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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

6,320 reviews with 4 stars · Clear filters

  • Product review
    Deluxe Bamboo Woven Wood Shades

    Bamboo Blinds

    Blinds looked as advertised. Easy to install. After hanging, however, one side was shorther than the other. Customer service sent instructions on how to correct and offered to replace if that didn't work. We were able to adjust it. Would have liked an extra 1/2 inch to an inch on the length. Instructions are to give exact inside measrement and that is exactly the size of the finished blind. Blind skims window sill but a bit of extra length would allow to rest on window sill and keep out light. Price competitive.

    Value of Product
    4 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Hi Holly, thank you for your order and for sharing your experience! We’re happy to hear that you found the shade easy to install and that you were able to correct the issue with the instructions provided by our customer service team. We understand your concern about wanting a little extra length to allow the shade to rest on the sill and help keep out more light. If you’re still within the 60-day window, we’d be glad to assist with a remake under our Fit or Free Guarantee and make the shade at a longer height. Please reach out to us, and we’ll be happy to go over the options with you!

    Holly, Chicago, US ·

  • Product review
    Super Value Cordless Blackout Top Down Bottom Up Single Cellular Shades

    I purchased 1 "Top/Down Bottom/Up Blackout shade for our kitchen. The order process was pretty straight forward, the delivery was quicker than expected. But most of all, the price was right. We priced through a local blinds dealer, and there was no choice but to try out Blindster. The price difference was huge.

    Response from Blindster

    Hi David, thank you for your review. We’re glad the order process was straightforward, delivery was quick, and you found good value compared to the local dealer. We can't wait to assist you with a future order!

    David ·

  • Product review
    Deluxe Light Filtering Fabric Roller Shades

    Great Product/Difficult Directions

    This was our second order from Blindster. The roller shades are a great value for the price. The directions however could use some work. We figured them out but it took some time. Also, the screws given to install the brackets were flat head screws. After trying unsuccessfully to screw them in, (our drill and screwdriver kept skipping out of the screw), we went to the hardware store and purchased Phillips head screws. Between the poor supply of hardware and the confusing directions the install took a great deal longer than we had anticipated.

    Value of Product
    4 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    2 out of 5

    Response from Blindster

    Hi Lara, thank you for choosing Blindster again and for taking the time to share your experience. We’re happy to hear you’re pleased with the value of your roller shades, but we’re sorry the installation was more difficult and time-consuming than anticipated. We appreciate your feedback regarding the instructions and included hardware, and we’ll be sure to pass these suggestions along to our team as we look for ways to improve the installation experience.

    Lara, Chicago, US ·

  • Product review
    Motorized Deluxe Light Filtering Solar Shades

    Fairly easy to install. Works great, looks good. Setup instructions were not as clear as I would have hoped.

    Response from Blindster

    Hi Steve, thank you for taking the time to leave us a review! We’re happy to hear that you’re enjoying how your shade looks and that it's working great. We apologize that the instructions weren’t as clear as they could have been. Your feedback is important to us and will be shared with our team as we continue looking for ways to improve the experience.

    Steve ·

  • Product review
    Deluxe Light Filtering Zebra Dual Shades

    Love our new blind!

    I enjoy this blind, adds nice light but filtered to the extent that want. We had a broken piece when the blind initially arrived and customer service was excellent and took care of the issue.

    Value of Product
    5 out of 5
    Quality of Product
    5 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    Hi Sharon, thank you for taking the time to share your experience! We’re so happy to hear that you’re enjoying your shade and love the light it allows into your room. We’re sorry there was a broken piece when your order arrived, but we’re glad our customer service team was able to assist and get the issue resolved. We truly appreciate your kind words and business!

    Sharon, Chicago, US ·

  • Product review
    Super Value Cordless Bamboo Woven Wood Shades

    We are happy with our new blinds. One is up.

    Response from Blindster

    Hi Nancy, we’re glad to hear you’re happy with your new shades and that one is up. Thank you for choosing us!

