2 Inch Premium Cordless Faux Wood Blinds Reviews

Customer Reviews

21 reviews with 1 stars · Clear filters

• It’s been four weeks and I have not been able to put them up, due to brackets that were provided. I ordered spacers that I was told are not part of the original packaging and I am still waiting on them for Mexico to arrive. There’s been three weeks since I ordered the blinds.

  Response from Blindster

  Hi Todd, we appreciate you sharing your experience, and we're sorry to hear about the delay with your installation. I see that our customer service team has assisted you in getting the spacer blocks requested. Thank you for your patience, and we hope to assist you again in the future!

  Todd, United States · March 3, 2025

• Missing slats

  Product is great but I'm missing two slats. I've reported the problem and someone contacted me wanting a picture. A picture of two missing slats? Please just send them.

  Ease of Installation

  5 out of 5

  Quality of Product

  5 out of 5

  Value of Product

  5 out of 5

  Response from Blindster

  Hello Mary, I am so sorry for any inconvenience on this. We will get those 2 slats requested and sent out right away for you. Thank you for your feedback.

  Mary A · December 29, 2021

• Terrible service.

  We received the wrong item and this damn company won't replace it or reimburse our money. They won't even respond to the email. Horrible service.

  Ease of Installation

  1 out of 5

  Quality of Product

  1 out of 5

  Value of Product

  1 out of 5

  Response from Blindster

  Hello Oommen, I apologize for the delayed response on our emails at this time. We have just sent you a response with a few options laid out so that we can get you taken care of. I apologize again for the inconvenience.

  Oommen · December 18, 2021

• Terrible

  I have Written into your customer service support twice now they sent me one replacement and it was worse than the first one and I asked to be credited back it was from a large shade it which was about $80 in it was expensive and I think for that money it should work

  Ease of Installation

  4 out of 5

  Quality of Product

  1 out of 5

  Value of Product

  1 out of 5

  Response from Blindster

  Hello Evelyn, we have just sent you an email response so that we can get some clarification on which particular order you are referencing so that we can get you taken care of. I am so sorry for the inconvenience. Thank you so much for your patience while we work to get this resolved. You may also give us a call at 888-256-8672 so that we can get you taken care of as well.

  Evelyn · December 17, 2021

• Still waiting for an order I placed months ago

  Continuous delays...was told it was in production but still hasn't showed up.

  Ease of Installation

  1 out of 5

  Quality of Product

  1 out of 5

  Value of Product

  1 out of 5

  Response from Blindster

  Hello Ali, I am so sorry for the delay. We did send out an updated backorder notification email to you on 12/14. Unfortunately, the material has not arrived from our supplier and they have given us a new date of 2/3. Please let us know if you would like to wait for the entire order as originally placed of if you would like to consider other material options. Please give us a call at 888-256-8672, option "2" for Customer Service and we'd be happy to help you however we need to. We are so very sorry for this inconvenience.

  Ali · December 17, 2021

• The worst

  They don't stay down and when lifting up they don't stay straight. Worst purchase ever.

  Ease of Installation

  3 out of 5

  Quality of Product

  1 out of 5

  Value of Product

  1 out of 5

  Response from Blindster

  Hello Wendy, we have just sent you a separate email so that we can look into this issue for you and get it resolved right away. I am so sorry for the inconvenience this has caused.

  Wendy · December 17, 2021

• Received with missing hardware

  So unfortunately my first experience with Blindster and not a good one because they sent out my blind with missing hardware. I contacted the company right away and the agent was very nice but she told me that I would have to wait to receive the center bracket because the do not rush shipments. Really?!!! They sent it out without the correct hardware. So now it is the holidays and I have the blind without the hardware. The customer service red told me that I could hang it for a bit and it should be okay but the blind is large. Very disappointing!!!!!

