Customer Reviews for Blindster

What Our Customers Say

374 reviews with 2 stars · Clear filters

• Product review

  Deluxe Room Darkening Fabric Roller Shades

  delux fabric roller shades

  Ordering and installation went well. Shade quality is very poor. The fabric edges started fraying immediately. We could have received same quality for a fraction of the price at a big box store.

  Response from Blindster

  I am sorry to see that you were disappointed in your shade. If the fabric edges are fraying it is because either: the roller shade is not level or the fabric is rolling off of the shade at an angle (telescoping on one end) or both. This is an easy fix and I will contact you directly to tell you how to fix it. If this does not work or the fabric is frayed too badly at this point we will remake the shades. Thank you for your patience.

  Ihrn · August 21, 2015

• Product review

  Deluxe Light Filtering Fabric Roller Shades

  Okay

  measured and doubled checked my measurements, but still gaps on the side so you can see outside. It might just be the type of window covering.

  Adessa · August 8, 2015

• Product review

  Deluxe Exterior Outdoor Solar Shades

  Outdoor solar shades

  Disappointed in delivery time. It took over twice as long as stated in order. No communication from the company about the delays. I had to call 4 times to see when they would be shipped. The blind cords have a connecting piece for both ends of the cord and it is a pain to pass thru the wall attachment stop piece. You have to manually put it through each time you raise and lower the blinds. Also if you mount the blinds outside anywhere close to a rough surface and the blind edge touches they will start to fray. Mine did in one day. I am considering returning and getting another brand.

  Response from Blindster

  I'm sorry you were so disappointed. Unfortunately, the factory was running behind during the weeks following the July 4th holiday. I have called and left a voicemail for you to call. The cords should move smoothly through the clutches. The blinds usually fray because they are not raising and lowering straight. This can be caused by the shades not being level or the fabric may not be attached completely straight. This is usually an easy fix to balance the fabric. Thank you for letting us know.

  Camp777 · August 7, 2015

• Product review

  1 Inch Aluminum Blinds

  Very light weight

  Not as good as Bali for same price. Lighter metal and thinner cords.

  Kk5dug · August 5, 2015

• Product review

  2 Inch Deluxe Wood Blinds

  Quite dissatisfied

  Purchased blinds from Home Depot,JC Licht, Menards in the past. Probably would not purchase from Blindster in the future. Blinds seem flimsy and poor quality. Lift cord plugs do not fit flush against bottom rail, so the rail is tilted. Had to remove plugs and notch them so they would be more flush against the rail. Warning labels were poorly attached to bottom rail. Instead of being attached horizontally, they were attached vertically and can be seen. Valance was received with no side returns and even though they were mounted inside the protrude about 1/2". Returns would make a cleaner look. Overall not very satisfied and probably would not purchase again.

  Response from Blindster

  I'm sorry you were dissatisfied with your blinds. The lift cord plugs should definitely be flush against the rail. Thank you for fixing that issue. In addition, the warning labels should be neatly attached to the bottomrail horizontally. We can get your blinds remade so that the labels are not visible. At that time we will also remake your valance so that it has small returns. Inside mount blinds are normally made with a flat valance. The only time returns are needed is when the blind does not fit flush inside the window. All of our blinds have the depth requirement listed in the specification section. If your depth is not deep enough for the blinds you can order returns (smallest available is 3/4" from the face of the valance back). You can determine the size of your returns by subtracting the actual depth of your window opening from the depth required for a flush mount. Then when you place your order you can just put the notes on each line item telling us what size returns you need. I will call you to get the information we need to get your blinds remade. Thank you for your patience.

  Jbees3 · August 4, 2015

• Product review

  Super Value Cordless Blackout Single Cellular Shades

  Okay for now

  I purchased these for my son's room to keep the sunlight from waking him on bright early mornings. The blinds came with all the hardware well packed and easy to follow instructions. But even before I opened the plastic wrapping I could see wrinkles in the fabric at the bottom of the shade. Thinking these could be smoothed out somehow, I installed the shades with a little trouble due to the intricate molding on my window frame. They fit well in the interior part of the window but because they were installed that way, they leave a bit too much light around them. Despite my accurate measurements, I have to stretch these to get them to rest on the bottom sill. The wrinkles have improved somewhat. The fabric is reminiscent of a dryer sheet or swiffer and attracts dust just as well. The blinds do not let light through so they would be better suited for outside installation, or with curtains, to prevent all the light from coming around.

