Customer Reviews for Blindster

What Our Customers Say

374 reviews with 2 stars · Clear filters

• Company review

  I am on my FOURTH Try to get my one Roman shade correct.:-( I am still waiting for the fourth one to come in. It’s almost been two months since I first ordered. Needless to say, it is very disappointing.

  Response from Blindster

  Hi Tracie, we're so sorry for the issues you've experienced with your order. We understand your disappointment and are sorry for the repeated issues with receiving the correct product. We reviewed your order and see that your most recent remake was delivered a few days ago. One of our customer service team members will be contacting you separately by email to follow up and confirm that the remake arrived correctly and meets your expectations. We appreciate your patience throughout this process and apologize again for the inconvenience.

  Tracie · Verified Buyer · July 29, 2026

• Product review

  Cordless Blackout Top Down Bottom Up Single Cellular Shades

  The delivery was held up a few weeks. I had left the country and what finally arrived didn’t fit. The person who checked this also checked that measurements provided were correct. They were! When you only allow 10 days for a return and I’m not here, what

  Response from Blindster

  Hi Susan, thank you for placing an order with us and for sharing your experience. We’re sorry to hear that the timing of your delivery and your travel schedule made it difficult to address the fit issue sooner. To help ensure we can assist with any concerns, our policy asks that customers contact us within 10 business days for replacement requests. For any remakes or returns, customers must contact us within 60 days of delivery to report the issue and be eligible to begin the process. A member of our customer service team will be reaching out to you directly to provide additional assistance and discuss the next steps. Thank you for allowing us the opportunity to help.

  Susan, Winchester, US · July 26, 2026

• Product review

  Deluxe Blackout Fabric Roller Shades

  UNFINISHED

  I Can not give a full review. The service order was easy and great. Price was reasonable. Unfortunately they were delivered and before Ai could get them porch pirates took them. I Passed this on through an email did not get response. Maybe I didn't have protection for this but This is my experience with the company so far.

  Value of Product

  2 out of 5

  Quality of Product

  1 out of 5

  Response from Blindster

  Hi Dennis, thank you for sharing your experience. We're very sorry to hear that your package was stolen after delivery. We understand how frustrating that situation must be. We see that our customer service team is currently assisting with remakes for your shades, and we hope that once you receive your replacements, you'll have the opportunity to update your review based on your complete experience. We appreciate your patience and the opportunity to make this right.

  Dennis, Arbutus, US · July 18, 2026

• Company review

  Ugly and cheaply made

  Response from Blindster

  Thank you for your order and for sharing your feedback. We're sorry to hear that the product did not meet your expectations. A member of our customer service team will be reaching out to you shortly to learn more about your concerns and assist you further.

  Zack · Verified Buyer · July 17, 2026

• Company review

  Blind still has not arrived. No status provided by Blindster.

  Response from Blindster

  Hi Mike, thank you for your order and for taking the time to leave your feedback. We’re sorry to hear you had concerns about the delivery status of your blind. After reviewing your order, we do see that it was delivered on June 23. A member of our customer service team will be reaching out to you to further assist. We appreciate the opportunity to look into this for you.

  Mike · Verified Buyer · July 10, 2026

• Company review

  I am not at all impressed with these blinds for the price I paid.

  Response from Blindster

  Hi Jolynne, we're sorry to hear your blinds haven't met your expectations. Our customer service team will be in touch soon to learn more about your experience and work toward a resolution.

  Jolynne · Verified Buyer · July 6, 2026

• Product review

  No Tools Cordless Blackout Single Cellular Shades

  Nice blinds but sticky back mount is questionable

  I ordered 3 blinds with total of 10 no tool sticky back mounts, 2 of them actually adhered and the remaining 8 fell off, pvc trim was cleaned very well with denatured alcohol and dry. So i ended up drilling small holes and secured with screws into the aluminum framing behind the trim(what i didnt want to do). After that they were very secure. Also one noticeable scratch on the face of one blind frame

  Value of Product

  3 out of 5

  Quality of Product

  3 out of 5

  Ease of Installation

  3 out of 5

  Luke, Kernersville, US · July 3, 2026

• Company review

  Little dissapointed on the blinds. Ordering was a little confusing as I thought the "super value" were the lower end blinds. So I ordred the normal "Cordless" thinking they were a better product. The "corderless" version of the blinds have larger brackets and do not open level/even. I wish I would of done more research before ordering, but hopefully this helps someone else.

