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Where Genuine Design Meets Everyday Living
Real windows, in real homes, filmed by our customers
The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
Don’t just take our word for it—see what real customers have to say!
4.73
Based on 42,041 reviews
1,193 reviews with 3 stars · Clear filters
Still waiting on the replacement
Response from Blindster
Hi Mary, thank you for your feedback. We wanted to let you know that we see your replacement has already been shipped and delivered. We’re always here to help if you have any questions or need further assistance. We hope you enjoy your new blinds!
Mary, Lincoln, US ·
Product looks good but they are very loud while operating. Not sure if this is normal or a product defect.
Response from Blindster
Hi Matt, thanks for sharing. We’re sorry to hear the shades are loud during operation—that’s not what we want for you. This isn’t typical, and we’d like to help resolve it. A member of our customer service has reached out to review this issue.
Matt, Kent, US ·
The blinds look and function great. The main issue is how long it now takes to receive them. Way too long. It never used to take so long. Now they are done out of country and that is why it took so long. I guess I'll look elsewhere.
Response from Blindster
Hi Trenton, thanks for sharing your experience. We’re sorry the delivery time was longer than expected. We’ll take your feedback into account. Thank you for considering Blindster, and we appreciate your honesty.
Trenton, Melbourne, US ·
The wrong color was sent. The samples that were sent to me confirm it. Photos were sent to blindster and the blinds were going to be sent to me in the right color. They were never sent to production. They were ordered on December 22, 2025. According to customer service they are going to expedite the matter. I'm not sure if I'll get my blinds.
Response from Blindster
Hello Ramon, we’re very sorry for the confusion and frustration surrounding the color of your blinds. We completely understand how disappointing that experience must have been. We did want to clarify that we were not able to move forward with remaking the blinds right away, as we hadn’t received a follow-up response confirming how you’d like to proceed with your order. That said, we’re happy to see that the remakes have since been shipped and delivered. If there’s anything further you need or if you have any concerns with the replacements, please don’t hesitate to reach out. We truly appreciate your patience and the opportunity to make this right.
RAMON · Verified Buyer ·
my concern was with the length of time from order to delivery. I placed my order (6559045) on Jan 2.. ."now in production" notification on Jan 14... shipped Jan 20...delivered Jan 21. I believe the "delay" from order date to production start date was the issue. Other than that, I have installed my blinds and are very happy with them.
Response from Blindster
Hi Hank, we apologize for the delay between ordering and the start of production that started on the 7th and appreciate you bringing this to our attention. We’re happy to hear you’re pleased with the blinds once installed and hope to deliver a smoother experience next time. Thank you for your feedback!
Hank · Verified Buyer ·
We have blinds that are 2 years old and they are failing and you won’t help with warranty. 👎🏼👎🏼👎🏼👎🏼
Response from Blindster
Hi Todd, we apologize for the trouble you’re experiencing. While we don’t see any open tickets for your order, our customer service team has contacted you and is ready to help with your warranty concern. Thank you for giving us the chance to assist.
Todd · Verified Buyer ·
When placing the order I am asked to put which window the blind is for (like living room west window, kitchen or bedroom). On the production that’s delivered there are labels showing which blinds are for which rooms. I have to look up the piece paper I wrote down when I measured the window to find out which dimensions are for which room.
Response from Blindster
Thank you for your feedback, Eric. We looked into this and do not see that any window names were added to your order, which is why the labels only reflect the sizes rather than room names. If there’s anything you need help with or if you have questions during installation, our team is always happy to help.
Eric · Verified Buyer ·
2inches off the wall let’s sun light in
Response from Blindster
Hi Michael, we wanted to confirm that with an outside mount, the shade will be pushed slightly away from the wall, which may allow some sunlight in. If you’d like to discuss alternatives, such as an inside mount or different shade styles that could better suit your space, please contact our customer service team at [email protected] or 888-256-8672, Monday–Friday, 8 a.m.–5 p.m. CST.
Michael, Kings Mountain, US ·
Blinds close only one direction, up and not all the way either with the handle. There seems to be some sort of resistance.
Response from Blindster
Hi David, thanks for the feedback. We’re sorry to hear the blind isn’t operating as expected and there’s resistance when raising. A member of our customer service team has reached out to you to assist you with this issue.
David · Verified Buyer ·
The blinds were not as good as the ones we purchased a few years back. The quality doesn't even compare. The valance is flat and doesn't cover the window. The wand is hard to turn to open the blinds. Very disappointed.
Response from Blindster
Janet, thank you for your review and for being a returning customer. We’re sorry to hear that these blinds didn’t meet your expectations. Those prior blinds have since been discontinued, and the style you ordered is a different collection with different features and a different valance. Our team has already reached out to assist with the wand, and if you’d like to look at other collections that might better match what you previously had, we’d be glad to help you find the right fit.
Janet, Phoenix, US ·
They are just nice. Not crazy about the fabric. I’ve ordered before and loved the past blinds I bought. This one fabric quality is a little different.
Response from Blindster
Hi Lynne, thanks for sharing your thoughts. We’re glad you’ve had positive experiences with our shades in the past, and we’re sorry this fabric didn’t meet your expectations this time. A member of our customer service team has been alerted and will be in touch to see how we can make this right.
Lynne, West Middletown, US ·
I went back through my emails to make certain it was not my mistake. The blinds were to be 32 1/4", not 32". That was very disappointing. I will need the same color, different size for my bedroom. I am curious , if you dont do partial inches, someone should have said something.
Response from Blindster
Thank you, Jerralyn, for taking the time to share your experience. We completely understand why this felt disappointing. We do accept partial-inch sizes when placing an order; however, for inside mount installations, the factory automatically deducts from the width so the shades don’t rub or get stuck in the opening. That deduction is likely the difference you’re seeing. We’ll gladly review the exact widths you received to ensure the order was cut correctly. A member of our customer service team has already reached out to you for further assistance.
Jerralyn, Mobile, US ·