  Glenarmgirl · August 3, 2015

• Product review

  2 Inch Premium Cordless Faux Wood Blinds

  Do your research before buying

  My husband heard the advertisement on the Rush show and we thought we would give it a try. The prices were much better then any store locally, the web site looked great and they sent us free samples of the colors in the mail. What could go wrong?!? We measured the blinds, but did not read the directions completely. They cut off 1/2" for inside mount, my mistake. However the valance did not come the same length and the head rail behind the valance was dark brown and are blinds are a light oak. Several e-mails and a phone call later it was discovered the we do not have a choice with the head rail and it depends on the factory for the actual cuts. Next time we need a blind, we will pay extra to buy it at local store and leave with exactly what we want.

  Response from Blindster

  I'm sorry you were disappointed in the blinds you received. You can get a new blind at the correct size under our Fit or Free Policy. We pay for the blind and you only pay a shipping fee of $15. I will contact you directly to see if you want to take advantage of this offer.

  Teamground2005 · August 1, 2015

• Product review

  2 Inch Super Value Cordless Faux Wood Blinds

  fit or free is a lie

  I ordered 2 blinds for two identical window dimensions. I couldn't find these in a store due to the dimensions. I received 2 blinds of uneven length. I guess that I measured the length wrong and needed another 2 inches on the long one, but didn't understand why they weren't even. I emailed Blindster because of the fit or free and 60 day satisfaction guarantee. According to them the manufacturer was at fault, but they did send me a blind that is equal in length to my other one. Now I have two windows with blinds that don't completely cover the opening. Don't believe the fit or free guarantee. I will have to buy correctly cut blinds from someone else and not a company on the internet.

  Response from Blindster

  I'm sorry that you did not get all the information you need. Per our telephone conversation, we are remaking the blinds at the correct size under our Fit or Free Guarantee. Thank you for your patience.

  Djyevir · July 26, 2015

• Product review

  1 Inch Aluminum Blinds

  Disappointing

  This was my 2nd purchase of this type of blind from Blindster. The first ones were a great value for the money. These, not so much. One came broken, one looks like it won't hold up long and all in all they are more cheaply made. Not buying these again.

  Response from Blindster

  I'm sorry you had a problem with the blinds. I do show that you are working with Linda and that we have already sent you a replacement shade. Thank you for your patience.

  Thebossmare · July 18, 2015

• Product review

  1 Inch Aluminum Blinds

  You Get What You Pay For

  I measured and the headrail was 1/8" too big - so scrap...the others blinds from Blindster I used blinds but they don't lay or turn very well. You have to manually change direction on many of them.

  Response from Blindster

  I'm sorry you are having a problem with your blinds. I see that you are working with Whitney now to resolve these issues. Thank you for your patience.

  Norwallis · July 5, 2015

• Product review

  2 Inch Deluxe Cordless Faux Wood Blinds

  Cheap.

  Product doesn't hang correctly. Sags in middle. Does not close completely. Will not recommend. Guess you get what you pay for.

  Response from Blindster

  I'm sorry that you are having a problem with your blinds. Fauxwood Blinds have advantages: less expensive and moisture will not affect them. However, there also are disadvantages: 80% heavier than wood and must less rigid. So, on wider blinds there can be slight sagging in the center when the blinds are fully raised. However, there is acceptable sagging and unacceptable sagging. Also, they should close completely. I will contact you directly to get details and photos so we can get you a replacement blind.

  Lagunasun04 · June 23, 2015

• Product review

  Deluxe Bamboo Woven Wood Shades

  Bamboo

  I'm a loyal customer. This purchase was very poor quality. I almost returned them

  Response from Blindster

  I'm sorry you had quality issues with your bamboo blinds. I will contact you directly so that we can get these resolved right away. Thank you for your loyalty!

  Samkro · June 13, 2015