Good blackout quality. Not enough tension to lift shade without alot of manipulation.
- Value of Product
- 4 out of 5
- Quality of Product
- 2 out of 5
- Ease of Installation
- 5 out of 5
Anonymous, Yakima, United States ·
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The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
Don’t just take our word for it—see what real customers have to say!
4.73
Based on 42,041 reviews
1,193 reviews with 3 stars · Clear filters
Good blackout quality. Not enough tension to lift shade without alot of manipulation.
Anonymous, Yakima, United States ·
Blind is very hard to open. Don’t expect it to last too long.
Gerald, Tacoma, United States ·
My mistake that I measured wrong so I had to reorder! They advertised not to worry if you measured wrong they will replace! Yeah for $20 shipping on each roller even though they came in one package! They do not roll up and down smoothly! Got the dune color and it looks really nice in our bedroom.
Response from Blindster
Hi Kathryn, thank you for taking the time to share your experience. We're sorry to hear about the measuring mishap but we're happy to hear you were able to utilize our Fit or Free Guarantee. Also, we appreciate your feedback on the roller functionality; a member of our customer service team has reached out to you in a separate email. We're glad to hear that the dune color adds a nice touch to your bedroom. If you need any further assistance, please let us know!
Kathryn, United States ·
I am quite displeased that your website displayed no substantial view of the blind release mechanism, nor did I see any mention or view of the closed height of the blind. As many of your customers are coming from the shorter corded versions that would be useful. Visually they are nowhere near as nice as the blinds they replaced. They block about 2 inches of the window, top or bottom.
Paul, Fortuna, United States ·
I never received 2 of the blinds I ordered.
Alayne, Arkport, United States ·
The blinds are nice but not as nice as blinds I bought from another company. When closed, slats don’t overlap as tightly as my other blinds and more light comes through. One set was made 1/2” too short and I have reached out to CS by phone and email- still waiting for resolution. I am receiving several annoying emails daily with new offers and promotions while waiting for help.
Lisa, North Easton, United States ·
Recieved the shade without enough mounting brackets to install it. Called customer support, they said they would send the parts, been a week now .... no parts. So the installation is delayed a week so far.
Mark, United States ·
My 2nd order with your company it was missing a set of brackets the response and shipping time was not adequate. I still haven't received the.brackets and my blind has not been hung. Slow customer service response as well..
Response from Blindster
Hi Brian, thank you for your feedback. We're truly sorry to hear that you experienced issues with your order, including missing brackets and slow response times. Your concerns about our customer service are important to us, and we are actively working to improve our response and shipping processes. We appreciate your patience, and we're here to assist you further. A Customer Care representative will reach out to you shortly to resolve your missing bracket issue.
Brian, United States ·
Good quality shades. Shade fit perfectly. They were very easy to install. The only issue is that I got the cordless Zebra Dual Shades, which are not so smooth when rolling up and down. They are a little stiffer.
Response from Blindster
Hi there! Thank you for your review. We’re glad to hear that you found the shades to be of good quality and that the installation was easy for you. We understand your concern regarding the cordless feature not being as smooth as expected. A Customer Support Representative will be reaching out to you to address the issue with your shade. Thank you!
Anonymous, United States ·
Went up easy but the rail handle was wrong size...too big and I believe was to get two with TDBU style?! Awaiting solution to problem.
Response from Blindster
Hi there! Thank you for taking the time to share your thoughts. We're glad to hear the shades went up easily, but we’re sorry to learn you received the incorrect handle. We see that a member of our customer service team was able to assist you with getting the correct handles. We appreciate your patience and feedback!
Anonymous, Aliquippa, United States ·
Took a very long time to receive after order with a complete lack of communication.
Marlo, Valparaiso, United States ·
Received the blind last Friday and installed it in Saturday. Worked great and really blocked out the light. The next Saturday morning, was going to raise the blind and the cord broke. No one to answer the phone on Saturday, so I filled out the contact form. No response as of 4:00 Monday. Just got off work, will try and call. A little disappointed that the cord broke within the first week.
Response from Blindster
Hi Joe, thank you for your review. We're glad to hear that the blinds worked well at blocking out light! However, we're truly sorry to learn about the cord breaking so soon after installation, as well as the delay in our customer service response. Your experience is important to us, and we appreciate your patience as we work to address this issue. We do see that we issued you a remake for the broken shade and it arrived on 2/14. If there are any other concerns please contact us and we will address the problem as soon as possible. Thank you for bringing this to our attention!
Joe, United States ·