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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

1,193 reviews with 3 stars · Clear filters

  • Product review
    Deluxe Light Filtering Double Cellular Shades

    Difficult to snap over the tiny sharp points. Probably won't be cat friendly. If I click poor/difficult it includes fair and the in between boxes. Should be at least half the price, only ones I found that I could buy as 3/4" inside top mount due to new windows.

    Value of Product
    1 out of 5
    Quality of Product
    2 out of 5
    Ease of Installation
    1 out of 5

    Response from Blindster

    Thank you for sharing your feedback, Thomas, and we’re sorry to hear about the difficulty you experienced snapping the shades into the brackets. We understand how frustrating that can be. We also apologize for the confusion with the rating tool and appreciate you bringing that to our attention. If you have any questions, concerns, or need assistance with installation or fit, please don’t hesitate to reach out to us, we’re always here to help.

    Thomas, Houston, US ·

  • Product review
    Cordless Blackout Single Cellular Shades

    Good but….room for improvement

    Everything was sized perfectly. My beef was with the plastic mounts. These new shades were to replace 20 years old Levelor shades. The new shades seemed a quality step down but seemingly sufficient. I could not mount the new shades the same way as the Blindster mounts had only 2 holes to mount upward on an inside mount. The 2 holes provided would have had a gap based on where my window moiuldung contoured. I needed 2 additional screw holes closer to the window. This is how it was mounted previously. Unfortunately the only option was for me to buy shorter screws and mount directly to the wooden infor frame in the back of the window mount. This was a high risk move as I risked the window glass itself. Bottom line, your window mounts were less flexible than was Levelor had 2 years ago or that any stock Lowe’s shade has today. I was kind of bummed to be honest. Yet they are installed but in a way I would call “hack-a-Rama”.

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    2 out of 5

    Response from Blindster

    Dawn, thank you for your honest and thorough review. We apologize for the challenges you encountered during installation and for the inconvenience this caused. Our hardware is designed to work specifically with our shades, but we understand how the installation limitations you described could be disappointing, particularly when compared to previous products you’ve used. If you need any assistance in the future or would like guidance on installation, please feel free to reach out to our customer service team, we’re always happy to assist.

    Dawn, Wrentham, US ·

  • Product review
    2 Inch Deluxe Cordless Faux Wood Blinds

    Not as good as I remember

    I needed a more custom blind for an odd sized window. Ive ordered from blindster multiple times in the past. The actual blinds are ok. Im just not a fan of the fact that the valence is cut to the same length as the blinds. That means its smaller in width than the window, which looks odd. It doesnt fully cover up what its supposed to cover up. I also dont like the little fat handle on the end of the turning rod. It makes it look old timey rather than sleek and modern. Its not pictured that way and I was hoping it was removable but it doesnt look like it is.

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    3 out of 5

    Response from Blindster

    Thank you, Tammy, for your continued loyalty to Blindster and for sharing your honest thoughts. The blinds you selected for this order are from a different collection than your previous purchases, so the valance and wand handle design do vary from what you may be used to. We understand how important the overall look is, and if you’d like us to review the valance width or explore other solutions, our customer service team would be glad to help so please don’t hesitate to reach out.

    Tammy, Dallas, US ·

  • Company review

    One of the brackets that hangs the blind was bent resulting in a problem hanging the blind.

    Response from Blindster

    Hi Khaled, thanks for the 3-star review. We’re sorry to hear one of the brackets was bent. We’d like to help get this resolved. A member of our customer service team has reached out to you for a replacement.

    Khaled · Verified Buyer ·

  • Company review

    The cords are not user-friendly (frayed in spots) and have cheap mounting brackets. I have no confidence that they will last.

    Response from Blindster

    Hi Ed, we appreciate you bringing this to our attention and are sorry to hear about your experience. Your confidence in our products is very important to us. The installation brackets you received are in line with industry standards, but we’d love the chance to investigate the concerns with the continuous cord loops. Please don’t hesitate to contact our customer service team so we can assist you further.

    Ed · Verified Buyer ·

  • Company review

    Delivery date was very confusing and took longer than expected.

