Happy with all window coverings
Happy with all window coverings from Blindster that we have ordered
- Ease of Installation
- 5 out of 5
- Quality of Product
- 5 out of 5
- Value of Product
- 5 out of 5
Lynda ·
2 Inch Premium Cordless Faux Wood Blinds Reviews
What customers say about it, in their own words.
Questions & Answers (519)4.76
Based on 2,499 reviews
- Ease of Installation
- 4.8 out of 5
- Quality of Product
- 4.8 out of 5
- Value of Product
- 4.5 out of 5
Customer Reviews
What customers say
Summarized by AI from customer reviews
Customers love the easy installation, perfect fit, and high-quality faux wood appearance that looks expensive and enhances any room with a clean, custom look. The cordless design and realistic finish are standout features that exceed expectations, with many customers ordering additional sets and recommending them to friends and family. Customers consistently praise the excellent value, durability, fast shipping, and effortless setup that make them thrilled with their purchase.
2,499 reviews
Perfect
Perfect
- Ease of Installation
- 5 out of 5
- Quality of Product
- 5 out of 5
- Value of Product
- 5 out of 5
Vincent ·
Missing slats
Product is great but I'm missing two slats. I've reported the problem and someone contacted me wanting a picture. A picture of two missing slats? Please just send them.
- Ease of Installation
- 5 out of 5
- Quality of Product
- 5 out of 5
- Value of Product
- 5 out of 5
Response from Blindster
Hello Mary, I am so sorry for any inconvenience on this. We will get those 2 slats requested and sent out right away for you. Thank you for your feedback.
Mary A ·
Terrible service.
We received the wrong item and this damn company won't replace it or reimburse our money. They won't even respond to the email. Horrible service.
- Ease of Installation
- 1 out of 5
- Quality of Product
- 1 out of 5
- Value of Product
- 1 out of 5
Response from Blindster
Hello Oommen, I apologize for the delayed response on our emails at this time. We have just sent you a response with a few options laid out so that we can get you taken care of. I apologize again for the inconvenience.
Oommen ·
Terrible
I have Written into your customer service support twice now they sent me one replacement and it was worse than the first one and I asked to be credited back it was from a large shade it which was about $80 in it was expensive and I think for that money it should work
- Ease of Installation
- 4 out of 5
- Quality of Product
- 1 out of 5
- Value of Product
- 1 out of 5
Response from Blindster
Hello Evelyn, we have just sent you an email response so that we can get some clarification on which particular order you are referencing so that we can get you taken care of. I am so sorry for the inconvenience. Thank you so much for your patience while we work to get this resolved. You may also give us a call at 888-256-8672 so that we can get you taken care of as well.
Evelyn ·
Still waiting for an order I placed months ago
Continuous delays...was told it was in production but still hasn't showed up.
- Ease of Installation
- 1 out of 5
- Quality of Product
- 1 out of 5
- Value of Product
- 1 out of 5
Response from Blindster
Hello Ali, I am so sorry for the delay. We did send out an updated backorder notification email to you on 12/14. Unfortunately, the material has not arrived from our supplier and they have given us a new date of 2/3. Please let us know if you would like to wait for the entire order as originally placed of if you would like to consider other material options. Please give us a call at 888-256-8672, option "2" for Customer Service and we'd be happy to help you however we need to. We are so very sorry for this inconvenience.
Ali ·
The worst
They don't stay down and when lifting up they don't stay straight. Worst purchase ever.
- Ease of Installation
- 3 out of 5
- Quality of Product
- 1 out of 5
- Value of Product
- 1 out of 5
Response from Blindster
Hello Wendy, we have just sent you a separate email so that we can look into this issue for you and get it resolved right away. I am so sorry for the inconvenience this has caused.
Wendy ·
Received with missing hardware
So unfortunately my first experience with Blindster and not a good one because they sent out my blind with missing hardware. I contacted the company right away and the agent was very nice but she told me that I would have to wait to receive the center bracket because the do not rush shipments. Really?!!! They sent it out without the correct hardware. So now it is the holidays and I have the blind without the hardware. The customer service red told me that I could hang it for a bit and it should be okay but the blind is large. Very disappointing!!!!!
- Ease of Installation
- 2 out of 5
- Quality of Product
- 2 out of 5
- Value of Product
- 3 out of 5
Response from Blindster
Hello Desirae, I am so sorry that this order was received without enough hardware. I'm also sorry that we did not get these rushed out to you. I want to let you know that we are working on getting these missing brackets expedited for you at once. We have sent you a follow up email to your email address with more details. I apologize for this inconvenience.
Desirae W ·
Installation instructions do not match the product you will receive
We just got our first "zebra blind" from Blindster and I'm about to order five more. After that we'll be ordering five more (once we get those windows replaced). They look great and my wife loves them. Only comment, and the reason I am giving this one star, is because the hardware we received does not match at all the hardware that is shown on this website's installation video. Also the instruction manual does not match anything *at all*. Will have to make my own video or something, because unless we just received the wrong stuff with our first order, our installation and operating experience was extremely frustrating. They should provide instructions and an installation video that actually match the product you will receive. Only thing I can guess is maybe they had to change manufacturers due to the worldwide supply-chain shortage, or something? #shrug
- Ease of Installation
- 1 out of 5
- Quality of Product
- 3 out of 5
- Value of Product
- 2 out of 5
Response from Blindster
Hello Mike, I'm happy to hear that you and your wife are happy with the shades themselves. I'm so sorry to hear that there was trouble with installation, the tension device styles (piece that hold the continuous cord loop taught) can change depending on availability, but the installation hardware at the top should be the same. I am having this issue reviewed with our team so that we can make adjustments accordingly, I appreciate you bringing this to our attention as well as your continued business.
Mike ·
Do NOT buy this product!
I was under the impression this was a great product based on the "Best Seller" status when I first bought it and the good reviews. Maybe mine is just faulty, but after 1-2 months it was already difficult for it to go up and down without having to pull on it very hard. Then a month or two later, one of the string straps snapped leaving one side unable to be raised up at all. Now, at 6 months the other side snapped and I am unable to even raise the blinds at all. This is extremely disappointing since I have used and recommended this company before. I do NOT recommend this particular product at all.
- Ease of Installation
- 3 out of 5
- Quality of Product
- 1 out of 5
- Value of Product
- 3 out of 5
Response from Blindster
Hello Kevin, we appreciate you reaching out to us. I am so sorry to hear that your shade is broken. I do see that you are working with one of our reps to get this issue resolved. We will do everything we can to help reach your satisfaction!
Kevin ·
Dented head rail. No wrapping
Dented head rail. No wrapping around blind. The photo shows the only wrapping. This is my second time it's come in dented
- Ease of Installation
- 5 out of 5
- Quality of Product
- 1 out of 5
- Value of Product
- 1 out of 5
Response from Blindster
Hello Joni, we have sent you a separate email so that we can get this issue taken care of for you. I am so sorry to see that your remake shipment arrived damaged as well. We will make this right and I apologize for any inconvenience.
Joni ·
Terrible customer service
The website "updated" shortly after placing my order. I couldn't find any information about my order on the "new" website. Customer service was a nightmare to get in touch with. The business address on the website lists a Texas address but when I FINALLY got a shipment confirmation, the blinds are coming from CHINA! Very shady business practices if you ask me.
Response from Blindster
Hello Terri, we appreciate your feedback and sincerely apologize for the frustration. While we our based in Texas, this particular product does ship from China. During the time of your order we did relaunch our website and I apologize for the transition issues we experienced with that. We truly hope you are enjoying your shade. Take care!
Erin ·