I’m a past customer, many times over. I returned to Blindster because of being consistently satisfied with your products.
I received my latest blind in a well packed box. Upon opening the box I noticed it was missing an end cap. I called your customer service that day & he was helpful in getting me my missing end cap 7 days later.
I’m satisfied with my purchase of a newly designed Blindster window cover.
I’m wondering if a longer tilt rod (like the one in the photo above / it looks to me like 36 inches long) is available for purchase? Please let me know if this is possible. The one I received is only 15 inches long, which is difficult for young children to reach. Thank you, again.
Best regards,
S.G.
- Value of Product
- 5 out of 5
- Quality of Product
- 5 out of 5
- Ease of Installation
- 5 out of 5
Response from Blindster
We truly appreciate your continued support, Steve! It's wonderful to hear that you've consistently enjoyed our products and that you're pleased with your newest window covering. We're sorry for the inconvenience of the missing end cap, but we're happy we could get that resolved for you. Regarding your question about purchasing a longer tilt wand, a member of our customer service team will be contacting you separately to provide further assistance and explore what options may be available. Thank you for choosing Blindster time and time again. Customers like you are the best part of what we do!