Instructions are printed too small. Needed magnifying glass. Bought two blinds each came with three mounting brackets, two of the six brackets are defective.
Sandra · Verified Buyer ·
Customer Reviews for Blindster
At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.
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We want customers for life”
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In Their Own Words
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The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Why Customers Trust Blindster
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
- Affordable custom blinds without compromising quality
- Easy-to-follow measuring and installation guides
- Fast, reliable shipping and responsive support
- Free samples to help you choose the right style and color
- 100% Satisfaction Guarantee and Fit-or-Free policy
Don’t just take our word for it—see what real customers have to say!
4.73
Based on 42,041 reviews
What Our Customers Say
6,320 reviews with 4 stars · Clear filters
- Company review
- Deluxe Light Filtering Double Cellular ShadesProduct review
Not ideal but solved our problem and the blind itself looks great
We had some motorized honeycomb blinds that were purchased from Blindster 6 years ago. One of them stopped going up and down and we determined that the motor was out. They don’t sell replacement motors and I was unable to find one on the secondary market. That model and color had been discontinued so Blindster sent me samples to help me find the closest match and that was great. The blind is not exact but it’s hard to tell. The issue we have now is that I have 11 other blinds that are all set to the same remote to have them go up and down together. They are on an. Entire wall of windows in an A Frame house. The new blind will not work with the old remote and therefore I have two remotes now. Not ideal but not a deal breaker either. The new blind is also much quieter which is nice. I wish I could afford to replace them all now but that’s both wasteful and expensive! I have included a photo. The new blind is on the bottom right.
- Value of Product
- 4 out of 5
- Quality of Product
- 4 out of 5
- Ease of Installation
- 5 out of 5
Response from Blindster
Hi Eilliane, thank you for sharing your experience. It’s great to hear the new shade is quieter and that the color match was close. We're here to assist you whenever you're ready to upgrade the rest!
Eilliane, Nashville, US ·
- 2 1/2 Inch Deluxe Cordless Faux Wood BlindsProduct review
Okay, with room for improvements.
These blinds were not as easy to install as the vertical blinds I purchased previously for windows and a door. The valance installation instructions were not as clear as they could have been, and the wand attachment is hard to know when it is fully seated. Once on I found that the mechanism on one of the windows is very stiff, almost like it is binding somewhere. The other window seems to open and close just fine. Overall, nice blinds, and we are happy with appearance.
- Value of Product
- 4 out of 5
- Quality of Product
- 4 out of 5
- Ease of Installation
- 3 out of 5
Response from Blindster
Hi Richard, thank you for your review and helpful feedback. We’re glad to hear you’re pleased with how the blinds look, and we appreciate you noting the areas where installation and instructions could be improved. If the wand on one of the windows is still difficult to use or feels like it’s binding, please feel free to contact us whenever it’s convenient for you. We’ll be happy to assist further.
Richard ·
- Deluxe Exterior Outdoor Solar ShadesProduct review
Nice roller shade.
This blind was good for the sale price of 40% off. I would have been disappointed paying full price. The nylon (plastic chain) to raise and lower the blind is quite fragile. We replaced with with a metal one at $35 from Amazon. We did need to modify our stucco wall to get the hardware to fit propery.
- Value of Product
- 3 out of 5
- Quality of Product
- 3 out of 5
- Ease of Installation
- 3 out of 5
Michelle, Wildwood, US ·
- Deluxe Blackout Vinyl Roller ShadesProduct review
- Value of Product
- 4 out of 5
- Quality of Product
- 4 out of 5
- Ease of Installation
- 4 out of 5
Stephanie, Los Angeles, US ·
- Company review
Good service but still waiting for the followup email telling us when to expect the part that was missing in our order. Please advise when we can expect it.
Response from Blindster
Hi Gayle, we appreciate you taking the time to share your review, and we’re happy to hear you were pleased with our service. We took a look at your order and can confirm that the missing part shows as delivered. If you have any questions or need any further assistance, please don’t hesitate to reach out. In the future, we’re always here to help if anything comes up.