  Ease of Installation

  2 out of 5

  Quality of Product

  2 out of 5

  Value of Product

  3 out of 5

  Response from Blindster

  Hello Desirae, I am so sorry that this order was received without enough hardware. I'm also sorry that we did not get these rushed out to you. I want to let you know that we are working on getting these missing brackets expedited for you at once. We have sent you a follow up email to your email address with more details. I apologize for this inconvenience.

  Desirae W · December 8, 2021

• Installation instructions do not match the product you will receive

  We just got our first "zebra blind" from Blindster and I'm about to order five more. After that we'll be ordering five more (once we get those windows replaced). They look great and my wife loves them. Only comment, and the reason I am giving this one star, is because the hardware we received does not match at all the hardware that is shown on this website's installation video. Also the instruction manual does not match anything *at all*. Will have to make my own video or something, because unless we just received the wrong stuff with our first order, our installation and operating experience was extremely frustrating. They should provide instructions and an installation video that actually match the product you will receive. Only thing I can guess is maybe they had to change manufacturers due to the worldwide supply-chain shortage, or something? #shrug

  Ease of Installation

  1 out of 5

  Quality of Product

  3 out of 5

  Value of Product

  2 out of 5

  Response from Blindster

  Hello Mike, I'm happy to hear that you and your wife are happy with the shades themselves. I'm so sorry to hear that there was trouble with installation, the tension device styles (piece that hold the continuous cord loop taught) can change depending on availability, but the installation hardware at the top should be the same. I am having this issue reviewed with our team so that we can make adjustments accordingly, I appreciate you bringing this to our attention as well as your continued business.

  Mike · December 4, 2021

• Do NOT buy this product!

  I was under the impression this was a great product based on the "Best Seller" status when I first bought it and the good reviews. Maybe mine is just faulty, but after 1-2 months it was already difficult for it to go up and down without having to pull on it very hard. Then a month or two later, one of the string straps snapped leaving one side unable to be raised up at all. Now, at 6 months the other side snapped and I am unable to even raise the blinds at all. This is extremely disappointing since I have used and recommended this company before. I do NOT recommend this particular product at all.

  Ease of Installation

  3 out of 5

  Quality of Product

  1 out of 5

  Value of Product

  3 out of 5

  Response from Blindster

  Hello Kevin, we appreciate you reaching out to us. I am so sorry to hear that your shade is broken. I do see that you are working with one of our reps to get this issue resolved. We will do everything we can to help reach your satisfaction!

  Kevin · November 14, 2021

• Dented head rail. No wrapping

  Dented head rail. No wrapping around blind. The photo shows the only wrapping. This is my second time it's come in dented

  Ease of Installation

  5 out of 5

  Quality of Product

  1 out of 5

  Value of Product

  1 out of 5

  Response from Blindster

  Hello Joni, we have sent you a separate email so that we can get this issue taken care of for you. I am so sorry to see that your remake shipment arrived damaged as well. We will make this right and I apologize for any inconvenience.

  Joni · October 18, 2021

• Terrible customer service

  The website "updated" shortly after placing my order. I couldn't find any information about my order on the "new" website. Customer service was a nightmare to get in touch with. The business address on the website lists a Texas address but when I FINALLY got a shipment confirmation, the blinds are coming from CHINA! Very shady business practices if you ask me.

  Response from Blindster

  Hello Terri, we appreciate your feedback and sincerely apologize for the frustration. While we our based in Texas, this particular product does ship from China. During the time of your order we did relaunch our website and I apologize for the transition issues we experienced with that. We truly hope you are enjoying your shade. Take care!

  Erin · October 11, 2021

• Blindster bedroom blinds

  I purchased 2 blinds. One for the bathroom and one for the bedroom. The bathroom blind is ok. The bedroom blind is drooping at the end of the slats. I have sent pictures to Blindster twice and they keep "passing the buck".

  Response from Blindster

  I'm so sorry to hear about this, Charolette. I will contact you immediately and we'll get this issue resolved. I'm so sorry about the inconvenience.

  Cee B · November 4, 2018