went ahead and ordered one with a valance. This one did not take into consideration the frame of the valance and is too wide. I was also told that the length would be plenty long and it is not. It doesn’t come down any farther than the sill. The black plastic inside the tube that turns the blind broke. I cannot believe I wasted so much money on this.

    Terri, Palm Beach, United States · Verified Buyer ·

  • Product review
    Deluxe Blackout Fabric Roller Shades

    Don’t buy

    These things are cheap. It’s a shade adhered to a cardboard roll with double sided tape. Broke off in 3 days and is not useless

    Value of Product
    1 out of 5
    Quality of Product
    1 out of 5
    Ease of Installation
    3 out of 5

    Mark, Raleigh, United States ·

  • Product review
    Premium Soft Fold Roman Shades

    I can’t hook the shade to the bracket. It keeps falling off. Very poor design.

    Value of Product
    2 out of 5
    Quality of Product
    2 out of 5
    Ease of Installation
    1 out of 5

    Response from Blindster

    Hi Debbie, we’re sorry to hear that you're having trouble installing your Premium Soft Fold Roman Shade. A member of our customer service team will reach out to assist you further. We're happy to help!

    Debbie, Urbandale, United States ·

  • Product review
    Premium Soft Fold Roman Shades

    Very Cheaply Made

    Very cheaply made no adjustments available would never recommend this company.

    Value of Product
    1 out of 5
    Quality of Product
    1 out of 5
    Ease of Installation
    1 out of 5

    Response from Blindster

    Hi Thomas, we’re sorry to hear that you were not satisfied with your purchase. Your feedback is valuable to us and will help us make improvements. A member of our customer service team has reached out to assist you, and we hope you’ll consider giving us another chance in the future.

    Thomas, Hermitage, United States ·

  • Product review
    Fabric Vertical Blinds

    Ordered, waited over a month, was told they no longer make that style

    Can't give a review because they never showed up. It is unclear to me how the style, and color were not removed as options from the website knowing they no longer exist. Waiting a month also set us back on our project as we could have spent that time finding different blinds. The customer service to return back my money went smooth, but should never had needed that.

    Value of Product
    1 out of 5
    Quality of Product
    1 out of 5
    Ease of Installation
    1 out of 5

    Robert, United States ·

  • Product review
    LEVOLOR Light Filtering Double Cellular Shades

    Great Blinds, WRONG STYLE

    Top down, bottom up blinds were ordered for my 95-year-old, who has impaired vision. I was out of town when the blinds were delivered, and my brother installed the blinds, not realizing the shipping error. So now she has blinds, but not the style that was the reason for the purpose. Delivery was slowed because Blindster recommended a fabric sample. A 95-year-old woman waited an unnecessarily long period for the wrong merchandise to be delivered. I might recommend LEVELOR to friends in the future, but I will never recommend Blindster to anyone!

    Value of Product
    3 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    3 out of 5

    Response from Blindster

    Hi Viktoria, thank you for sharing your feedback. We understand how important it is for everything to go smoothly. Your experience will be taken into account as we strive to improve our services. Thank you again for your input, and we hope to provide you with a better experience in the future!

    Viktoria, United States ·

  • Product review
    2 Inch Deluxe Wood Blinds

    Terrible Service

    So I ordered this (1) blind on 2-4-25. Received on 2-28-25. So it FINALLY ARRIVED and the valance isn’t long enough and the wand doesn’t match!!! So I start chatting with Customer Service and was told to take pictures. To make a long story short. My husband measured wrong so I went on to correct it. Now. I’m being told they will charge me $15 for a new valance. If they would have done their job right the first time we wouldn’t be having this conversation. Very disappointed customer service!!!

    Value of Product
    3 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Hi Grace, thank you for taking the time to share your experience with us, and we're sorry to hear about the issues you’ve encountered. It’s important to us that our customers are satisfied, and we understand how frustrating it can be when things don’t go as planned. We see that our customer service team is working with you to resolve your concerns. Thank you for your patience, and we hope to assist you better in the future!

    Grace, United States ·

  • Product review
    Deluxe Light Filtering Fabric Roller Shades

    dalton poole blinds

    Fabric is paaper thin and wrinkles upon installation

    Value of Product
    1 out of 5
    Quality of Product
    1 out of 5
    Ease of Installation
    3 out of 5

    Response from Blindster

    Hi Dalton, we appreciate you taking the time to share your experience, and we're sorry to hear the fabric did not meet your expectations. Your feedback is important to us and we see that our customer service team is currently assisting you to help get your issues resolved. We look forward to better assisting you in the future!

    Dalton, Orlando, United States ·

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