Customer Reviews for Blindster

What Our Customers Say

1,193 reviews with 3 stars · Clear filters

• Company review

  I ordered three blinds , two of the three arrived on the projected date as expected. I looked at the packing slip that came with the blinds and they indicated two blinds shipped with no mention of the third blind. I could not find any reference to the third blind on any order and assumed the blind must have not been processed. I waited a couple of weeks and then purchased a similar product at Lowe’s and trimmed it to fit only to have the blind arrive a week later later. Better communication would have been nice. I am happy with the products I received and I have recommended your products to others as well. Also I am a repeat customer.

  Response from Blindster

  Hi Rick, thank you for your feedback, and we apologize for the confusion with your order. Your order included two different types of blinds, which were delivered about a week apart. A member of our customer service team will be reaching out to discuss your experience. We sincerely appreciate your continued support and recommendations.

  Rick · Verified Buyer · July 7, 2026

• Company review

  this is the second order i hav placed for the same type of roman shades.(we moved). the first set was perefect. This time, the set of three plinds fpor one large p[atio door and side windows do not abutt. there is about a 1-1/2" space between the shades which does noit look correct. Their response is that the design changed due to child safety regulations. There was no indication on the website that they would not look like one continuopus set. We are disappointed after spending well over $1,000.00

  Response from Blindster

  Hi Robert, thank you for taking the time to share your feedback, and we truly appreciate your continued business and your second order with us. We’re sorry to hear about the issue you’re experiencing with the spacing between your Roman shades. We understand how disappointing this must be, especially after having such a great experience with your first set. As you mentioned, changes were made to the specifications of our Roman Shades due to updated child safety regulations, which can affect the appearance and spacing of multiple shades installed side by side. We apologize for any frustration or disappointment this has caused. We see that a member of our Customer Service team has been in contact with you, and we’re hopeful we can help turn this experience around and work toward a great outcome. Thank you again for giving us the opportunity to assist!

  Robert, US, US · Verified Buyer · July 5, 2026

• Company review

  We think that the new push button modified blinds that replaced the old string blinds sucks. It is what it is. We fear the recoil mechanism in the new push button blinds will fail soon and that folks will be forced to ordering the battery pored units. The push button will eventually be discontinued. The last string blinds we ordered were excellent and now with the push button unit we ordered recently there is a gap between the last blind and three bottom of the blind causing a light gap when we close it. We are very disappointed our recent order however the size and color was correct.

  Response from Blindster

  Hi Danny, we sincerely apologize that your recent blinds did not meet your expectations. We understand your concerns regarding the updated lift system and the difference from the previous corded blinds you’ve ordered. Corded blinds were eliminated industry-wide a little over two years ago due to safety regulations, which required manufacturers to move to safer operating systems. We see that a member of our Customer Service team has already reached out to you and is working with you to gather more information and provide further assistance regarding the light gap you’re experiencing. Thank you for giving us the opportunity to review your concerns and help find the best possible solution.

  Danny · Verified Buyer · July 3, 2026

• Company review

  The product was made and shipped as promised. What wasn't indicated in the ordering information was that room darkening bands would be visible inside the room. I was very disappointed that "white" is what's showing outside.

  Response from Blindster

  Hi Sarah, thank you for your feedback. We’re sorry for any confusion regarding the appearance of your zebra shades. These shades are designed so that the fabric is the same color on both sides, which means the exterior will match the interior color as well. If there’s anything we can assist you with or any questions we can help answer, please don’t hesitate to let us know—we’re happy to help.

  Sarah · Verified Buyer · June 29, 2026

• Company review

  Slow delivery. Blinds look nice installed.

  Response from Blindster

  Hi Jeff, thank you for taking the time to leave a review. We're glad to hear you're happy with how your blinds look once installed. We appreciate your feedback regarding the delivery experience, as it helps us continue to improve. Thank you for choosing Blindster, and we hope you enjoy your new window treatments!

  Jeff · Verified Buyer · June 28, 2026

• Product review

  2 Inch Deluxe Wood Blinds

  2” wood blinds

  The blinds and good quality but I furnished the exact window widths and the blinds were made to narrow. I bent the tabs out on both sides and there is still play from side to side.

  Value of Product

  3 out of 5

  Quality of Product

  4 out of 5

  Ease of Installation

  4 out of 5

  Response from Blindster

  Craig, thank you for taking the time to share your review. We’re glad you’re pleased with the quality of your blinds, and we’re sorry to hear about the sizing concerns you experienced. For reference, our 2 Inch Deluxe Wood Blinds include an inside mount width deduction of approximately ¾" on the headrail and ½" on the blind width, with a standard +/- 1/8" manufacturing variance. We understand how important proper fit is and appreciate you letting us know. A member of our customer service team will be reaching out to you shortly to review your order and help resolve this for you.