  Response from Blindster

  Hi Matt, we’re sorry that your blinds did not meet your expectations and that the ordering process was confusing. We apologize for any frustration this caused. A member of our customer service team will be reaching out to you in a separate email shortly to learn more and and assist you further.

  Matt · Verified Buyer · July 1, 2026

• Product review

  Super Value Cordless Blackout Single Cellular Shades

  Directions were no help at all. Apparently for a different model.

  Quality of Product

  3 out of 5

  Ease of Installation

  1 out of 5

  Response from Blindster

  Craig, thank you for taking the time to share your review. We apologize that the directions you received were not accurate and understand how frustrating that can be. The correct installation instructions for the Super Value Cordless Blackout Single Cellular Shades are available as a PDF on our website. We’re always here to help if you need additional support and can be reached at [email protected] or 1-888-256-8672, Monday–Friday, 8am–5pm CST.

  Craig, Canby, US · June 25, 2026

• Product review

  Super Value Cordless Light Filtering Top Down Bottom Up Single Cellular Shades

  Wrong items sent

  I don't yet know how my "Super Value Cordless Light Filtering Top Down Bottom Up Single Cellular Shades" function, because one of the two "No-Tools Installation Systems" that accompanied them was the wrong size, and the other was not built to accommodate the blinds they came with. I spent an hour chatting online with a customer service representative, who made me measure and photograph my windows and tape measure and blinds three times before she would agree that this was the case. Sorry I did not purchase locally.

  Value of Product

  2 out of 5

  Quality of Product

  2 out of 5

  Ease of Installation

  1 out of 5

  Response from Blindster

  Thank you for your feedback, Marcia. We’re sorry for the issues you experienced with your order and the incorrect bracket system you received. We do see that a replacement was sent for the affected shade, and the other shade was manufactured correctly based on the size that was ordered. In cases where a manufacturing issue is reported, we do require clear photos and measurements so we can properly review and resolve the concern. That said, if you determine the shade needs to be remade at a different width, we can absolutely help with that under our Fit or Free Guarantee. We appreciate your understanding and hope we can improve your experience going forward.

  Marcia, Rochester, US · June 9, 2026

• Company review

  Ordered the shades on 5/6 and the expectation given was 5-7 days for delivery (Order #7978756). Recieved the shades on 5/22. Each of the shades was missing a bracket and one of the end pieces had been broken. Emailed on 5/23 noting the issues and then called on 5/27 to reiterate since I hadn't received a response. Today (6/1) I received two different brackets in the mail (neither match the type of bracket needed to hang the shades). Sent another email back to customer service and I'm waiting for a response. The shades themselves seem to be of decent quality. For the price paid however, I'm dissapointed that this project has been delayed for such a long period of time due to errors and lack of attention to detail. I'd be hesitant to recommend Blindster going forward.

  Response from Blindster

  Hi Brian, we’re very sorry for the issues you’ve experienced with your order, including the missing brackets, and the incorrect replacement parts you received. We also apologize for the frustration caused by the lack of timely resolution. This is certainly not the experience we want for our customers. A member of our customer service team will be reaching out to you shortly to review everything and ensure you have everything you need.

  Brian · Verified Buyer · June 1, 2026

• Company review

  I ordered 3 shutters. Two have shutter doors that are made to large to fit inside the z frame. The outter Z frame fits fine inside the window so the measurements are fine. Its been a long time and not feedback from the support case I sent in.

  Response from Blindster

  Hi Glen, we’re very sorry for the delayed response and for the trouble you’re having with your shutters. The panel issue you described is certainly not the experience we want for our customers. A member of our customer service team will be reaching out to you shortly via a separate email to assist further and work toward a solution.

  Glen · Verified Buyer · May 30, 2026