Customer Reviews for Blindster

What Our Customers Say

374 reviews with 2 stars · Clear filters

• Product review

  2 Inch Deluxe Cordless Faux Wood Blinds

  Wood Blinds...

  Cut perfectly...I have cancer & am going thru major treatment so we put them up on Sunday...I ordered 3 Antique White...one white...they said Antique White bit do not match...disappointed our bathroom bedroom hallway small kitchen windows were all perfect...my husband even notices the difference...I was going to message you sooner but have felt so lousy just had a six hour cancer treatment today... Again fit perfectly...but they are not Antique White... Thank you for your asking me today to respond... Linda & Paul Siebels

  Value of Product

  5 out of 5

  Quality of Product

  5 out of 5

  Ease of Installation

  5 out of 5

  Response from Blindster

  Hi Linda & Paul, we're sorry to hear about the color mismatch and what you’re going through right now. A member of our customer service team has reached out by email to help resolve your issue.

  Paul, Omaha, US · December 3, 2025

• Product review

  Super Value Cordless Bamboo Woven Wood Shades

  They look nice but they don’t do anything as far as blocking light or providing privacy.

  The quality is pretty nice other than these value blinds do nothing except look nice. They provide no privacy or blocking of light that comes the light he window.

  Value of Product

  2 out of 5

  Quality of Product

  4 out of 5

  Ease of Installation

  3 out of 5

  Response from Blindster

  Hi Joseph, thank you for your feedback. We’re glad you like the look and quality of the shades, and we understand they don’t provide full privacy or block all light due to the construction of the bamboo material. We’ll be reaching out separately with some solutions that might work better for your needs.

  Joseph, Silver Spring, US · December 1, 2025

• Product review

  Deluxe Light Filtering Zebra Dual Shades

  Problem with one of the shades.

  We ordered 2 sets of shades. The first one went up and worked flawlessly. The second one fell apart when we were installing it resulting in the shade itself ripping. We managed to put it back together but the roller is obviously shorter than it should be so it doesn't engage on both ands and if bumped or operated it will fall out again. Waiting to hear whether it will be replaced for us.

  Value of Product

  4 out of 5

  Quality of Product

  3 out of 5

  Ease of Installation

  4 out of 5

  Response from Blindster

  Hi Brian, thank you for taking the time to share your experience. We’re so sorry to hear that one of your shades arrived damaged and caused trouble during installation. Our records show that customer service has processed a replacement for the damaged shade, and we see that it's been delivered. If you have any issues at all with the new one or need help with installation, please contact us and we’ll be happy to assist.

  Brian, Dallas, US · November 7, 2025

• Company review

  Motorized blinds do not sit well when closed. Bought motorized blinds for two rooms. One set opens and closes and fits like a glove. The second, not so much. I called the company and after 20 minutes of trying to find my order, they told me to take a video and email it to them. I did take the video and I did email it. No response. I'm buying more blinds for other rooms but will most likely try another company. The ones that fit are beautiful.

  Barry · Verified Buyer · November 7, 2025

• Company review

  Shades arrived in a timely manner and were well packaged. Missing were instructions, double sticky tape, alcholol wipes as described on the website. Shades were difficult to install onto the head rails. One shade's headrail fit the window, but the pull down shade part was larger than the head rail. Worked with Blindster to rectify the issues but was unable to install. Requested a refund of the purchase price and was email instructions with disposition of shades. Complied and a refund was issued. The 2 star rating is because the "simple" installation was not simple, nor did it work even after chatting with a representative on the phone with additional instructions.

  Response from Blindster

  Judith, thank you for sharing your experience. We’re very sorry to hear that the installation wasn’t as simple or successful as it should have been, and that items were missing from your package. That’s not the experience we aim to provide. We’re glad we were able to issue a refund in line with our policies, and we truly appreciate your patience throughout the process. We hope we’ll have the opportunity to earn your business back in the future.

  Judith · Verified Buyer · November 6, 2025

• Product review

  Deluxe Light Filtering Fabric Roller Shades

  not so great

  wWth an inside mount there is almost a 1" gap between the roller shade and the top of the window. I am hoping I can fine different hardware to fix this problem

  Value of Product

  1 out of 5

  Quality of Product

  2 out of 5

  Ease of Installation

  3 out of 5

  Response from Blindster

  Thank you for your review, Sarah! We're sorry to hear about the gap with your roller shades. If possible, mounting the shades from the side may be a better option. If you need assistance, feel free to reach out!

