Very disappointed in the blinds we ordered. Ordered top down bottom up and received only bottom up. When I called, I was told top down bottom up does not come in that size. If we had been told up front, we would not have ordered these blinds. Also, I believed these blinds would be fabric -not vinyl lined fabric. They cheapen the look of my newly remodeled kitchen.
Response from Blindster
Hi Vernon, we're sorry for the confusion and disappointment with your order. We understand how frustrating it must be to receive shades that don't have the lift style you expected, especially after completing a kitchen remodel. The Roman shades you ordered can only be made with the top-down/bottom-up option when the width is greater than 28 1/8 inches. We're sorry if this limitation was overlooked or wasn't clear while you were placing your order. We also regret that the fabric didn't meet your expectations.
If you'd like to explore what options may be available, please reach out to us at [email protected] or 1-888-256-8672, Monday through Friday, 8 a.m. to 5 p.m. CST. We're happy to help!