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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

4.73

Based on 42,041 reviews

What Our Customers Say

374 reviews with 2 stars · Clear filters

  • Product review
    Fabric Vertical Blinds

    Not enough parts

    When we received our blinds we were missing 8 valance clips, 8 wall brackets and not enough Philip 2inch paired screws need 8, they gave us 3, also the blinds we ask for 80 inches long they were 77and 1/2. We had lower the brackets we had from old blinds 2inches lower. It would have been easy 2 install if we had not the problem of lowering the old brackets.

    Response from Blindster

    Hello Mary, I am going to send you a separate email so that we can look into getting those missing pieces sent out for you and look into the height issue you mentioned. The height should have been 80" from the top of the headrail to the bottom of the vanes. We will dig in and get you taken care of, I apologize for the inconvenience.

    Mary S ·

  • Product review
    Cordless Light Filtering Single Cellular Shades

    I have asked for replacement

    I have asked for replacement exterior mount brackets from 5 different people, they all said they would take care of it, yet nothing has arrived for over 6 weeks now. I have no idea why this is so difficult.

    Kevin ·

  • Product review
    No Tools Cordless Light Filtering Single Cellular Shades

    I have asked for replacement

    I have asked for replacement exterior mount brackets from 5 different people, they all said they would take care of it, yet nothing has arrived for over 6 weeks now. I have no idea why this is so difficult.

    Kevin ·

  • Product review
    No Tools Cordless Light Filtering Single Cellular Shades

    Wrong shades

    Tough I ordered top down - bottom up, but did not receive the correct ones. Found the website a bit confusing! Had to return them and pay the installer who had showed up from Marin County. Have been a bit 'gun shy' reordering.

    Response from Blindster

    Hello Liv, I am so sorry about the confusion. We definitely want this to be an easy process for our customers. Please feel free to give us a call at 888-256-8672, option 1 for sales. We place orders for customers all the time over the phone to help ensure they get just what they are looking for!

    Liv P ·

  • Product review
    Cordless Light Filtering Single Cellular Shades

    Wrong shades

    Tough I ordered top down - bottom up, but did not receive the correct ones. Found the website a bit confusing! Had to return them and pay the installer who had showed up from Marin County. Have been a bit 'gun shy' reordering.

    Response from Blindster

    Hello Liv, I am so sorry about the confusion. We definitely want this to be an easy process for our customers. Please feel free to give us a call at 888-256-8672, option 1 for sales. We place orders for customers all the time over the phone to help ensure they get just what they are looking for!

    Liv P ·

  • Product review
    Cordless Light Filtering Single Cellular Shades

    Wrong shades

    Tough I ordered top down - bottom up, but did not receive the correct ones. Found the website a bit confusing! Had to return them and pay the installer who had showed up from Marin County. Have been a bit 'gun shy' reordering.

    Response from Blindster

    Hello Liv, I am so sorry about the confusion. We definitely want this to be an easy process for our customers. Please feel free to give us a call at 888-256-8672, option 1 for sales. We place orders for customers all the time over the phone to help ensure they get just what they are looking for!

    Liv P ·

  • Product review
    No Tools Cordless Light Filtering Single Cellular Shades

    Wrong shades

    Tough I ordered top down - bottom up, but did not receive the correct ones. Found the website a bit confusing! Had to return them and pay the installer who had showed up from Marin County. Have been a bit 'gun shy' reordering.

    Response from Blindster

    Hello Liv, I am so sorry about the confusion. We definitely want this to be an easy process for our customers. Please feel free to give us a call at 888-256-8672, option 1 for sales. We place orders for customers all the time over the phone to help ensure they get just what they are looking for!

    Liv P ·

  • Product review
    2 Inch Deluxe Wood Blinds

    pin hole in the blind

    my wife and I realy like the blind, but when we installed it we noticed a pinhole in the blind. I called customer care and they advised me to take a picture of the defect and reply to an email they would send. I have yet to receive an email from Blindster. I do have two other windows that we need blinds for but am reluctant to order through Blindster, I would just rather purchase elsewhere if I'm having to follow up with your customer care department.

    Response from Blindster

    Hi Greg, I saw on your order that there is a new blind on its way to you. Please let us know if you continue to have any issues and I'm very sorry for the inconvenience.

    Greg ·

  • Product review
    1 Inch Aluminum Blinds

    I guess I was expecting

    I guess I was expecting something. They are, however, adequate.

    Response from Blindster

    Hi Robert, Madi emailed you in regards to this product to see if you would like to exercise our Satisfaction Guarantee in order to get a product you would like better. I'm sorry these blinds were not up to your standards.

    Robert ·

  • Product review
    Deluxe Light Filtering Solar Shades

    Have used your company twice

    Have used your company twice now and very happy with everything!

    Response from Blindster

    We are very happy to hear this, Jo! Thanks for shopping with Blindster!

    Jo A ·

  • Product review
    No Tools Cordless Light Filtering Single Cellular Shades

    "No Tools" order omitted the "No Tools" hardware

    My "No Tools" order omitted the "No Tools" hardware but included a box of screws. The shipping carton and the inner product wrap both carried red "No Tools" stickers but the adhesive mounts were missing. I knew what to expect because I previously bought No Tool shade. Presumably, customer service will send what I need to do the install but for now there is no window shade.

    Response from Blindster

    Hi Craig, I am so very sorry about the issues with the brackets. I have sent you an email regarding this issue so that we can get you taken care of. We want to ensure you have the correct hardware to mount your shade. I sincerely apologize for the inconvenience.

    Craig ·

  • Product review
    Cordless Light Filtering Single Cellular Shades

    "No Tools" order omitted the "No Tools" hardware

    My "No Tools" order omitted the "No Tools" hardware but included a box of screws. The shipping carton and the inner product wrap both carried red "No Tools" stickers but the adhesive mounts were missing. I knew what to expect because I previously bought No Tool shade. Presumably, customer service will send what I need to do the install but for now there is no window shade.

    Response from Blindster

    Hi Craig, I am so very sorry about the issues with the brackets. I have sent you an email regarding this issue so that we can get you taken care of. We want to ensure you have the correct hardware to mount your shade. I sincerely apologize for the inconvenience.

    Craig ·

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