Customer Reviews for Blindster

What Our Customers Say

374 reviews with 2 stars · Clear filters

• Product review

  Deluxe Room Darkening Fabric Roller Shades

  fabric roller shades

  I love the fabric and color is what I expected. However, I am having problems getting the tension correct so I can easily raise and lower with control. I talked to customer service and asked for a video that shows how the shades should properly operate but they do not have one. My shades are across 3 vertical windows and it is important to set them all to the same position. but it is nearly impossible because when I gently tug and release one of them quickly winds up completely, another one does not move at all requiring multiple tug attempts and the other one exhibits some movement that I would expect. The solution is adjusting tension which we will try again but I am seriously considering a return. Without the tension problems and lack of video documentation I would rate these very differently.

  Response from Blindster

  Hello Diane, I am so sorry that there is an issue with the tension on your Premium Light filtering roller shades. I will contact you directly to discuss the issue with your shades and help get you a remake sent out.

  Diane · October 25, 2017

• Product review

  Deluxe Bamboo Woven Wood Shades

  Below Expectation

  First of all, one of the shades was shipped in the incorrect size. Two weeks after installation, one of the shades is drooping down on one side, and the continuous cord mechanism has come loose on one side of the other shade. Sadly disappointed with our experience.

  Response from Blindster

  Hello Colleen, I am sorry there are issues with your premium bamboo woven wood shades. I will call you to discuss options for your order.

  Colleen · October 18, 2017

• Product review

  2 Inch Deluxe Wood Blinds

  Wrong Order

  They put the pull strings on the wrong side. They ask you what you want. You tell them and they mess up the order and you are not told how to get it corrected. No thanks on their service.

  Response from Blindster

  Hello Dale, I am sorry your 2" premium wood blinds arrived with the wrong controls. We will contact you immediately to resolve this issues.

  Dale · October 10, 2017

• Product review

  2 Inch Premium Cordless Faux Wood Blinds

  NICE LOOKING BUT DAMAGED

  Carton undamaged but blinds housing bent and string broken causing uneven top slat. If undamaged, I would have rated it 5 stars.

  Response from Blindster

  Hello Stephen, I am sorry there was damage to your 2" Premium Faux Wood Blinds. We will contact you directly to get some replacements sent out to you.

  Stephen C · October 8, 2017

• Product review

  Premium Plain Fold Roman Shades

  Not Totally Satisfied

  The drapes didn't hang like I thought they should or even how they are displayed on your site.

  Response from Blindster

  Hello Cynthia, I am sorry to hear that the Premium Roman shades are not to your liking. We will contact you directly to go over options for your order.

  Cynthia · October 8, 2017

• Product review

  Deluxe Room Darkening Fabric Roller Shades

  Room Darkening Shades

  I love the color and the look of these shades but I have two problems and one is really significant - they stink! The odor is overwhelming and I am not sure how to solve the problem. It have kept them lowered most of the time hoping the smell will disparate but so far, iit has not even begun to lessen the problem. I have also burned aroma therapy candles in the room for hours with the door closed hoping they will absorb some of that smell because any smell would be an improvement, but that hasn't worked either. I am afraid to spray with Fabreeze as I fear staining the fabric. I am hoping when the outside temperature cool off I can open the windows and maybe that will help but I have tried that a couple of days already and it had to effect . I would love any suggestions for a solution as I am out of ideas. The second issue is that several weeks after installing I noticed one of the shades is cut unevenly. It only shows when I have the partially lowered. Since I have kept the fully lowered trying to air them out, i didn't notice it right away. It is in a bank of five bay windows, so I hope my husband can switch it with one that is at an angle where it won't be so noticeable. I previously ordered other types of shades and loved them but this odor issue has me really disappointed.

  Response from Blindster

  Hello Penny, I am sorry to hear there is an odor coming off your Deluxe Room Darkening Shades. We will contact you to discus options for your order.

  Penny · October 6, 2017

• Product review

  Deluxe Blackout Fabric Roller Shades

  Ok product but not very good quality

  Pretty flimsy. But the price was ok so not a big deal. You get what you pay for.

  Response from Blindster

  Hello Kevin, I am sorry to hear that you are not happy with the Deluxe Blackout Roller shades. We will call you to discuss your order and go over some options.

  Kevin · October 5, 2017

• Product review

  Deluxe Light Filtering Double Cellular Shades

  Just OK, Nothing Special, Shotty Workmanship, Difficult Intall

  Would not buy again

  Response from Blindster

  Hello Bret, I am sorry you are not happy with your Deluxe Motorized Cellular Shades. We will call you to discuss options for your order and to see how we can assist you.

  Bret · October 4, 2017

• Product review

  Deluxe Blackout Vinyl Roller Shades

  Deluxe Blackout Vinyl Roller Shades

  The measurements were accurate but when the shade came it was a mere fraction long which didn't allow me to mount the shade into the brackets. They say you can return their products if they don't fit but given how long it took to receive the original, I chose to grind the metal rod down myself until I was able to get it into the brackets. This made the installation processes take a couple of hours (the directions weren't very clear either). Also the chain mechanism that raises and lowers the shade doesn't operate very well at all.

  Response from Blindster

  Hello Ronald, We are sorry there was an issue with your Deluxe Blackout Vinyl Roller Shades. We will contact you directly to discuss options for your order.

  Ronald P · September 26, 2017

• Product review

  1 Inch Aluminum Blinds

  mini blinds

  Bought these blinds for my Airstream trailer. I knew they would need some tweaking to hang right, not a problem. Sorry to say the blinds are cheaply made and somewhat unsafe. Not all the machine perforations were filed down and could easily cut your fingers while installing. There is a half in space at the top of the blinds below the header. The spacers were not delivered with the order, had to call, received them a week later. I will make the blinds look fabulous after making cornices to cover the ugly headers.

  Response from Blindster

  Hello Marilyn, I am sorry to hear there was an issue with your Micro Aluminum blinds.. We will contact you immediately to help resolve these issues.

  Marilyn · September 19, 2017

• Product review

  Deluxe Light Filtering Fabric Roller Shades

  Cheap Quality, high price

  For the price, I expected much more. I could have got them locally for less & quicker.

  Response from Blindster

  Hello Jeffrey, I am sorry that the Deluxe Light filtering Roller Shades were not to your liking. We will contact you immediately to go over some options for your order.

  Jeffrey J · September 19, 2017

• Product review

  1 Inch Cordless Aluminum Blinds

  Just O.K.

  One of two blinds failed. Cord snapped and took ten days for a replacement. I like the blinds very much but because of this problem I have to give a poor review.

  Response from Blindster

  Hello Stephen, I am sorry there is an issue with your cordless Aluminum blinds. We will contact you directly to help resolve the issues on your order.

  Stephen · September 14, 2017