Customer Reviews for Blindster

What Our Customers Say

326 reviews with 1 stars · Clear filters

• Product review

  PVC Vertical Blinds

  Shane Dougal

  We were excited to get these, they look good and went up quick. We have only had them about 6 months and most of the blinds are now broken off. The amount of plastic that makes the hole that connects the blinds to the track is very small. The walmart ones that we had lasted 10 years and were much cheaper. This is a shame because we redid every window etc in the house and the window blinds are great. But these vertical were garbage.

  Response from Blindster

  Hello Shane, I am sorry to hear that you are having a problem with the smooth PVC Verticals on your order. We will contact you to get these issues resolved.

  Just G · September 30, 2017

• Product review

  Deluxe Blackout Fabric Roller Shades

  still haven't received them. ordered a month ago

  buy these if you love waiting for weeks on end after numerous backorders. I've purchased their products before and honestly they are great, but right now I'm still waiting after a couple different emails letting me know that the item is still backordered.

  Response from Blindster

  Hello Asher, I am sorry there was a delay getting your Deluxe Blackout Roller Shades. We will look into your order and email you the status as soon as possible.

  Asher · September 30, 2017

• Product review

  2 Inch Deluxe Wood Blinds

  Have not received

  I am being asked to review something I have not received after ordering a month ago. It is very difficult to install something you don't have yet. The price is good perhaps if I had it in my possession. The quality is poor because I don't have it. I would be happy to revise when I receive.

  Response from Blindster

  Hello Teresa, We are sorry for the delay on your order and will look into why your order has not been shipped to you. We will contact you directly with an update.

  Teresa · September 25, 2017

• Product review

  Deluxe Light Filtering Fabric Roller Shades

  Ordering, installation and customer service

  Ordering, installation and customer service was good. Product was very poor quality.

  Response from Blindster

  Hello Bobby, I am sorry there is an issue with your Deluxe Fabric roller shades. We Will contact you immediately to go over some options for your order.

  Bobby V · September 19, 2017

• Product review

  Deluxe Light Filtering Double Cellular Shades

  Poor service

  If you are not in a hurry for blinds you'll be happy. The product is good, the service is not. Plan on over a month plus, for everything to be as hoped.

  Response from Blindster

  Hello Pamela, I am sorry there was an issue on your order . We will contact you directly to resolve any issues on your order

  Pamela C · September 18, 2017

• Product review

  1 Inch Aluminum Blinds

  One inch blinds

  The quality of the blinds is poor. The metal is so thin it's almost impossible to hang them without bending them. We bought two and only one would open and close correctly. Some of he parts were too long. We had to cut them. I will never recommend this company to anyone.

  Response from Blindster

  Hello Charles, I am sorry there is an issue with your 1" Aluminum blinds. I will contact you directly to resolve get this resolved.

  Susan S · September 13, 2017

• Product review

  No Tools Cordless Top Down Bottom Up Single Cellular Shades

  Price

  The blinds are great but soon after I ordered my blinds they had a sale that would have saved me $$$

  Response from Blindster

  Hello Elona, I am sorry for the confusion I went to look at your order to give you an additional discount. I did see that you had a 45% off your order already. The 45% off promotion is the largest discount we offer on our site at this time.

  Issak K · September 11, 2017

• Product review

  Cordless Light Filtering Top Down Bottom Up Single Cellular Shades

  Price

  The blinds are great but soon after I ordered my blinds they had a sale that would have saved me $$$

  Response from Blindster

  Hello Elona, I am sorry for the confusion I went to look at your order to give you an additional discount. I did see that you had a 45% off your order already. The 45% off promotion is the largest discount we offer on our site at this time.

  Issak K · September 11, 2017

• Product review

  Deluxe Blackout Single Cellular Shades

  Junk

  Multiple crushed cells in my blinds, 5 of the top down stopping mechanism does not work. They cut them at least an eighth of an inch too small from the measurement you gave them

  Response from Blindster

  Hello Joe, I am sorry there is an issue with your Cellular shades. I do see that you are in contact with Whitney and she is assisting you and trying to get this resolved. I will touch base with her to get this resolved for you.

  Joe · September 11, 2017

• Product review

  2 Inch Deluxe Cordless Faux Wood Blinds

  Garbage

  Super unhappy with the purchace

  Response from Blindster

  I'm very sorry that you' re unhappy with your order most recent. If you can please send pictures to [email protected] we will gladly remake the blinds at no charge. Customer satisfaction is very important to us and I hope you' ll give us a chance to make things right.

  Gregory · September 8, 2017

• Product review

  Premium Plain Fold Roman Shades

  roman shade

  my first shade had holes in it; didn't anyone check before the shade was packaged? the second shade has holes in it, this time someone saw them and instead of putting a new backing they glued it. Did you really think I wouldn't check?

  Response from Blindster

  I'm so sorry you had these problems. I will call you to get this resolved.

  Kathy · August 30, 2017

• Product review

  Deluxe Bamboo Woven Wood Shades

  Missing

  Ordered the product and paid but no product.

  Response from Blindster

  I'm sorry that you didn't get your shades. The closeout shades are only available as long as the factory still has the fabric. I'm sorry that the fabric was no longer available. I do show we have cancelled your order and refunded your payment. We would be happy to send you new samples.

  John · August 29, 2017