Gayle · Verified Buyer ·
- Super Value Cordless Blackout Single Cellular ShadesProduct review
Easy to install! Looks good too.
Nice shade, easy to install.
- Value of Product
- 5 out of 5
- Quality of Product
- 5 out of 5
- Ease of Installation
- 5 out of 5
Response from Blindster
Hi Lori, glad to hear you’re enjoying the shade and that the installation was easy. If you ever need anything else, we’re here to help.
Lori, Wichita, US ·
- Cordless Blackout Single Cellular ShadesProduct review
Love the Blackout Blinds!
These blinds are definately great at blocking light. Exactly what we needed!
- Value of Product
- 5 out of 5
- Quality of Product
- 5 out of 5
- Ease of Installation
- 5 out of 5
Response from Blindster
Hi Lori, thanks for sharing your feedback. We’re glad to hear the Cordless Blackout Single Cellular Shades are doing exactly what you needed and that they’re great at blocking light. If there’s anything else you’d like to share or if you need further assistance, we’re here to help.
Lori, Wichita, US ·
- Company review
Need better instructions on how to install the blinds with the order. Had to call customer service to figure out how to install them. Also the screws are very bad quality. I use my store bought screws instead of yours.
Response from Blindster
Hi Rhonda, thank you for taking the time to share your feedback. We're sorry to hear that the installation instructions were not as clear as they should have been and that you experienced issues with the included screws. We appreciate you reaching out to our customer service team for assistance, and we're glad they were able to help get your blinds installed. Your comments regarding both the instructions and hardware will be shared with our team as we continue working to improve the customer experience. Thank you for your honest feedback and for choosing Blindster.
Rhonda · Verified Buyer ·
- Super Value Cordless Light Filtering Top Down Bottom Up Single Cellular ShadesProduct review
I enjoyed working with Blindster on my first order with them. The website was easy to navigate, but I did not see many choices in the color tone I was looking for. I also ordered and received two sample swatches after I ordered the first blind, but I did not see those colors as available when ordering my cordless, top down bottom up shade. The price is excellent and if I could make just one suggestion it would be to allow a substitute for the clear "tabs" (attached by customer) with which the blind is adjusted. They look and feel thin and are not very ergonomic. Thank you!
- Value of Product
- 5 out of 5
- Quality of Product
- 4 out of 5
- Ease of Installation
- 4 out of 5
Response from Blindster
Hi Susanne, we really appreciate you taking the time to share such detailed feedback. It’s great to hear your first experience with us was a positive one overall, especially regarding the ease of the website and value. Your suggestions are very helpful, and we’ll be passing them along to our team for consideration as we continue improving our products and selection.
Susanne, Canby, US ·
- Company review
About 15 minutes to install not bad. Little spendy and my bottom rail was damaged on one side on delivery. Overall not bad. Would I buy again maybe but hopefully no damage product.
Response from Blindster
Hi James, thank you for your feedback and for sharing your experience. We’re glad to hear the installation went smoothly, though we’re sorry about the damage to your bottom rail upon delivery. That’s certainly not what we want for our customers. A member of our customer service team will be reaching out to you shortly to assist and help make this right.
James · Verified Buyer ·
- Deluxe Exterior Outdoor Solar ShadesProduct review
We ordered 5 sets of blinds. One was apparently over a length limit resulting in a larger tube for one of them. Looks a little odd when they are all lined up with one sticking out more than the others. Installation was easy. Did not like that the draw pulls are plastic. Hoping they hold up. The screens do their job but they are tighter in the middle making them show a V shape when down. Good for the price.
Response from Blindster
Hi Lorrie, thank you for taking the time to share your feedback. We're glad to hear that the installation process was easy and that the shades are performing well for your needs. We understand your concerns regarding the larger tube on one shade and how it affects the overall appearance when the shades are installed side by side. Larger shades require a larger roller tube to properly support the weight and operation of the material, but we certainly understand wanting a consistent look across all of your windows. Feedback like yours helps us continue to improve our products and better communicate design features to future customers. Thank you again for your business and for choosing Blindster.
Lorrie ·