    Nancy ·

  • Product review
    Super Value Cordless Bamboo Woven Wood Shades

    Four and a Half Stars

    Love the product, price, speed of shipping. All of it excellent. Installation instructions are better than most these days. I was able to figure out a few things that were not as clear as I would have liked without too much trouble. I take back half a star for the quality of the mounting screws. They were cheap soft metal. Even with the correct hand screwdriver and drilling the pilot hole, the screw heads easily stripped. Fortunatly, I had sutible replacements on hand.

    Value of Product
    5 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Hi Glenn, thank you for sharing your experience! We're so glad to hear you're pleased with your shades and that the installation instructions were helpful overall. We apologize for the trouble you had with the mounting screws and understand how frustrating it can be when the screw heads strip during installation. We appreciate your honest feedback and will share your comments with our team. Thank you for your business!

    Glenn, South New Castle, US ·

  • Product review
    Super Value Cordless Light Filtering Top Down Bottom Up Single Cellular Shades

    Great Customer Service

    I ordered several Super Value Cordless Light Filtering Top Down Bottom Up shades from Blindster for new and existing windows in our home. I wanted to make a change to one group of shades after the order had been placed. Blindster's Customer Service was excellent on chat and later on email. Both representatives were quick, efficient, knowledgeable, and very helpful. I like all the shades that we've put up so far. My one issue with the shades is that it's very difficult to keep the top rail horizontal when you pull them down, especially with wider shades, so I spend way too much time trying to level them.

    Value of Product
    4 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    Hi M.A., thank you so much for your detailed review! We're glad to hear our customer service team was able to assist you quickly and that you're enjoying your Super Value Cordless Light Filtering Top Down Bottom Up shades. We're sorry to hear you're having difficulty keeping the top rail level, especially with the wider shades. A member of our customer service team will reach out to you to learn more about the issue and assist you further.

    M. a, Denver, US ·

  • Product review
    Deluxe Blackout Vinyl Roller Shades

    They are the same ones I had for many years and that is why I purchased them again. Because what I ordered is nothing fancy, they held up for what our needs were for quite a while.

    Value of Product
    3 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Hi Michael, thanks for choosing Blindster again and for sharing your experience. We’re glad the shades have continued to meet your needs over the years. If there’s anything else we can help with, let us know.

    Michael, Morgan City, US ·

  • Product review
    Motorized Deluxe Light Filtering Double Cellular Shades

    I received my 69" x50 motorized Honeycomb blind in excellent condition. It was well packaged and all parts were included for the install. The installation documentation was the only problem. The pairng instructions were not at all accurate and required a phone call to get it resolved. The blind fit perfectly and operates perfectly as well. Good job

    Response from Blindster

    Hi Douglas, thank you for sharing your experience and for noting that the shade itself is great. We’re glad it arrived in good condition and fits/operates well, and we’re sorry the pairing instructions caused confusion. We’ll take your feedback on the documentation into account and we’re here if you need any assistance with the setup.

    Douglas ·

  • Product review
    Deluxe Light Filtering Solar Shades

    Excellent...but

    I thought more light would be filtered. Rooms not as dark as hoped

    Value of Product
    5 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    Hi Steven, thank you for choosing Blindster and for taking the time to share your experience. We're sorry the shades aren't providing the level of light control you were looking for. If you're still within the 60-day window, our 60-Day Satisfaction Guarantee may allow us to explore other options that could better suit your needs. We'd be happy to assist!

    Steven, United States ·

  • Product review
    Super Value Cordless Bamboo Woven Wood Shades

    The screws were inadequate had to go to hardware store to get one

    Value of Product
    4 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Hi Mary Jane, we're sorry the screws included with your order didn't work for your installation and that you had to purchase a replacement. We appreciate you taking the time to share your experience, as feedback like yours helps us identify areas where we can improve. Thank you for choosing Blindster!

    Mary j, Spartanburg, US ·

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