  Craig, Vernal, US · June 23, 2026

• Company review

  Blinds arrived on time and well packaged. Had to use non-standard harwdware to install but not a big deal. However - cordless function is terrible. Blind will not retract more thatn 1/3 of the way so that access to single hung windows is a struggle... Good customer service and feee replacement blinds received/installed. Initial performance better if blinds are set full open and you s-l-o-w-l-y and carefully lift to raise, else same struggle. Cheapie Wal-mart blinds perform better on this function thought they break down after a few years and don’t allow cut to length needed.

  Response from Blindster

  Hi Mitch, we’re sorry to hear about the issue you experienced with the cordless function and appreciate you taking the time to share your feedback. That’s certainly not the experience we want for our customers. We see that our customer service team is currently reviewing this matter and will be reaching out to you shortly with a resolution.

  Mitch · Verified Buyer · June 22, 2026

• Product review

  Faux Wood Plantation Shutters

  Packaging issues

  The project was wrapped well, but there were some issues I noticed. First, it looked like dropped on the floor prior to packing. There were some black stains. Most of those could be wiped off. A few remained. Also, there were some small scratches on blades. Second, it was wrapped well but one corner with edge was protruded through the plastic bubble wrap and damaged. Those were minor damages, but we didn’t feel good. We have ordered many shutters. It was 12th one. It didn’t happen in 11 previous orders.

  Value of Product

  4 out of 5

  Quality of Product

  5 out of 5

  Ease of Installation

  4 out of 5

  Response from Blindster

  Hi Eiichi, we’re sorry to hear about the issues you noticed with your recent order, particularly since this is your 12th purchase with us and your previous experiences have been positive. We understand how disappointing this must have been. We appreciate you bringing these details to our attention, and a member of our customer service team will be reaching out to you in a separate email to look into this further.

  Eiichi, San Jose, US · June 22, 2026

• Company review

  Blindster performed well. What I do not like is how the blinds connect to the top brackets. It is difficult to snap them in palce. Other than that, no complaint.

  Response from Blindster

  Hi Thomas, thank you for your feedback. We're glad to hear overall you had a good experience, though we're sorry to hear the brackets were difficult to snap into place. If you ever need help with installation tips or a walkthrough for the brackets, our team is happy to assist.

  Thomas · Verified Buyer · June 20, 2026

• Company review

  Customer service is great! The blinds work well and do exactly what I wanted by limiting the about of afternoon sun. But if you buy blinds with the chains and the plastic tensioner, I found it to be crappy. They are a cheap plastic and do not work as they are supposed to. Supposedly you push a button to release tension and the chain, doesn't work! I had to fish in a hole in the back with a pick and hold it while my wife pulled and moved the chain. Once up they seem to work ok but there has to be something better than that plastic device. Pleased with the blinds but not the plastic tensioner device.

  Response from Blindster

  Hi James, thank you for sharing your feedback with us. We’re glad to hear the shades are working well and helping with the afternoon sun. We’re sorry to hear about the issue you experienced with the tension device. We do see that our customer service team was able to get a replacement sent out to you. If you need any further assistance, we’re always here to help.

  James · Verified Buyer · June 20, 2026

• Company review

  Love all my blinds except for the blackout blinds. They do no fold back up when raising them. The fold over and under but not up. They do block the light very well, just very difficult yo use. Have to fight with them to get them up. I would not recommend these. Also my windows are very high so I can't reach the top down on these top down bottom up blinds. Really need some kind of pole with a loop in them so short people can reach them. Tried to buy this but you wouldn't sell it to me. This is my second house buying your blinds

  Response from Blindster

  Thank you for your continued support, Brenda, and for choosing Blindster again for your second home. We're sorry to hear you're having trouble with your blackout shades and understand how frustrating that must be. Although we do carry an extension rod, it is not compatible with the top down bottom up shades you purchased. Our customer service team will be reaching out to you directly to help troubleshoot the operation of your shades and work with you toward a resolution. We appreciate the opportunity to make this right.

  Brenda · Verified Buyer · June 15, 2026

• Company review

  Blinds and dry goog quality. However, it took too long to get them. Website doesn't give you a clear idea of how long it would take.

  Response from Blindster

  Thank you for taking the time to leave a review, Andy. We're pleased to hear that you found the blinds to be of good quality. We apologize if the production and delivery timeline was not as clear as expected. Each product page displays an estimated ship date, which indicates when the order is expected to leave our production facility, and this information is also shown while items are in the cart. After shipment, delivery generally takes about 5–7 business days. We appreciate your comments and will continue looking for ways to make this information even more visible and helpful for our customers.

  Andy · Verified Buyer · June 12, 2026