    Response from Blindster

    Hi Jane, thanks for sharing your feedback. We’re sorry the delivery date was confusing and took longer than expected. We're hoping you are enjoying your product now. Please let us know if we can assist you with anything in the future. We appreciate you choosing Blindster.

    Jane · Verified Buyer ·

  • Product review
    Super Value Cordless Bamboo Woven Wood Shades

    Made too large

    Love the shades, appears to be well made. Haven't hung them because I measured per video, and they are slightly too large for the window opening, abouth and 1/8". These were for two windows. One measures properly. This is not the first time I have measured for window treatments. I recently ordered and entired house from Pepper and Next Day blinds and no issues. Your price point is good, turn around time and shipping is good. Measurements are not.

    Value of Product
    4 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    1 out of 5

    Carey, Urbana, US ·

  • Product review
    Super Value Cordless Light Filtering Top Down Bottom Up Single Cellular Shades

    The mounting brackets are different from the previously bought shades. They do NOT hold the shade as securely as the previous models, causing us to delicately raise and lower it. We do like the shade however and it is installed on a door that is rarely used.

    Value of Product
    4 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Christopher, we appreciate your review and thank you for letting us know about your experience. We checked your past order and found that this purchase is a different cellular shade style from your previous one, which is why the mounting brackets differ. If you’d like to order the earlier style again, please feel free to contact our customer service team at [email protected] or 888-256-8672, Mon–Fri, 8 a.m.–5 p.m. CST. We’re here to help you get exactly what you need.

    Christopher, Montclair, US ·

  • Product review
    Cordless Day/Night Single Cellular Shades

    Mostly good.

    The blinds were delivered quickly and they are easy to install. I ordered 3 and 2 are great. My only issue is that one of them doesn't stay pulled down all the way to the windowsill no matter what I do. The bottom plastic part seems like it might be warped which could be causing the problem.

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    Hi Chad, thank you for sharing your experience and for choosing Blindster! We’re glad the delivery was quick and installation was easy, and we apologize for the issue with the one shade not staying down. A member of our customer service team has reached out for further assistance.

    Chad, North Salt Lake, US ·

  • Company review

    I purchased a replacement top down/ bottom up blind for a blindster blind that lasted about 8 years. Upon receiving the replacement blind (same size and style) I noticed they changed the parts in the manufacturing process. The original blind had metal components and raised/lower smoothly. The replacement blind was mostly plastic now and considerably more difficult to open and close. The original blind separated at the seam of the honeycomb blind. The raising/lowering function still worked as well as the day I installed it. I’m giving this new replacement blind 3 stars. Due to the cheaper materials, more difficult function and the doubling of the cost $$.

    Response from Blindster

    Thank you, Joseph, for taking the time to share your detailed feedback with us. We truly appreciate your loyalty over the years and your honesty about the differences you noticed with your replacement shade. Manufacturing costs across the industry have increased over the past 8 years, which has impacted both materials and pricing. That said, your experience with the operation of the new shade is important to us. If you would like assistance with troubleshooting the shade, please don’t hesitate to contact our customer service team at [email protected] or 888-256-8672, Monday–Friday, 8 a.m.–5 p.m. CST. We’re always happy to help.

    Joseph · Verified Buyer ·

  • Product review
    Super Value Cordless Light Filtering Single Cellular Shades

    Cellular blinds

    Service was ok . Disappointed in quality compared to other cellular shades we have worked with before.

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Hi Rudolph, thank you for sharing your feedback with us. We’re sorry to hear the quality of the shade didn’t meet your expectations compared to others you’ve used before. If you’d like to explore different options or talk through alternatives that might be a better fit, please feel free to reach out to our customer service team at [email protected] or 888-256-8672, Mon–Fri, 8 a.m.–5 p.m. CST. We’re happy to help.

    Rudolph, Woodstock, US ·

  • Product review
    Deluxe Blackout Vinyl Roller Shades

    Shades work well for blocking light . Tension a bit difficult to adjust.

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    4 out of 5

    Alyssa, Arlington, US ·

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