  Sarah, Oakland, US · October 10, 2025

• Company review

  Hello, I hate to give your blinds a poor rating, however, the "no tool" function, which is why I bought them did not work. The blinds themselves are fairly nice, however, I wanted an easy solution to hang these at my parents new home. I am a fairly "handy" guy so I read the directions completely and also watched the Bindster video and also a couple of You Tube videos to make sure I new how to install. I followed the instructions completely and applied the adhesive brackets...they seemed to be good and I waited for over an hour to actually install the blinds...that part was fairly easy and the blinds initially functioned properly. However, during the night my parents were awoke by huge crashes as one by one the blinds crashed to the floor! I ended up having to use a drill bit to drill two holes in each bracket and I ended up attaching them to the window casing via screws and not the 3M adhesive. They look good installed, but the extra work involved was dissapointing.

  Jeremy · Verified Buyer · October 5, 2025

• Product review

  Deluxe Blackout Fabric Roller Shades

  Mismatched mounting brackets

  The blinds look pretty good. I had two sizes, one wide blind and one shorter. The mounting brackets do not match and put the blinds at different heights (or depths if wall mounted). Silly oversight, but these two blinds are right next to each other, so it doesn't work. Same product, should have the same brackets regardless of blind width.

  Value of Product

  3 out of 5

  Quality of Product

  3 out of 5

  Ease of Installation

  2 out of 5

  Response from Blindster

  Thanks so much for your review, Aaron! We’re happy the shades are looking good in your space. The reason your two shades came with different brackets is that wider shades need heavy-duty brackets to safely support the extra weight. We appreciate you pointing this out and will certainly keep your feedback in mind moving forward.

  Aaron, Troy, US · September 11, 2025

• Product review

  Deluxe Room Darkening Zebra Dual Shades

  Not happy with the functionality

  I've owned zebra style window coverings in the past and they were very easy to close and open. These are constantly binding on the edges, and it is near impossible to open when completely closed all the way down. The material is great but what good is it if I can't open or close it.

  Value of Product

  1 out of 5

  Quality of Product

  3 out of 5

  Ease of Installation

  5 out of 5

  Response from Blindster

  Thank you for your feedback, Danny. We’re so sorry to hear about the trouble you’re having with your zebra shades, and we appreciate you bringing this to our attention. A member of our customer service team has already reached out to you to help resolve the issue.

  Danny, Miami, US · September 2, 2025

• Company review

  Get samples, the blinds I ordered are not the same color as in the photos. There return policy would leave me with little to nothing. Customer service is nice and polite as probably trained to do so.

  Response from Blindster

  Hi Richard, thank you for your feedback. We’re sorry to hear that the color didn’t meet your expectations. We always recommend ordering samples to ensure that you find the perfect match for your space. Your comments about our return policy are noted, and we appreciate your understanding. We're glad to hear that you found our customer service polite, and we’re here to help if you need further assistance.

  Richard · Verified Buyer · August 19, 2025

• Product review

  Deluxe Room Darkening Zebra Dual Shades

  Not impressed

  The directions for installation were horrible. I never saw anything in the description about them being a 2-handed operation. The whole experience was a disappointment.

  Value of Product

  2 out of 5

  Quality of Product

  2 out of 5

  Ease of Installation

  1 out of 5

  Response from Blindster

  Hi Carolyn, thank you for sharing your experience with the Deluxe Room Darkening Zebra Dual Shades. We apologize for any confusion regarding the installation process—your feedback is essential to us. We appreciate your honesty and are here to help if you need any further assistance. We hope to provide you with a much better experience in the future!

  Carolyn, Olathe, US · August 11, 2025

• Product review

  2 1/2 Inch Premium Cordless Faux Wood Blinds

  Your instructions suck!!!!

  Your instructions suck, period, Font too small, plus the order did not make sense. You try and save money by placing 73 designs on one oiece of paper, I am surprised you didnt add what would happen in all 50 states if blinds were left open and you get a sunburn. Stupid instructions. I simply will not buy from you again.

  Value of Product

  3 out of 5

  Quality of Product

  3 out of 5

  Ease of Installation

  1 out of 5

  Response from Blindster

  Hi William, we’re truly sorry to hear about your frustration with the instructions and your overall experience. We understand how important clear, easy-to-follow directions are and regret that we missed the mark. We’ll share your feedback with our team so we can improve, and we hope we have the chance to provide you with a much better experience in the future.

  William, Arlington Heights, US · August 1, 2025